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Riad Authentic Palace & Spa

4.0 star property
Family-friendly Fes riad in Fes El Bali with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riad Authentic Palace & Spa

Restaurant
Banquet hall
Couples treatment room(s), body wraps, body scrubs, facials
Restaurant
Living area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Pool
  • Spa
  • Breakfast included
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite

Flat-screen TV, printers

Family Suite

Highlights

Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Suite

Flat-screen TV, printers

Superior Suite

Highlights

Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • Sleeps 6
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room

Flat-screen TV, printers

Standard Double or Twin Room

Highlights

Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Royal Suite

Flat-screen TV, printers

Royal Suite

Highlights

Soundproofed
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 110 sq m
  • Sleeps 5
  • 1 King Bed and 4 Single Beds

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Hill View

Flat-screen TV, printers

Deluxe Double or Twin Room, 1 Bedroom, Hill View

Highlights

Soundproofed
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 35 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double or Twin Room, Ensuite, Hill View

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Double or Twin Room, Ensuite, Hill View

Highlights

Soundproofed
Private plunge pool
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 35 sq m
  • Hill view
  • Sleeps 2
  • 1 Single Bed

Similar properties

Lobby

Riad Fès - Relais & Châteaux

Pool
Spa
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (233)
The price is S$299
includes taxes & fees
7 Dec - 8 Dec
Riad Fès - Relais & Châteaux
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About the area

Map
Derb Bennis - No. 16 bis Douh Batha, Fes Medina, Fes, Meknes, 30200

What's nearby

  • Blue Gate - 9 min walk - 0.8 km
  • University of Al Quaraouiyine - 12 min walk - 1.1 km
  • Zaouia Sidi Ahmed Tijani - 14 min walk - 1.2 km
  • Jardin Jnan Sbil - 15 min walk - 1.3 km
  • Borj Fez Mall - 3 min drive - 3.0 km

Getting around

  • Fes Station - 11 min drive
  • Fes (FEZ-Saiss) - 33 min drive

Restaurants

  • ‪Le Tarbouche - ‬9 min walk
  • ‪Fondouk Bazaar - ‬9 min walk
  • ‪The Ruined Garden - ‬5 min walk
  • ‪Chez Rachid - ‬8 min walk
  • ‪Cinema Café - ‬7 min walk

About this property

Riad Authentic Palace & Spa

Upscale family-friendly riad near Blue Gate
Located close to Kairaouine Mosque and University of Al Quaraouiyine, Riad Authentic Palace & Spa provides free continental breakfast, a rooftop terrace and an art gallery on-site. Treat yourself to a facial, a massage or a body wrap at the on-site spa. In addition to a shopping centre on-site and a coffee shop/cafe, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sunloungers
  • A free shopping centre shuttle, self-parking (surcharge) and express check-out
  • Massage treatment rooms, 13 meeting rooms and multilingual staff
  • Tour/ticket information, a TV in reception and coworking spaces
Room features
All guest rooms at Riad Authentic Palace & Spa include comforts, such as private plunge pools and 24-hour room service, as well as thoughtful touches, such as premium bedding and pillow menus.
More amenities include:
  • Highchairs, children's dinnerware and childcare services
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with premium channels
  • A personal chef, workout equipment and heating

Languages

Arabic, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 30 kilometres
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Secured parking on site (EUR 2 per day)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Family friendly

  • Children's dinnerware
  • Children's pool
  • Free babysitting
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Private plunge pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Conference centre (4,090 square foot of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Built in 1819
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Private plunge pool

Food and drink

  • 24-hour room service
  • Chef service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens
  • Workout equipment

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 12 years of age.
  • Pool fee: EUR 1 per person, per week
  • Spa fee: EUR 1 per person, per night
  • Towels fee: EUR 0 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 4)
  • Secured self-parking fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 15 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
The seasonal pool will be open from January to December
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is required for transport to and from this property

Property is also known as

Riad Fes Alcazar Suites
Riad Alcazar Suites
Fes Alcazar Suites
Authentic Palace & Spa Fes
Riad Fes Authentic Palace Spa
Riad Authentic Palace & Spa Fes
Riad Authentic Palace & Spa Riad
Riad Authentic Palace & Spa Riad Fes

Frequently asked questions

Does Riad Authentic Palace & Spa have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool.

Is Riad Authentic Palace & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad Authentic Palace & Spa?

Self-parking is available for EUR 2 per day.

What time is check-in at Riad Authentic Palace & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Riad Authentic Palace & Spa?

Checkout is at noon.

Does Riad Authentic Palace & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per vehicle applies.

Where is Riad Authentic Palace & Spa located?

This family-friendly Fes riad is located near the airport, within a 15-minute walk of Blue Gate, University of Al Quaraouiyine and Kairaouine Mosque. Zaouia Sidi Ahmed Tijani and Bab Ftouh are also within 1 mi (2 km).

Riad Authentic Palace & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 13 out of 18 reviews" "
Rating 8 - Good. 4 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

toni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Authentic palace and spa was incredible! Great location, very clean and very beautiful. The staff was so accommodating. One of the best places we stayed in our 3 weeks in Morocco!
Stayed 3 nights in Mar 2023

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just outside Medina. Wonderful caring staff, delicious food, fantastic hammam scrub, comfortable,well equipped rooms. Highly recommend
Stayed 2 nights in Oct 2022

10/10 Excellent

Sandra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really pretty and clean. The staff was incredibly friendly and helpful. Asma treated us like family and went out of her way to make us feel at home and safe. We would definitely stay here again.
Stayed 2 nights in May 2022

2/10 Terrible

nurit

Stayed 2 nights in Apr 2022

10/10 Excellent

Berit

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Fez and Authentic Palace and Spa
We visited a beautiful, and still authentic city of Fez in Morocco. We highly recommend, to everybody who is thinking about traveling to Morocco, to visit the charming Fez and and a stay in the Riad of Authentic Palace and Spa. It is a gorgeous, old charm Riad with a fantastic people. Soultan, Hamza and Salah at the Riad made us feel completely at home. They made possible for us to visit the desert and have an experience of camel trekking. Hamza took us to the beautiful city of Chechaouen. We highly recommend the city and the Authentic Palace and Spa.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an authentic stay ' all was fabulous ' breakfast and the service was excellent
Stayed 2 nights in Feb 2020

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Road. Very hospitable.
Stayed 1 night in Jan 2020

8/10 Good

EMMA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
My husband and I stayed in this gorgeous Riad in old Fez. Our room was exceptional and very comfortable. There is also a beautiful view from the roof terrace. Services were excellent - they picked us up from the train station, arranged a half day tour of the Medina with a reputable guide for us, and taught us how to make delicious traditional Moroccan dishes. They also had spa services, but we didn't stay long enough to take advantage of that. We loved everything about our stay here.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for the riad experience, this is a great place to get it. Incredibly friendly staff, and a beautiful facility. The only downside is the conversations in the central court and on the street outside can be a bit loud, but you are going to get that at any riad worthy of the name.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing was great! I like it...every thing was great!
Stayed 5 nights in Feb 2019

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Mar 2022

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiencia increible!
Fue increible la atencion, el lugar, los cuartos, todo. Nos ayudaron a tener todo lo necesario para nuestro viaje. El staff muy amigable y hablaba varios idiomas. Lo recomiendo mucho
Stayed 2 nights in Oct 2021

10/10 Excellent

Mireia

Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het personeel is zeer vriendelijk en op mijn verjaardag hebben ze zelfs een verjaardagstaart gemaakt.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento en todo momento. A 10 minutos andando a la Medina.
Stayed 3 nights in Apr 2019