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Palais Medina Riad Resort

5.0 star property
Escape to an oasis that offers more than just a stay – it’s an experience where relaxation meets indulgence.

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Photo gallery for Palais Medina Riad Resort

View from property
Minibar, in-room safe, soundproofing, iron/ironing board
Interior detail
Minibar, in-room safe, soundproofing, iron/ironing board
Nightclub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Breakfast available
  • Spa
  • Gym
The current price is S$125
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Shower/bath combination
Bathrobes
Hairdryer
Deep-soaking bath
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (Palace)

Minibar, in-room safe, soundproofing, iron/ironing board

Suite (Palace)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
  • 100 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, Pool and Medina View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, Pool and Medina View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Shower/bath combination
Bathrobes
Hairdryer
  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Shower/bath combination
Bathrobes
Hairdryer
Deep-soaking bath
Private bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Shower/bath combination
Bathrobes
Hairdryer
  • 70 sq m
  • Sleeps 3
  • 1 Queen Bed

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The price is S$96
includes taxes & fees
1 Mar - 2 Mar
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About the area

Map
Boulevard Allal El Fassi, Fes, 30000

What's nearby

  • Borj Fez Mall - 3 min walk
  • Royal Palace - 9 min walk
  • Blue Gate - 3 min drive
  • Place Bou Jeloud - 3 min drive
  • Zaouia Sidi Ahmed Tijani - 6 min drive

Getting around

  • Fes Station - 16 min walk
  • Fes (FEZ-Saiss) - 16 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Restaurant La Cheminee - ‬16 min walk
  • ‪La Noblesse - ‬15 min walk
  • ‪Amarez - ‬19 min walk
  • ‪Sky Lounge Menzeh Zalagh Hotel - ‬8 min walk

About this property

Palais Medina Riad Resort

Luxury hotel in the business district
You can look forward to a nightclub, a poolside bar and a terrace at Palais Medina Riad Resort. Indulge in a body treatment, a body scrub and a massage at Spa Thalion, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and massage treatment rooms
  • A banquet hall, a 24-hour front desk and multilingual staff
  • Guest reviews give good marks for the overall condition
Room features
All 146 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • 32-inch LCD TVs with digital channels
  • Daily housekeeping and phones

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MAD 150 for adults and MAD 80 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Arabesque
  • Dragon
  • Imperial

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open select days
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 12:30 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MAD 300.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MAD 150 for adults and from MAD 80 for children
  • Airport shuttle fee: MAD 300 per person (one way)
  • Airport shuttle fee per child: MAD 150.00 (one-way), (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MAD 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Palais Medina
Palais Medina Fes
Palais Medina Hotel
Palais Medina Hotel Fes
Palais Medina Spa
Palais Medina Riad Resort Fes
Palais Medina Riad Resort Hotel
Palais Medina Riad Resort Hotel Fes

Frequently asked questions

Does Palais Medina Riad Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Palais Medina Riad Resort?

As of 22 Feb,2025, prices found for a 1-night stay for 2 adults at Palais Medina Riad Resort on 1 Mar,2025 start from S$125.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palais Medina Riad Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palais Medina Riad Resort?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Palais Medina Riad Resort?

Check-in start time: 12:30 PM; check-in end time: 11:30 PM.

What time is check-out at Palais Medina Riad Resort?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Palais Medina Riad Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 300 per person applies.

Where is Palais Medina Riad Resort located?

Located in the heart of Fes, this luxury hotel is within a 10-minute walk of Borj Fez Mall, Jewish Cemetery, and Royal Palace. Royal Golf de Fès and Ibn Danan Synagogue are also within 15 minutes. Fes Station is 16 minutes by foot.

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Palais Medina Riad Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 115 out of 275 reviews
Rating 8 - Good. 97 out of 275 reviews
Rating 6 - Okay. 26 out of 275 reviews
Rating 4 - Poor. 22 out of 275 reviews
Rating 2 - Terrible. 15 out of 275 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jamal

All I can say it’s was great
Stayed 2 nights in Nov 2024

8/10 Good

Alan

We recommend this hotel
Stayed 3 nights in May 2024

10/10 Excellent

Imad

I was perfect. Nothing to declare.
Stayed 1 night in Sep 2024

10/10 Excellent

Yaniv

Great option, Friendly staff and very welcoming. great experience. thank you.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose

Nice pool, Nice breakfast.
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

The staff were amazing and super accommodating and helpful. Service was great.
Stayed 1 night in Mar 2023

8/10 Good

Manuel

Staff is professional and very attentive to serve, although the Hotel amenities and rooms need a fresh up. No iron, no small towels in the room, beside that hotel is quiet and pleasant to stay. Special thanks to the tea-man at the lobby, his smile and the taste of the tea made our day :)
Stayed 2 nights in Jun 2024

4/10 Poor

essam

Liked: Room comfort
Disliked: Property conditions & facilities
Excellent staff but very dated.
The staff were excellent, from the check-in to check-out , should be rewarded ..Hotel is in dire need of an update, ground floor rooms have No privacy at all .. Ok for one night , car parking & location are the good points...
Stayed 1 night in May 2024

10/10 Excellent

Cary

Unique and charming room that was also very comfortable.
Stayed 1 night in Sep 2023

8/10 Good

Nhuong

Beautiful hotel outside of Fez Medina
Good to stay with free car parking. Cheap taxi to Fez medina. Good breakfast, clean room.
Stayed 2 nights in Mar 2023

2/10 Terrible

Mohammed

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
No comment all is poor except some stuff
Stayed 6 nights in Aug 2024

4/10 Poor

Danny

Definitely not a 5 star hotel. The check in said that it was at 12:00 p.m. and we arrived at 1:30p.m. and for our surprise they told us that the room wasn’t ready and they had us waiting at the lobby…. Our room had no towels, we had to ask for them. Only two towels were handed. No hand towels, floor pads or anything. The bathtub is too high you can easily fall from it. The pool is nice from the room, it’s no heated. If you want to use the heated pool they charge you extra for that. Then we asked for pizza and drinks and didn’t have half of the menu. The only decent thing was the spa which the lady was very nice.
Stayed 2 nights in Oct 2024

2/10 Terrible

Mahesh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms needed to be renovation property is noce but not maintained
Stayed 1 night in May 2023

8/10 Good

Bruno

we extended our stay due to itinerary changes, overall experience with that process was great. however, despite upgraded room, some essentials features were not up to par: many non functioning outlets and weird light switch placement. pool ceramic and hallway carpets require make over. only one out four restaurants opened during Ramadan and No Alcohol policy should have been communicated earlier.
Stayed 1 night in Apr 2024

4/10 Poor

hallgrímur

Liked: Staff & service, property conditions & facilities
The food was just bad really bad for a 5 star hotel this was very disapointing servise was good but very slow domt eat the breakfast 😅😅😅
Stayed 2 nights in Jul 2022

2/10 Terrible

Hassan

Liked: Cleanliness
Disliked: Property conditions & facilities
Previously stayed here before but declined since in standard. Check in took over an hour due to inability to process a CC from another country. Rooms required daily asks for items such as towels. Shower leaked whenever used causing dangerous conditions. Sink basin fell hitting foot one morning. 5star maybe once, but not anymore!
Stayed 5 nights in Jul 2023

6/10 Okay

Rosalie

Liked: Staff & service
It was supposed to be five star but it seems that they are about to sell or have been sold to another company as not much happening in this hotel. The room is old and dated there are coffee cups there but no kettle nor tea bags. The sitting area in the room has lots of brown stains. Bathroom was nice. Pool is great its huge and nice design. What we did not like is the service. We went 30 mins before they close (they closed so early 6pm in Summer time) and wanted to order food but they no longer serve and told us to order in the restaurant. Went there only to be told that they dont serve dinner until another hour. So I thought we will just order room service but they dont want to bring the food at the pool side. Only allowed to eat in the room. Suffice to say we did not enjoy the stay in this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

fabrice

Stayed 2 nights in Oct 2024

8/10 Good

antonio

Stayed 1 night in Oct 2024

10/10 Excellent

Karima

Stayed 1 night in Oct 2024

2/10 Terrible

Simon

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Ghita

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Une nuit de noce sans chambre
J’ai réservé pour une nuit de noce cadeau pour mon beau-frère j’ai appelé l’hôtel pour confirmer que tout va bien il m’a confirmé que tout est en place mais en arrivant on as pas trouvé la chambre sous prétexte que on est les 3 eme qu’on arrive pour une nuit de noce ….. alors il a dit oh on va vous donner une suite on as dit ok pas de problème la porte de la suite est abîmée chaque fois que la porte est fermée ils. Doivent appeler la réception pour venir ouvrir plus il y’avait aucune serviette aucun accessoires dans la douche pas de bouteille d’eau même pas les mariés était obligé d’appeler plusieurs fois pour que quelqu’un leur apporte des serviettes sincèrement c’était catastrophique j’ai pas plus de linge pour tout raconter
Stayed 1 night in Sep 2024

10/10 Excellent

MOHAMED

Stayed 2 nights in Jul 2024

10/10 Excellent

Hassen

Stayed 6 nights in May 2024

4/10 Poor

MERYEM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel pas propre punaise de lit, produits d'hygiène périmés lavabos bouchés dans deux chambres odeurs pas très agréablble piscine sale avec on dirait qu'on nage dans une couche de graisse. je suis vraiment déçue de cette expérience et de l'hôtel j'ai du changer. d'hôtel après deux jours de souffrance.
Stayed 1 night in Aug 2024