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Frensham Pond Country House Hotel & Spa

4.0 star property
Lakefront hotel with full-service spa and 24-hour fitness centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Frensham Pond Country House Hotel & Spa

Exterior
Lobby
Breakfast, lunch, dinner served; British cuisine
Premium bedding, in-room safe, desk, blackout curtains
Serves lunch and dinner

Reviews

8.4 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • 24/7 front desk
  • Gym
  • Room service
The price is S$135
includes taxes & fees
12 Jan - 13 Jan,2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Twin Room

Premium bedding, in-room safe, desk, blackout curtains

Basic Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Basic Double Room

Premium bedding, in-room safe, desk, blackout curtains

Basic Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room ( Garden)

Premium bedding, in-room safe, desk, blackout curtains

Double Room ( Garden)

Highlights

Furnished patio
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room

Highlights

Soundproofed
Air conditioning
Fridge
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
Bacon Lane, Churt, Farnham, England, GU10 2QD

What's nearby

  • Frensham Little Pond - 3 min drive
  • Blacknest Golf and Country Club - 5 min drive
  • Alice Holt Forest - 6 min drive
  • Farnham Castle - 9 min drive
  • Old Thorns Golf Course - 14 min drive

Getting around

  • Farnham Station - 8 min drive
  • Heathrow Airport (LHR) - 66 min drive

Restaurants

  • ‪The Holly Bush - ‬3 min drive
  • ‪Coffee Can on the Green - ‬5 min drive
  • ‪Bat & Ball - ‬6 min drive
  • ‪Alice Holt Forest Cafe - ‬5 min drive
  • ‪Loaf - ‬7 min drive

About this property

Frensham Pond Country House Hotel & Spa

Upscale hotel by the lake
A terrace, a garden and a fireplace in reception are just a few of the amenities provided at Frensham Pond Country House Hotel & Spa. Treat yourself to a body scrub, a deep-tissue massage or a facial at the on-site spa. The on-site British cuisine restaurant, Watermark, offers breakfast, lunch, dinner and children's meals. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • English breakfast (surcharge), an electric car charging station and express check-out
  • A TV in reception, meeting rooms and outdoor furniture
  • Guest reviews speak highly of the helpful staff and location
Room features
All 53 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and free toiletries
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

English, French, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 14.75 for adults and GBP 7.35 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Indigo
  • Watermark

Things to do

  • 24-hour gym
  • Full-service spa
  • Steam room
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 14.75 for adults and from GBP 7.35 for children
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)
  • Spa fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

This property does not have any lifts
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Frensham Pond Country House Hotel Farnham
Frensham Pond Country House Hotel
Frensham Pond Country House Farnham
Frensham Pond Country House
Frensham Pond & Spa Farnham
Frensham Pond Hotel Farnham
Frensham Pond Farnham
Frensham Pond Country House Hotel & Spa Hotel
Frensham Pond Country House Hotel & Spa Farnham
Frensham Pond Country House Hotel & Spa Hotel Farnham

Frequently asked questions

Is Frensham Pond Country House Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Frensham Pond Country House Hotel & Spa?

As of 30 Dec,2024, prices found for a 1-night stay for 2 adults at Frensham Pond Country House Hotel & Spa on 12 Jan,2025 start from S$134.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Frensham Pond Country House Hotel & Spa?

Self-parking is free at this property.

What time is check-in at Frensham Pond Country House Hotel & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Early check-in is available for a fee of GBP 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Frensham Pond Country House Hotel & Spa?

Checkout is at 11 AM. Late checkout is available for GBP 30 (subject to availability).

Where is Frensham Pond Country House Hotel & Spa located?

Situated on a lake, this spa hotel is steps from Frensham Country Park and within 3 mi (5 km) of Frensham Little Pond and Rural Life Centre. Alice Holt Forest is 2.9 mi (4.6 km) away.

Frensham Pond Country House Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 303 out of 646 reviews" "
Rating 8 - Good. 226 out of 646 reviews" "
Rating 6 - Okay. 69 out of 646 reviews" "
Rating 4 - Poor. 31 out of 646 reviews" "
Rating 2 - Terrible. 17 out of 646 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, great breakfast options. I didn’t get the chance to explore much but passing through, it seems like a beautiful area. Pleasant staff and the rooms were clean and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Wonder food . Quite and relaxing.
Stayed 2 nights in Dec 2024

4/10 Poor

Harshal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the pond.
Stayed 1 night in Dec 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice, remote location. Very nice accommodation.
Stayed 1 night in Nov 2024

8/10 Good

Reece Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, free parking and very spacious room
Stayed 4 nights in Oct 2024

6/10 Okay

Camilla

Travelled with group
We stayed in this hotel as it was close to a wedding venue we were attending. The rooms are quiet and clean but are quite outdated with regards to furniture and the overall interiors throughout. It's quite dark internally, and the aesthetic isn't quite matched. I would recommend an interior facelift! It's also a huge shame that the hotel have made a decision not to include spa for guests but to insist they pay extra which is not typical of a spa hotel. We didn't see anyone using the spa and cannot comment on whether it would be worth an extra payment. Overall, it did the job but I wouldn't be rushing back or recommending friends to stay unless there was a need to be in this area albeit being woken up at 7am by a brief fire alarm after a wedding!
Stayed 2 nights in Oct 2024

10/10 Excellent

DIANE

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel but be careful when you park to register your car ..reception didn't ask me to so I got a ticket! It was sorted with a phonecall and email but was upsetting to get it in the post
Stayed 1 night in Sep 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely room, lovely property. Breakfast was nice . Only issue was the gym none of the treadmills worked and lack of strength machines only one.
Stayed 2 nights in Sep 2024

8/10 Good

moyna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean very nice room, & facilities. Fab breakfast. lovely scenic surroundings.
Stayed 1 night in Sep 2024

2/10 Terrible

Juan

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Pretty but dangerous
In general, this hotel is fine - comfortable and in a nice spot next to one of the Frensham ponds. However, my wife tried to walk down the disabled ramp the first morning of our stay. The ramp was covered in moss, with a leaky gutter above keeping it wet all day. It was like an ice rink. She slipped and almost broke her hip. I tried to help her and nearly fell myself. This is despite both of us wearing hiking boots with excellent grip. If you use the stairs, there is no issue as there was no moss on those. But ramp users either are disabled or are likely to become disabled. We registered the accident and it was recorded in the accident register. I expected some communication afterwards, but nothing happened. We checked out the next day and still nothing. Before we left, I decided to try the disabled ramp again to see if the moss had been cleaned - it had not, as you can see on the photo and I nearly slipped again despite being very cautious. So there you go: this is actually a nice hotel, but with the staff not fixing safety issues even after they have been pointed out, I am not sure I can recommend it at the moment. If they fix the issue and apologise properly, I might change my mind - I would have to check with the wife first though, as she is still in pain from the fall.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patti

Stayed 2 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting
Lovely setting but despite the hotel seeming fairly empty we were allocated a room with a view of the road. We were only there a night. Very comfy bed. Plenty of parking. Parking signs outside don’t state that hotel guests don’t have to pay. Hotel seemed a bit short of service at breakfast.
Stayed 1 night in Sep 2024

4/10 Poor

Juan

Disliked: Staff & service, property conditions & facilities
Breakfast was served so late I missed it.
Stayed 1 night in Sep 2024

6/10 Okay

Zhyar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff just seemed a bit clueless most of time but the bed was good
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I arrived I tried to pay for parking but couldn't, so I asked at reception about parking the member of staff wasn't very responsive. I came away not knowing if I had to pay for parking or not. Another guest had to tell me that I didn't need to pay for parking. Breakfast: I had paid £19 for my breakfast and on the menu it was £16+ for full english and £3.50 for other item. So I asked if I could have pancakes, the waitor said could only have if I paid another £3.50. I said this was much less food than the full enlish and what I paid. he came back saying that the manager had said the same. I then went for the full english. When he brought it it was cold and he took it back. He then brought out another plate and the food on that was cold too. I gave up and didn't bother to ask again. When I checked out the man at the desk wasn't interested and didn't respond when I told him what had happened. Even when I said that they may get not to good a review. He still never responded. What a shame because the hotel was in such an amazing spot and the room was so comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Georgina

Liked: Cleanliness, staff & service, room comfort
Average stay
Service at the hotel was good however the hotel is looking a bit tired. Noticed a few things needed touch ups for example where you scanned the key on the door was broken and just a hole, the wardrobe was falling apart. The WiFi at the hotel didn’t reach our room and due to the location you don’t get signal either. This was raised with reception during our stay. The shower was a bad design, it was great because it was powerful but meant that water would shoot past the glass panel and the floor was a pool. Which was dangerous given the shiny floor. Dinner in the restaurant was lovely however it didn’t have much of a restaurant feel. There was only 1 member of staff on who was juggling the bar also. With another member of staff who popped by to help. So it felt like you were just dining in a random room rather than a restaurant. We didn’t use the spa as this was an additional cost and from what you could access didn’t feel worth the money which is a shame as we tend to book a hotel with a spa to use it.
Stayed 1 night in Aug 2024

2/10 Terrible

Kitt

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew, Poole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area walk around great pond is good after dinner Pizza wasn’t the best but the bed was very comfy it’s a shame the spa isn’t open on Monday and Tuesday
Stayed 1 night in Aug 2024

10/10 Excellent

Adeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Pond Life
Lovely location, nice rooms and very comfortable, staff were a little short on the ground and this impacted customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful reception and restaurant staff - with the exception of a dessert serving blip. I asked for a room with wheelchair access and got exactly that: parking immediately adjacent to the ground floor room with a wet room. Very easy. A good overnight stay.
Stayed 1 night in Aug 2024

8/10 Good

william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast finishes at 9.30am prompt, which is rather early for a relaxing overnight stay.
Stayed 1 night in Aug 2024