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Reviews of Rodeway Inn Farmington

2 out of 5
Rodeway Inn Farmington
1601 E Broadway St, Farmington, NM

Reviews

5.4
Rating 10 - Excellent. 87 out of 556 reviews" "
Rating 8 - Good. 80 out of 556 reviews" "
Rating 6 - Okay. 98 out of 556 reviews" "
Rating 4 - Poor. 112 out of 556 reviews" "
Rating 2 - Terrible. 179 out of 556 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Loida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024
Response from Angie on 18 Nov,2024
Dear Loida, It is always good to receive positive feedback and it is appreciated it. Hope to see you soon.

10/10 Excellent

Lorenzo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Oct 2024
Response from Angie on 18 Nov,2024
Dear Lorenzo,It is always good to receive positive feedback and it is appreciated it. Hope to see you soon.Angie

10/10 Excellent

Flor

Travelled with family and small children, Travelled with pets
Liked: Staff & service
Check in was smooth and front desk was very accommodating.
Stayed 1 night in Oct 2024
Response from Angie on 1 Nov,2024
Dear Flor,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was a dump, but only thing we found with vacancy as we were traveling through town. Outside parking lot was sketchy. No elevator. Rooms didn't look like the photos advertised online—felt like decades since last updated. Bathroom sink/counter was held up with shelving brackets. Shower and sink were stained. In huge need of renovations. Will never stay at another Roadway Inn.
Stayed 1 night in Oct 2024
Response from Angie on 26 Oct,2024
Dear Ryan,Please accept my apology on behalf of the entire team for failing your expectation, I assure you that we will be using this information to improve our property.

2/10 Terrible

Philip

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed with Expedia's pictures and information on this motel.
Stayed 1 night in Oct 2024
Response from Angie on 26 Oct,2024
Dear Philip,Please accept my apology on behalf of the entire team for failing your expectation, I assure you that we will be using this information to improve our property.

4/10 Poor

CLARISSA ELEANOR

Business traveller
Disliked: Amenities
Internet did not work. TV didn't work. Breakfast was so limited
Stayed 1 night in Oct 2024
Response from Angie on 17 Oct,2024
Dear Clarissa,We appreciate your feedback, it is important to us and we would like to assure you that we will use this information to improve the services.

10/10 Excellent

Jon

Stayed 1 night in Sep 2024
Response from Angie on 12 Oct,2024
Dear Jon,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.As a member you are truly valued.Your feedback about your stay and enjoying it, it is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

2/10 Terrible

Joanna

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We just needed a place to stay for one night - arriving late and leaving early, so we weren't expecting much. It is in an ugly area, there are lots of questionable characters hanging around and the property is filthy and run down. We might have put up with this, but the room we were assigned was completely trashed - absolutely filthy, food and junk everywhere - it might have still been occupied. Thankfully the hotel had no other rooms "available" so we went elsewhere for more than double the price. The Expedia price for this dump came to $70 after taxes.
Stayed 1 night in Sep 2024
Response from Angie on 12 Oct,2024
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. On behalf of our entire team, I want to apologize for failing your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Poor

Vera

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Originally roomed in ADA room that was filthy; water on shower floor, stained mattress cover, dirty mattress, room smelled moldy and like cigarette smoke. Requested different room and was placed in a cleaner room. Floor was still grimy, sofa with pullout was literally falling apart, and only one light in room would work. The breakfast was limited to cereal, bread, and waffles.
Stayed 1 night in Oct 2024
Response from Angie on 12 Oct,2024
Dear Vera,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. On behalf of our entire team, I would like to apologize for failing your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Poor

George

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Limited food for breakfast. No fruit or yogurt. Unpainted patches on the walls.
Stayed 1 night in Oct 2024
Response from Angie on 12 Oct,2024
Dear George,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. On behalf of our entire team, I want to apologize for failing your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okay

Dianna

Stayed 2 nights in Sep 2024
Response from Angie on 12 Oct,2024
Dear Dianna,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. Your satisfaction is important to us as a valued guest. We hope for an opportunity to properly host you in the future.

2/10 Terrible

MADJID, plano

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here
Stayed 1 night in Oct 2024
Response from Angie on 12 Oct,2024
Dear Madjid,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. On behalf of our entire team, I want to apologize for failing your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Poor

Steven

Business traveller
Disliked: Cleanliness, property conditions & facilities
the room was worn out. The tile grout was filthy as well as the hall carpets. They looked as if they had never been cleaned. A poor rating for this hotel.
Stayed 2 nights in Sep 2024
Response from Angie on 5 Oct,2024
Dear Steven,Please accept my apology on behalf our entire team for failing your expactation. Your feedback is important to us, I assure you that we will be using this information to help improve the quality of our hotel condition. Hope you will consider stay with us in future.

2/10 Terrible

AMY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wrong day was picked to stay and the staff would not help to refund for a different night. I called just to make sure they did not have any rooms available and the person I talked to said yes, got there after already driving for 12 hours and there was NO ROOM. I was not the only person that had the same experience.
Stayed 1 night in Sep 2024
Response from Angie on 2 Oct,2024
We are sorry that we were already sold out by the time you arrived. We have been swamped lately.

8/10 Good

michelle

Liked: Cleanliness, staff & service
just arrived late, checked in slept and bounced. Didn't browse
Stayed 1 night in Sep 2024
Response from Bhavesh on 2 Oct,2024
Dear Michelle, Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. As a member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Bhavesh Patel

4/10 Poor

Russell, Casper

Travelled with family
Disliked: Cleanliness, amenities
Very dirty and not kept well.
Stayed 1 night in Sep 2024
Response from Angie on 29 Sept,2024
Dear Russell,Please accept my apology for failling your expectation, we assure you that we will use this information to improve our property.

4/10 Poor

Voight

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024
Response from Bhavesh on 21 Sept,2024
Dear Voigh,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations at our properly. Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Bhavesh PatelManager

10/10 Excellent

Blaine

Stayed 1 night in Aug 2024
Response from Bhavesh on 21 Sept,2024
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.As a member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Bhavesh Patel

6/10 Okay

Jacob

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was nice and did there best to get me my room, and was move enough to give me extra time to get my things after the original check out time
Stayed 1 night in Sep 2024
Response from Bhavesh on 21 Sept,2024
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.As a member you are truly valued.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.Sincerely,Bhavesh Patel

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi didn't work properly, it kept disconnecting and would not work with my vpn. Hair in the shower. Sketchy neighborhood and people hanging around. Ac was so load i had to unplug it because all the buttons were broken.
Stayed 1 night in Sep 2024
Response from Bhavesh on 21 Sept,2024
Dear Paul,Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with few items wasn't working properly. Your satisfaction is important to us as a valued member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Bhavesh PatelManagerRodeway Inn

4/10 Poor

Rosaura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Under the bed there was trash, plastic bags and dust.
Stayed 1 night in Aug 2024
Response from Angie on 8 Sept,2024
Dear Rosaura,Thank you, for taking the time to do our survey. We appreciate your feedback. We will share this information with our staff.

6/10 Okay

john

Travelled with family
Disliked: Property conditions & facilities
Building is older and needs major,quality improvements and maintenance. Staff was very nice.
Stayed 2 nights in Aug 2024
Response from Angie on 8 Sept,2024
Dear John, Thank you for the time to do our survey. We appreciate your feedback. We are aware the condition of the property. We will share this information with our staff.Thank You, Angie

8/10 Good

Robert

Travelled with family, Business traveller
Staff was friendly and very helpful. Room could have been a little cleaner. The caulking work in the restroom needs replaced. But overall we enjoyed out stay.
Stayed 1 night in Aug 2024
Response from Angie on 2 Sept,2024
Dear Robert, We appreciate your feedback, It is important to us, and I assure you that we will use this information to improve the quality of service and condition of our room. Hope to see you soon.

4/10 Poor

Daniel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In need of major repairs
Stayed 1 night in Aug 2024
Response from Angie on 2 Sept,2024
Dear Daniel,We appreciate your feedback, It is important to us, and I assure you that we will use this information to improve the quality of service and condition of our room. Hope to see you soon.

6/10 Okay

Antonia

Stayed 1 night in Aug 2024
Response from Angie on 2 Sept,2024
Dear Antonia,We appreciate your feedback, It is important to us, hopping to see you soon.

10/10 Excellent

Julian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 3 nights in Aug 2024
Response from Angie on 2 Sept,2024
Dear Julian, We appreciate your feedback, It is important to us. Hope to see you soon.

10/10 Excellent

Alexander

Stayed 1 night in Aug 2024
Response from Angie on 2 Sept,2024
Dear Robert, We appreciate your feedback, It is important to us, Hope to see you soon.

2/10 Terrible

Ephraim I.

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away…
NOT so good! Rodeway Inn IS terrible. There was one room left when we booked and confirmed by front desk person…the room’s AC did not worked and had to move us to another room; therefore he lied not having another room. Curtains falling down, sink not draining. Would NOT recommend.
Stayed 1 night in Aug 2024
Response from Angie on 2 Sept,2024
Dear Ephraim,We appreciate your feedback, It is important to us, and I assure you that we will use this information to improve the quality of service and condition of our room. Hope to see you soon.

6/10 Okay

LINDA

Liked: Staff & service
Disliked: Property conditions & facilities
No frills low budget stay
AC works if you turn it down to 65 Breakfast is cereal and waffles. Place needs serious updates.
Stayed 1 night in Aug 2024
Response from Angie on 2 Sept,2024
Dear Linda, We appreciate your feedback, It is important to us, and I assure you that we will use this information to improve the quality of service and condition of our room. Hope to see you soon.

6/10 Okay

Mario

Stayed 1 night in Aug 2024
Response from Angie on 2 Sept,2024
Dear Mario,We appreciate your feedback, It is important to us. Hope to see you soon.

8/10 Good

Verified traveller

Business traveller
Stayed 1 night in Aug 2024
Response from Angie on 2 Sept,2024
Dear Guest,We appreciate your feedback, it is important to us.

10/10 Excellent

Brandon

Stayed 1 night in Aug 2024
Response from Angie on 2 Sept,2024
It is always good to receive positive feedback, it is apprecited by our entire team members.

2/10 Terrible

matthew

Stayed 1 night in Jul 2024
Response from Angie on 2 Sept,2024
Dear Matthew, We appreciate your feedback, It is important to us, and I assure you that we will use this information to improve the quality of service and condition of our room. Hope to see you soon.

6/10 Okay

Benjamin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Place needs a renovation. Good for a shower and a bed for the night. Better than sleeping in my truck.
Stayed 1 night in Jul 2024
Response from Angie on 31 Jul,2024
We appreciate your feedback, it is important to us.

2/10 Terrible

David

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Our bikes were removed and nearly stolen off our bike rack. If not for having a locking cable they would have been. The motel was surrounded by people hanging out around the building. In the morning upon our departure there was an altercation of people leaving the motel.
Stayed 1 night in Jul 2024
Response from Angie on 2 Sept,2024
Dear David,We like to apologize for your experience at our hotel, I assure you that we are working hard to resolve this matter, and we hope you will consider staying with us again in the future.

2/10 Terrible

Quentin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024
Response from Angie on 31 Jul,2024
We appreciate your time for the review rate, it is important to us

6/10 Okay

Ruben

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024
Response from Ann on 26 Jul,2024
We appreciate your feedback, it is very important to us.

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024
Response from Angie on 26 Jul,2024
We really appreciate your feedback, it is very important to us.

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness
Limited amenities, but if you just need a place to crash, worth the price.
Stayed 1 night in Jul 2024
Response from Angie on 22 Jul,2024
Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the cleanliness this time. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/supportWe hope for an opportunity to properly host you in the future.Sincerely,Bhavesh PatelManagerRodeway Inn5053251813

2/10 Terrible

Bertha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When you go on the steps the rails are unstable and there not screwed in tight enough plus the bathroom didn't had no handicap rails and water keeps leaking under the sink.plus it's not clean and smells like cigarettes
Stayed 3 nights in Jul 2024
Response from Angie on 26 Jul,2024
Dear Bertha, Please accept my apology on behalf of our entire team for failing your expectations, I assure you that we will be using this information to improve the quality of our hotel condition.

2/10 Terrible

Camille

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
The bathroom was filthy and the room smells like mold and cigarettes
Stayed 1 night in Jul 2024
Response from Angie on 26 Jul,2024
We'd like to assure you that we will be using this information to improve the quality of our room condition, hope you will consider staying again in the future.

10/10 Excellent

Andrea

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host every nice. great hospitality. Very professional.
Stayed 4 nights in May 2024
Response from Angie on 26 Jul,2024
It is always good to receive positive feedback, encouraging our employees to do more for a better job. your feedback is very important to us and we really appreciate your time for doing that.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just say no
Needed a quick stop and lured by the cheap price. Very poor maintenance, awful bed with one pillow. Smelled awful like vomit and pizza and clerk said no more rooms and sprayed air freshener. AC marginal at best. You get what you pay for and I wish I hadn’t paid anything. All halls and lobby smelled like weed, forgot that part.
Stayed 1 night in Jul 2024
Response from ANGIE on 26 Jul,2024
Please accept our apology for not paying attention to some missing pillows. We will be using this information to improve the quality of our rooms, your feedback is appreciated, and hoping you will give us one more chance to prove us better then this.

2/10 Terrible

Daniela

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024
Response from Angie on 26 Jul,2024
Dear Daniela,Please accept our apology for failing your expectations, we assure you that we will use this information to improve our property.

4/10 Poor

Deanna, Venus

Disliked: Cleanliness, property conditions & facilities
Wifi sucks if you're out here for work.
Stayed 7 nights in Jun 2024
Response from Angie on 26 Jul,2024
Please accept our apology for failing your expectations on WIFI, We like to assure you that we are getting the best what comcast has to offer in our area, and we will report them as well.

2/10 Terrible

Laell

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The parking lot was aged, dirty and unkempt. The lobby is small, impersonal and soiled. Walking into the side enterence the carpets are old, soiled, tattered and lifting up on the edges. There are visible repairs made with 2 by 4"s, electric tape and poor unskilled craftsmanship. The room was dark and gloomy. Newer furnishings that were ok. But the bathroom was old and in dismal. I definitely will not stay there again.
Stayed 1 night in Jul 2024
Response from Angie on 26 Jul,2024
Dear Laell,Please accept my apology on behalf of our entire team for failing your expectations, we like to assure you that we will be using this information to improve our property for a better stay in the future, hope you will consider giving us another chance.

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a good area. The police were hauling a guy out when we arrived. The lobby and corridors were dirty. This is an old hotel in desperate need of complete renovation. The night staff at check in were accommodating. The morning staff was not attentive at all.
Stayed 1 night in Jul 2024
Response from Angie on 26 Jul,2024
Dear Tim, I would like to apologize on behalf of our entire team for failing your expectations, I assure you that we will be using this information to improve the quality. Your feedback is very important to us and we appreciate it very much.

2/10 Terrible

Becky, Montrose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was not clean I also felt unsafe.
Stayed 2 nights in Jul 2024
Response from Angie on 26 Jul,2024
Dear Becky,Please accept my apology on behalf of our entire team for failing your expectations, I assure you that we will be using this information to improve the quality.

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY AT THIS LOCATION. Property furniture was outdated. The overall condition of the property was very dirty. Breakfast was not very good, only had coffee, orange juice, cereal, toast and waffles. Hallway carpets were extremely dirty and worn out. The non-smoking room I had smelled of cigarettes and there was cigarette burns on the counter tops of the furniture and bathroom sink. The glass in the window in my room was cracked and had tape over it.
Stayed 2 nights in May 2024
Response from Angie on 26 Jul,2024
Please accept our apology for failing the expectations, I assure you that we will be using this information to improve the condition of our property.

10/10 Excellent

Pamela, Tuba City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and sleep well. Thank you
Stayed 1 night in May 2024
Response from Angie on 4 Jul,2024
Dear Pamela,We appreciate your feedback and are happy to hear that you enjoyed your stay and rested well.