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Matala Bay Hotel

3.0 star property
Relax by the firepit after an exciting day of cycling and shopping. Savor every moment of your getaway with massage services and delicious treats.

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Photo gallery for Matala Bay Hotel

Seasonal outdoor pool, open 6:00 AM to 11:30 PM, pool umbrellas
Children’s area
Buffet
Buffet
Seasonal outdoor pool, open 6:00 AM to 11:30 PM, pool umbrellas

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pool

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Quadruple Room (Family-Open Plan)

In-room safe, individually decorated, individually furnished, desk

Deluxe Quadruple Room (Family-Open Plan)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Deluxe Triple Room

In-room safe, individually decorated, individually furnished, desk

Deluxe Triple Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Double Room Single Use

In-room safe, individually decorated, individually furnished, desk

Standard Double Room Single Use

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Superior Suite, 2 Bedrooms

In-room safe, individually decorated, individually furnished, desk

Superior Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

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About the area

Map
Matala, Faistos, Crete Island, 70200

What's nearby

  • Beach of Matala - 5 min walk
  • Red Beach - 18 min walk
  • Caves of Matala - 1 min drive
  • Komos Beach - 5 min drive
  • Matala Caves - 12 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 63 min drive

Restaurants

  • ‪Scala - ‬9 min walk
  • ‪King's Coffee - ‬5 min drive
  • ‪Plaka Seafood Restaurant - ‬9 min walk
  • ‪365 ALL DAY Restaurant - ‬4 min walk
  • ‪Zafiria Cafe - ‬5 min walk

About this property

Matala Bay Hotel

Family-friendly hotel in a shopping district
A poolside bar, a terrace and shopping on-site are just a few of the amenities provided at Matala Bay Hotel. Active travellers can enjoy cycling at this hotel. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a firepit and 2 coffee shops/cafes.
Other perks at this hotel include:
  • A seasonal outdoor pool and a children's pool, with pool umbrellas
  • Free self-parking and extended parking
  • Buffet breakfast (surcharge), bike hire and express check-out
  • A 24-hour front desk, concierge services and coffee/tea in reception
Room features
All 75 individually furnished rooms boast comforts, such as free international calls and furnished balconies, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and hairdryers
  • 25-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and fridges

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 15
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Library
  • Outdoor pool (guest access)
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Firepit
  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Early check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 15

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Property Registration Number 1289344

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 6:00 AM to 11:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Matala Bay Hotel
Matala Bay Hotel Faistos
Matala Bay Faistos
Matala Bay Hotel Hotel
Matala Bay Hotel Faistos
Matala Bay Hotel Hotel Faistos

Frequently asked questions

Does Matala Bay Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 6:00 AM to 11:30 PM.

Is Matala Bay Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matala Bay Hotel?

Self-parking and extended parking are free at this property.

What time is check-in at Matala Bay Hotel?

Check-in start time: 1:00 PM; check-in end time: anytime.

What time is check-out at Matala Bay Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Matala Bay Hotel located?

This family-friendly Faistos hotel is located in the historical district, within a 10-minute walk of Beach of Matala and Roman Caves. Red Beach and Komos Beach are also within 3 miles (5 km).

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Matala Bay Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 29 out of 93 reviews
Rating 8 - Good. 38 out of 93 reviews
Rating 6 - Okay. 13 out of 93 reviews
Rating 4 - Poor. 5 out of 93 reviews
Rating 2 - Terrible. 8 out of 93 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Timothy

Overall our stay was good, the rooms were average size, bathroom could be a little bit bigger, pool was clean and nice , breakfast was very nice, except for the coffee which was very light, otherwise a good variety for breakfast,would stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Orsolya

Excellent hotel close to the beach.
The hotel is close to the beach. The hotel has own parking area. There is an elevator in the hotel. The rooms were clean, the staff was very nice. The breakfast and the dinner was tasty. This hotel was good choice for us. I recommend it for visiting Matala.
Stayed 2 nights in Jul 2022

8/10 Good

Maryse

2 nights in matala in this hotel. Nice swimming pool. Large balcony on family room on top floor.
Stayed 2 nights in Aug 2023

8/10 Good

Nicola

Great stay in Matala
The room was basic and a little dated, although the bathroom had been upgraded and was very nice. I was disappointed there was no tea/coffee making facilities in the room. Pool and restaurant were both lovely. Breakfast choices were excellent and varied. All in all a great stay.
Stayed 2 nights in Jun 2023

8/10 Good

Alessia

Nice pool, good position. Good breakfast. However, the room is very small and the airconditioning was stinking. All in all good value.
Stayed 4 nights in Jul 2022

6/10 Okay

Elizabeth

Liked: Staff & service
Pool is good, rooms are clean, it's a bit dated and showing it's age, some repairs are needed, shower tap fell off, airco rattles, bannisters are badly fixed, broken tiles. Some staff are sometimes very rude.
Stayed 8 nights in Sep 2022

6/10 Okay

Liliana

Location of the hotel was good and it had a pool which was useful on windy days and unusual for the area. The food at breakfast was very repetitive, however it was nice to have fresh yogurt and honey. At dinner, no soft drinks or water were provided which is the first time we’ve ever encountered this on a half board package. If we wanted water, we had to buy a 500 ml bottled water for 1€ which was 25 cents in local stores. The room was a nice and beds were made everyday, although linen and towels could have been changed more often. Not all staff were friendly and made us feel uncomfortable at times.
Stayed 11 nights in Jun 2023

2/10 Terrible

Jerome

Disliked: Staff & service, room comfort
Ça
Stayed 3 nights in Aug 2023

10/10 Excellent

Guillaume

Très bon séjour
Stayed 2 nights in Jul 2023

8/10 Good

Uwe

Stayed 7 nights in Jun 2023

10/10 Excellent

Jean-marc

Parfait pour nous
2 nuits en transit sur notre circuit de 10 jours, excellent accueil, parking facile, piscine agréable et des buffets variés et excellents. On recommande
Stayed 2 nights in May 2023

10/10 Excellent

VERICEL

Etablissement très bien placé. Accès à pieds à Matala en moins de 10 minutes. Superbe hôtel

10/10 Excellent

Jette

Dejligt hotel i dejlige Matala
Simpelthen en perle, og kan kun anbefale hotellet. Suveræn beliggenhed og dejlig morgenmad.
Stayed 1 night in Oct 2022

8/10 Good

Marianne

Dejlig beliggenhed, meget sødt og imødekommende personale.
Stayed 2 nights in Sep 2022

2/10 Terrible

christophe

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Établissement ne méritant pas du tout ses 3 étoiles. Chambre sale, mobilier vétuste et ancien. Personnel mal aimable, aucun sourire de la direction et de ses employés. Petit déjeuner industriel et infecte.
Stayed 6 nights in Aug 2022

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La chambre réservée n’a pas été fournie. A la place, une chambre “bidonville”. La direction arnaque délibérément les voyageurs. Expedia ne devrait pas proposer cet hotel.
Stayed 1 night in Jul 2022

8/10 Good

Noemi

tres proche de la plage et ville. calme, nelle piscine, mele si bb possibilità de manger a midi au bar de la piscine. grande double chambre familiale avec balcon tes lumineuse. bon prix. pas de vie mer, vue sur un chantier, hôtel defrechi. fin du petit degeuner a 10h ...trop tôt
Stayed 1 night in Jul 2022

10/10 Excellent

David

Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Room comfort
Ein Hotel halt.
Das Hotel ist reinlich und befindet sich im guten Zustand. Zum Kern und zum Strand kommt man locker in 5 Minuten. Das Frühstücksbuffet ist empfehlenswert. Das Bett war sehr unkomfortabel (Aufwachen mit Rückenschmerzen), während meine Partnerin sehr gut schlafen konnte.
Stayed 3 nights in Jun 2022

2/10 Terrible

Udo

Disliked: Staff & service, amenities
Das Zimmer, welches wir reserviert hatten, bekamen wir nicht. Wir buchten eine Suite mit zwei Zimmern, bekamen ein kleines Dreibettzimmer. Das Personal war unfreundlich und frech, nachdem wir reklamierten. Wenn es nicht so spät gewesen wäre, wären wir wieder abgereist. Es ist das letzte Mal das wir bei Expedia gebucht haben. So etwas ist mir noch nie passiert. Viele Grüße
Stayed 2 nights in Oct 2021

10/10 Excellent

Tim

Nice bright & very handy hotel
Very clean & bright hotel only 7 minutes walk away from Matala beach. Helpful staff, nice pool & great Cretan entertainment on the Saturday night made this a very pleasant 2 night stay. Breakfast was provided too
Stayed 2 nights in Sep 2021

10/10 Excellent

Patrice

Stayed 4 nights in Sep 2021

4/10 Poor

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hôtel très bas de gamme. Chambre vieillotte, lit très inconfortable, salle de bain d'un autre temps, douche minuscule avec rideau... Petit déjeuner horrible, industriel, certainement des produits congelés, salle bruyante, cantine bas de gamme. Je déconseille fortement cette établissement. Seul point positif son emplacement proche du centre de Matala et de la plage.
Stayed 1 night in Sep 2021

8/10 Good

Vincenzo

Matala beach 2021
L’hotel dista a meno di 5 minuti a piedi da Matala beach. Pulito e dotato di personale cortese e molto disponibile. Abbiamo soggiornato in 3 in una stanza “deluxe” situata al 4º piano per una sola notte. L’ascensore non funzionava ma i bagagli ci sono stati fatti pervenire in stanza mediante un ascensore di servizio. Colazione continentale abbondante con alcuni alimenti cotti al momento di servirli.
Stayed 1 night in Aug 2021

8/10 Good

Alain

Bon séjour
Chambre un peu vieillotte. La salle de bains nécessiterait un rafraîchissement. Pour le reste, rien à dire. Petit-déjeuner copieux, piscine agréable, hôtel au calme légèrement à l’écart du centre ville. Je recommande cet établissement
Stayed 4 nights in Aug 2021