2/10
Don't bother with this place. Riad Gloria unofficially cancelled our reservation hours after it had been confirmed saying they could not confirm the reservation as they had changed from a queen bed set up to a twin bed set up. Twin beds would have been fine. We had travelled from Marrakech to Essaouira in that time before they sent the email. Upon arrival they wouldn't even open the door, answer the phone or respond to an email. Someone upstairs just closed the curtain and ignored us. Extremely rude and incompetent even though we had paid to stay there. And over a week later I have not been refunded as Riad Gloria won't even answer correspondence from Hotels.com. Extremely pathetic customer service service and I urge you not to waste your time with these scammers.
Nathan
Stayed 2 nights in Aug 2017