El Cerro Holidays

The staff was wonderful, very friendly and accommodating. The rooms are small, but we enjoyed the food. Special thanks to the restaurant and front desk for helping arrange transportation!

Good place close to airport

I plan on returning. The hotel is nestled in the heart of San Jose, it's a huge property. I chose it for the decor/culture of Costa Rica. I swam in a pristine Olympic sized pool, I saw several iguanas, and I don't know how many bird species and in the ceiling of my room, what I thought was a mouse, was actually a bird nest with new hatchlings, which was a bit disturbing when I was sleeping. I was offered another room, it wasn't as nice, so I declined. Understanding Costa Rica embraces nature and tries not to disturb the natural habitats so they didn't remove the bird family. I adapted, it wasn't too bad. I will say bring/use insect repellent. There are few screens on any windows (in Costa Rica), which is the norm. Each day there were many insects dead in my room, I used spray to avoid bites. They conserve energy so the main building is open, no a/c just fresh air and fans. The building is open, anything may fly or crawl through the lobby or your room if you have your patio door open. The staff was beautiful, professional and so kind. The deep tissue massage was deep. The food was delicious and not expensive. Not sure if free refills were free, one said no, the others gave them to me. Caesar salad, calamari and a entree with ginger ale was $33.67. If you want to be as close to being a local, I suggest the location. Feels like the ambulance just made me want to sit and enjoy each moment. Bring washclothes they only give towels and hand towels. Older charming resort.

The property is beautiful and modern. The art around the property is amazing!! Staff was pleasant. The listing for the king indicates washer and dryer which is not the case. They charge to use coffee maker in room. They offer a non alcoholic welcome drink if interested. No ice on floor must go down to hotel. Overall an ok stay

A great remote, quiet and serene facility with beautiful views. The facility has five beautiful waterfalls within the property that are nice to visit. The unit was nicely furnished, and had a unique colors and furnishings. The drawback was that it was a little far from any walkable restaurant or other facilities, no television inside the rooms, no air conditioning just the fan, and the water pressure in the bathroom was horrible. Barely a little dribble of water would come out of the showerhead. It was brought to the attention of the hotel staff, but they stated that that is as good as he got. I might consider staying at this facility again if I cannot find something better in the area.