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Best Western Plus Citrus Hotel Eastbourne

3.0 star property
Experience the warm hospitality that sets this hotel apart from others. Relax at the coffee shop or explore nearby attractions with expert tour guidance.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus Citrus Hotel Eastbourne

View from property
On the beach
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Garden

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • Pet-friendly
  • 24/7 front desk
  • Breakfast available
The current price is S$68
includes taxes & fees
6 Feb - 7 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Single Bed, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Desk, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Desk, free WiFi, bed sheets

Deluxe Suite, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 40 sq m
  • Sleeps 5
  • 2 King Beds and 1 Single Bed

View all photos for Standard Room, Accessible, Non Smoking (Walk-in Shower)

Desk, free WiFi, bed sheets

Standard Room, Accessible, Non Smoking (Walk-in Shower)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 4
  • 3 Single Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 23 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Sea View

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Sea View

Desk, free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Sea View

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Room, 3 Single Beds, Non Smoking, Partial Sea View

Desk, free WiFi, bed sheets

Standard Room, 3 Single Beds, Non Smoking, Partial Sea View

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Daily housekeeping
Desk
  • 23 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds

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About the area

Map
King Edward's Parade, Eastbourne, England, BN21 4EB

What's nearby

  • Congress Theatre - 3 min walk
  • Devonshire Park Theatre - 4 min walk
  • Devonshire Park Lawn Tennis Club - 5 min walk
  • Eastbourne Bandstand - 6 min walk
  • Eastbourne Pier - 11 min walk

Getting around

  • Eastbourne Station - 13 min walk
  • Gatwick Airport (LGW) - 73 min drive

Restaurants

  • ‪To the Rise Bakery - ‬10 min walk
  • ‪Dem Shish - ‬9 min walk
  • ‪Bistrot Pierre - ‬2 min walk
  • ‪PizzaExpress - ‬9 min walk
  • ‪Pomodoro E Mozzarella - ‬8 min walk

About this property

Best Western Plus Citrus Hotel Eastbourne

Hotel near Congress Theatre
Located close to Eastbourne Heritage Centre and Towner Art Gallery, Best Western Plus Citrus Hotel Eastbourne provides a coffee shop/cafe, dry cleaning/laundry services and a business centre. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self-parking (surcharge) and tour/ticket information
  • Smoke-free property, luggage storage and meeting rooms
  • A 24-hour front desk, a banquet hall and a lift
  • Guest reviews say great things about the helpful staff
Room features
All 50 rooms have comforts such as free WiFi and room service.
Other amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Electric kettles, daily housekeeping and desks

Languages

Afrikaans, Danish, English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (GBP 2 per day)
  • Street parking available
  • Parking on site (GBP 2 per day)

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 6.95 for adults and GBP 5 for children
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the beach
  • On the waterfront

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 1-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 6.95 for adults and from GBP 5 for children
  • Self-parking fee: GBP 2 per day
  • Nearby parking fee: GBP 2 per day (328 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards

Property is also known as

Big Sleep Eastbourne
Big Sleep Hotel Eastbourne
Eastbourne Big Sleep
Hotel Big Sleep Eastbourne
Big Sleep Hotel Eastbourne Compass Hospitality
Big Sleep Eastbourne Compass Hospitality
Best Plus Citrus Eastbourne
Citrus Hotel Eastbourne by Compass Hospitality
Best Western Plus Citrus Hotel Eastbourne Hotel
Best Western Plus Citrus Hotel Eastbourne Eastbourne
Best Western Plus Citrus Hotel Eastbourne Hotel Eastbourne

Frequently asked questions

Is Best Western Plus Citrus Hotel Eastbourne pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Citrus Hotel Eastbourne?

As of 3 Feb,2025, prices found for a 1-night stay for 2 adults at Best Western Plus Citrus Hotel Eastbourne on 6 Feb,2025 start from S$68.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Citrus Hotel Eastbourne?

Self-parking is available for GBP 2 per day.

What time is check-in at Best Western Plus Citrus Hotel Eastbourne?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 10 (subject to availability).

What time is check-out at Best Western Plus Citrus Hotel Eastbourne?

Checkout is at 11:00 AM. Late checkout is available for GBP 10 (subject to availability).

Where is Best Western Plus Citrus Hotel Eastbourne located?

Located in Eastbourne, this beachfront hotel is in the city centre, just steps away from Eastbourne Heritage Centre and Congress Theatre. Towner Art Gallery and Devonshire Park Theatre are also within 5 minutes. Eastbourne Station is 13 minutes by foot.

Best Western Plus Citrus Hotel Eastbourne Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 139 out of 518 reviews" "
Rating 8 - Good. 209 out of 518 reviews" "
Rating 6 - Okay. 104 out of 518 reviews" "
Rating 4 - Poor. 38 out of 518 reviews" "
Rating 2 - Terrible. 28 out of 518 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Colin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The first room hadnt been cleaned and the toilet was disgusting. The second was almost as bad. Made Fawltey Towers look like the Savoy
Stayed 1 night in Feb 2025

8/10 Good

Bettina

Stayed 5 nights in Jan 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here, the hotel was warm and spacious and clean, good value for money with good facilities and friendly staff
Stayed 1 night in Jan 2025

6/10 Okay

Scott

Stayed 2 nights in Dec 2024

2/10 Terrible

Ati

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wasting money!
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff on duty are always welcoming. The area around the hotel is scenic. The rooms were clean. Stayed here many times and have never been disappointed.
Stayed 1 night in Nov 2024

4/10 Poor

Ian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very local to concert hall we were attending. i know its a very budget price & am taking this into account. Unfortunately the toilet smelt, the lift had broken & we on the top floor with a lot of stairs to go up. Rock hard, round pillows !!!! Had to ask for extra milk as only 4 small tubs in the room. you get what you pay for
Stayed 1 night in Nov 2024

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
overpriced
dated in terms of decor, fixtures and fittings, furniture, both inside and outside the room. Dated also applies to what is deemed a reasonable requirement for today's traveller .....Iron, suitcase rack, a pair of bathroom glassware, coffee (beyond the 2 sachets supplied) ....air con?
Stayed 1 night in Nov 2024

10/10 Excellent

Mrs Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Smelly staff, broken furniture, no toilet brush, no toilet roll holder, shower tap broken, brown splash on the inside of the bathroom door and wall I hope it's not what I think it is, no bed lights, bins not emptied, lights not working in the corridor one of them the fire exit light (fire inspection needed) spider webs all over, dirty cups on arrival paid for 4 nights left after 3, i have stayed in hotels all over the world including third world countries but never anything like that, never again.
Stayed 4 nights in Oct 2024

4/10 Poor

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Massive disappointment. This hotel is a mess. Took 2 rooms for 2 nights. The rooms had no heating with radiators stone cold. Reported to reception and managers multiple times. Went home early because room too cold to spend second night there. Nothing done, despite multiple complaints. Bathroom had no plug and no mirror. Water pressure very weak. Morning of second day elevator broke down multiple times. It was very old and noisy and had we not been on the top floor we would have used the stairs If this is the standard of "Best Western" things have dramatically declined. Admittedly it was a cheap hotel but you do expect basic amenities like heating !!
Stayed 2 nights in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, room comfort
Citrus hotel
The foyer was very welcoming the staff who booked us in was fantastic..the room itself was a little bit tired the bathroom a little snug but had everything that was needed.... housekeeping came every day which was unexpected ( so efficient that they threw away new underwear 😂)and the added bonus for us was dog friendly We like our food so in future it would be nice to see this particular hotel do a full English as the breakfast room was fantastic with absolutely gorgeous chandeliers
Stayed 3 nights in Oct 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent for me as a solo traveller.Easy to locate. The staff were very helpful, the room I stayed in was clean and well decorated. I liked the wet room bathroom and the facilities in it were easy to use. The only problem I could see was the shortage of towell rails. There was only one towell rail but the bedroom was large and could accommodate 3 people. As the wet room is also large perhaps 2 more towell rails could be attached to the wall opposite the shower seat for when 2 people stay.
Stayed 1 night in Oct 2024

6/10 Okay

Ben

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was great on a budget. Communal areas not very clean
Stayed 1 night in Oct 2024

6/10 Okay

Lewis

Stayed 5 nights in Oct 2024

8/10 Good

Branden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm, comfy, polite staff, not bad for a couple if days. Offer breakfast. 15 min walk from station. Close to beaches and theatres.
Stayed 2 nights in Oct 2024

6/10 Okay

Michelle

Disliked: Cleanliness, property conditions & facilities, room comfort
Not the cleanest
Property isnt the cleanest of properties. Room was large, bathroom requires a major scrub feaces around the toilet pan from previous people, shower was grubby, towels seen better days. Pillows were hard & bed not the comfiest. Sea view frm the room was the best thing. Glad it was only a quick stay over. There is alot of potential in this place & with a quick decent clean & a freshing up it would be good.
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
We recently stayed at the Citrus Hotel in Eastbourne and were pleasantly surprised by the experience. Our room was spacious, featuring a lovely sea view that added a touch of tranquility to the stay. The large bay window, complete with comfortable armchairs, was perfect for relaxing while enjoying the view. The room itself was well-appointed with a big mirror, a cozy coffee table, and nice bedside tables. There was a desk to work at, which came in handy, along with a good-sized TV for downtime. We appreciated the power outlets with USB connections, making it easy to charge our devices. The hotel provided thoughtful amenities like extra pillows and hot beverages in the room. A fan was also available, which helped maintain a comfortable temperature. The clean towels added to the overall sense of care taken by the staff. The hotel’s 24-hour front desk made check-in and any inquiries convenient. We also loved the communal lounge, which had both a foosball and pool table, perfect for some light entertainment. Snacks and drinks were readily available at the front desk, which was a nice touch. Breakfast far exceeded expectations, going beyond the advertised continental offering. It was a quiet, peaceful stay, with plenty of comfort and thoughtful details that made the experience memorable.
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Amenities
I liked the place. A full English breakfast would of been lovely. I liked the way you can stay in the room until 11 o'clock happy to part with the money.
Stayed 1 night in Oct 2024

4/10 Poor

Julia, FRESNO

Stayed 1 night in Sep 2024

6/10 Okay

Claire

Travelled with partner
Liked: Cleanliness, staff & service
Definitely.Liked the price for the area and it was reasonably clean. Apart from the hair dryer wire being cut , not in use. The Free Wi-Fi. was very much in an out. Not great if you rely on it.
Stayed 2 nights in Oct 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very clean staff were excellent right on the beach front only had one night perfect for us
Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Liked: Cleanliness
Large room, nice and clean. Beds a bit firm but that’s personal taste. Great location, happy to visit again 😊
Stayed 1 night in Oct 2024