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"This location was perfect for my family of 5. We visited towards the end of May for wedding. Finding the location was easy and easy to walk to attractions or food. We would stay again when we come back."

"Everything "

"The hotel is clean, very nice and very convenient. Breakfast has some issues. Buffet breakfast at a restaurant in same parking lot as hotel. With conditions 1) only 2 adults (even if you booked room for 4 with kids) 2) you pay for drinks and tip 3) only between 8 and 930 (which will not works if you have a early morning plan like going to cades cove or dollywood)"

"It was a little outdated. But it was still a great place. Lots of amenities. The staff was amazing. My only complaint is that there is only one microwave and it’s in the lobby. The rooms didn’t have a microwave. And the hotel had an odd smell. But everything else was perfect "

"Very clean room, very clean pool and the elevator made it east to get upstairs, staff was friendly, will stay again!!"

"Very easy check in and staff was excellent. "

"This property was conveniently located to all the shops in Gatlinburg."

"We were in Knoxville for a smokies game. This hotel is fantastic. Downtown and close to everything. The firefly outdoor bar is really nice and great place to hav a nightcap. Since we couldn’t check in until 2, the staff graciously allowed us to hang out at the pool (located on the 3rd floor with nice city views) until our room was ready. And compared to the other downtown luxury hotels, this Hilton was a great value. "

"people were very professional and accommodating."