Holiday Inn Hartford Downtown Area, an IHG Hotel

3.0 star property
Suburban hotel with fitness centre and 24-hour business centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Hartford Downtown Area, an IHG Hotel

Exterior
Premium bedding, desk, blackout curtains, iron/ironing board
Indoor pool
Exterior
Bar (on property)

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Room options

Available filters for rooms
Showing 11 of 11 rooms

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Top Floor)

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 6
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Top Floor)

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
100 East River Drive, East Hartford, CT, 06108

What's nearby

  • Connecticut Science Center - 12 min walk - 1.1 km
  • Connecticut Convention Center - 15 min walk - 1.3 km
  • XL Center - 3 min drive - 2.3 km
  • Bushnell Center for the Performing Arts - 3 min drive - 2.7 km
  • Xfinity Theatre - 4 min drive - 3.7 km

Getting around

  • Hartford Union Station - 8 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 23 min drive

Restaurants

  • ‪Bear's Smokehouse Barbecue - ‬17 min walk
  • ‪Burger King - ‬16 min walk
  • ‪Marriott Hartford Downtown - Concierge Lounge - ‬13 min walk
  • ‪City Steam Brewery Cafe - ‬18 min walk
  • ‪One State Street Cafe - ‬13 min walk

About this property

Holiday Inn Hartford Downtown Area, an IHG Hotel

Hotel near XL Center
A garden, laundry facilities and a bar are just a few of the amenities provided at Holiday Inn Hartford Downtown Area, an IHG Hotel. The on-site American cuisine restaurant, The River Walk, offers breakfast, dinner and happy hour. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a gym and a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), motorhome/coach/lorry parking and an electric car charging station
  • Express check-out, wedding services and a vegetable garden
Room features
All 215 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 37-inch TVs with premium channels
  • Microwaves, travel cots and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 14.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The River Walk

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • 8,195 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 18 January 2024 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 14.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hartford East
Holiday Inn Hotel Hartford East
Holiday Inn Hartford Downtown Area Hotel
Holiday Inn Hartford Downtown Area
East Hartford Sheraton
Hartford Downtown Area, An Ihg
Holiday Inn Hartford Downtown Area
Holiday Inn Hartford Downtown Area, an IHG Hotel Hotel
Holiday Inn Hartford Downtown Area, an IHG Hotel East Hartford

Frequently asked questions

Does Holiday Inn Hartford Downtown Area, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

Is Holiday Inn Hartford Downtown Area, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Hartford Downtown Area, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hartford Downtown Area, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hartford Downtown Area, an IHG Hotel?

Checkout is at 11 AM.

Where is Holiday Inn Hartford Downtown Area, an IHG Hotel located?

Situated in the business district, this hotel is within 1 mi (2 km) of Connecticut River and XL Center. Mortensen Riverfront Plaza and Connecticut Science Center are also within 15 minutes. Hartford Union Station is 25 minutes by foot.

Holiday Inn Hartford Downtown Area, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1000 reviews" "
Rating 8 - Good. 280 out of 1000 reviews" "
Rating 6 - Okay. 159 out of 1000 reviews" "
Rating 4 - Poor. 110 out of 1000 reviews" "
Rating 2 - Terrible. 121 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Allan, Salisbury

Stayed 2 nights in Dec 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was extremely helpful at all times
Stayed 1 night in Oct 2023

4/10 Poor

Ricky

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Great
Stayed 1 night in Dec 2023

4/10 Poor

Cynthia

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Sascha

Liked: Staff & service, amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Holland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Nov 2023

6/10 Okay

Robert, Binghamton

Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

alex

Stayed 1 night in Dec 2023

8/10 Good

Alicia

Stayed 2 nights in Dec 2023

10/10 Excellent

Cheryl, saint james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, room clean.
Stayed 1 night in Dec 2023

10/10 Excellent

TITO

2/10 Terrible

Ale

Stayed 2 nights in Nov 2023

4/10 Poor

ben

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Had to take cold showers due to limited hot water . Not clean as expected and the bed was terrible
Stayed 2 nights in Dec 2023

6/10 Okay

Erika, Springfield

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lo empleado excelente pero la piscina sucia y frío la habitación no están linda lo único lindo era la recepción y el desayuno el mismo todos los dias
Stayed 2 nights in Dec 2023

10/10 Excellent

Rusheed, Hartford

Liked: Cleanliness, staff & service, property conditions & facilities
It good place to relax
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bueno. El personal bien amable. Todo los alrededores son seguros. La habitación con buena vista.
Stayed 4 nights in Nov 2023

6/10 Okay

Alice

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This rooms were dark , the common areas were tired & run-down. The shower curtain wasn’t long enough causing the bathroom floor to be flooded with each use.
Stayed 3 nights in Nov 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk employee very nice and informative ,
Stayed 1 night in Nov 2023

6/10 Okay

panupong

Stayed 1 night in Nov 2023

8/10 Good

JoAnn

Liked: Staff & service
Friendly staff and good access to 84
Stayed 1 night in Nov 2023

2/10 Terrible

Peter

Stayed 1 night in Nov 2023

8/10 Good

Ale

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Yokairy

Travelled with group
Liked: Cleanliness, staff & service
It was boring
Stayed 1 night in Oct 2023