Mercure Hotel Düsseldorf Süd

Düsseldorf hotel in Stadtbezirke 09 with 24-hour front desk and restaurant

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December 2024
January 2025

Photo gallery for Mercure Hotel Düsseldorf Süd

Terrace/patio
Exterior
Lobby
Bar (on property)
Down duvets, in-room safe, desk, blackout curtains

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Double Room, 1 Double Bed

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Soundproofed
Heating
Connecting rooms available
Free minibar items
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Heating
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Am Schönenkamp 9, Düsseldorf, NW, 40599

What's nearby

  • Classic Remise Duesseldorf - 5 min drive - 3.8 km
  • Benrath Palace - 5 min drive - 4.9 km
  • Mitsubishi Electric Hall - 5 min drive - 5.6 km
  • Capitol Theater - 8 min drive - 6.6 km
  • Konigsallee - 9 min drive - 8.5 km

Getting around

  • Düsseldorf Eller Süd Station - 4 min drive
  • Düsseldorf Reisholz S-Bahn - 17 min walk
  • Düsseldorf Intl. Airport (DUS) - 28 min drive

Restaurants

  • ‪IKEA Restaurant - ‬3 min drive
  • ‪IKEA Hotdog-Station - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Restaurant Route 46 American Burger Bar & Steak Grill - ‬3 min drive
  • ‪Spielplatz Nordstrand Unterbacher See - ‬5 min drive

About this property

Mercure Hotel Düsseldorf Süd

Hotel near Mitsubishi Electric Hall
Consider a stay at Mercure Hotel Düsseldorf Süd and take advantage of a terrace, a garden and dry cleaning/laundry services. Free WiFi in public areas, with a speed of 25+ Mbps, is available to all guests, along with a bar and a business centre.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and meeting rooms
  • Tour/ticket information, a 24-hour front desk and a vending machine
  • Luggage storage, smoke-free property and a gift shop
Room features
All 121 rooms feature comforts such as laptop-compatible safes, in addition to thoughtful touches such as WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LCD TVs with premium channels
  • Heating, daily housekeeping and desks

Languages

English, French, German, Polish, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transport

  • Parking on site (EUR 13 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,552 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels

Food and drink

  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 28 March 2024 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Fee for in-room wireless Internet: EUR 0 per day (rates may vary)
  • Self-parking fee: EUR 13 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Hotel Düsseldorf Süd Duesseldorf
Mercure Düsseldorf Süd Duesseldorf
Mercure Düsseldorf Süd
Mercure Hotel Düsseldorf Süd Düsseldorf
Mercure Düsseldorf Süd Düsseldorf
Mercure Düsseldorf Süd
Hotel Mercure Hotel Düsseldorf Süd Düsseldorf
Düsseldorf Mercure Hotel Düsseldorf Süd Hotel
Hotel Mercure Hotel Düsseldorf Süd
Mercure Dusseldorf Sud
Mercure Hotel Düsseldorf Süd Hotel
Mercure Hotel Düsseldorf Süd Düsseldorf
Mercure Hotel Düsseldorf Süd Hotel Düsseldorf

Frequently asked questions

Is Mercure Hotel Düsseldorf Süd pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Mercure Hotel Düsseldorf Süd?

Self-parking is available for EUR 13 per night.

What time is check-in at Mercure Hotel Düsseldorf Süd?

Check-in start time: 3:00 PM; check-in end time: 5 AM. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Düsseldorf Süd?

Checkout is at noon.

Where is Mercure Hotel Düsseldorf Süd located?

Located in Stadtbezirke 09, this hotel is within 3 miles (5 km) of Classic Remise Duesseldorf, Benrath Palace and Rhine. University of Duesseldorf is 3 mi (4.8 km) away. Düsseldorf Reisholz S-Bahn is 17 minutes by foot and Eller-Vennhauser Allee U-Bahn is 23 minutes.

Mercure Hotel Düsseldorf Süd Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 219 reviews" "
Rating 8 - Good. 101 out of 219 reviews" "
Rating 6 - Okay. 38 out of 219 reviews" "
Rating 4 - Poor. 20 out of 219 reviews" "
Rating 2 - Terrible. 19 out of 219 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free WiFi should have been provided by the hotel, but tried to connect and was asked to pay €9,90 which is ridiculous
Stayed 1 night in Mar 2024

8/10 Good

Bethanie

Travelled with family
Liked: Cleanliness, staff & service
Was a very nice hotel, staff are friendly and helpful, close to good bus rote to get to main city and not fair from supermarket or other food places, only wish the rooms were abit more soundproof as could hear other guests slamming doors and playing instruments, but otherwise good hotel to stay in.
Stayed 7 nights in Dec 2023

10/10 Excellent

Marina

Stayed 1 night in Dec 2023

6/10 Okay

Abhishek

Travelled with family
This property was under construction, hence no air condition and referigirater was working. Overall the property was messy due to construction work ongoing at the property
Stayed 2 nights in Sep 2023

8/10 Good

Aleksander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food delicious
Stayed 1 night in Nov 2021

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2020

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

8/10 Good

R, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice. Breakfast great. Parking is a bit expensive where if parking on the road is for free
Stayed 1 night in Feb 2020

2/10 Terrible

Chul

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This Mercure doesn’t match with what it is in reality for a 4 stars hotel From Accor Group. The carpets in hallways looks dirty and no well maintained. Room itself are not fresh neither. Very outdated. However bed linen and bathroom are clean. An additional 11 euros is requested for the parking (wasn’t mention in the booking). That’s weird as this hotel is even not in the city center. It’s in an industrial area. Fortunately we parked the car in a close by street but it’s surprising to have to pay.
Stayed 1 night in Feb 2020

2/10 Terrible

Fahim

Stayed 3 nights in Aug 2019

10/10 Excellent

Badar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is 15 min drive to the city. Friendly staff and room was clean with comfortable mattress and few amenities. Had peaceful sleep. Good options for breakfast. Restaurant staff was also helpful and friendly. Everything was good.
Stayed 2 nights in Aug 2019

4/10 Poor

Dionne

Disliked: Property conditions & facilities
Hotel condition and Location
Very poor condition of hotel hallways and overall. Lobby too not impressive or functional. Not a standard I would expect of a Mercure. Location too was not the greatest. Nothing around really that you could walk too. Train station too was at least 15 minutes away. Must have a car to get around.
Stayed 2 nights in May 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Like motel 6. Quick in and out. Nothing else.. no hotel identity. No gym nothing to spend time at.
Stayed 3 nights in Mar 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable stay. No frills Mercure.
The hotel staff were all great, fantastic welcome and the room was comfy and clean. Only issue was arriving on the Sunday night and the restaurant was closed and no room service. There is no where to eat locally, you have to drive to the nearest place. Hotel is a bit dated.
Stayed 2 nights in Feb 2019

8/10 Good

Chris

Liked: Cleanliness, staff & service
Basic but cheap
Pleasant staff, basic rooms, no Orange at breakfast and breakfast was basic. Other than that you get what you do for the price.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
good location, easy to find and nice room for short business trip
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with out of town location,comfortable with bar and restaurant
Stayed 2 nights in Oct 2018

8/10 Good

Paul, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel for Düsseldorf
The Hotel is OK but the WiFi is poor unless you pay nearly €10 extra for the full system also €10 to park your car
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient location, free parking, A/C, and super breakfast. Rooms are clean, hallways etc need an upgrade.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to A3 highway, goid place for a stopover
Stayed 1 night in Aug 2018

2/10 Terrible

RalphK, Modesto,ca

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The staff was great but did not have a answer for our problem, which was the air conditioning in our room was not working and it was real hot, the staff could not not do anything for us so we left 2:30 am.
Stayed 1 night in Jul 2018

6/10 Okay

Michael, New Jersey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lot of noise from the highways.A very rude receptionist/manager on duty called Alexandria huss i went to pick up a plate to use and didnt realize it was meant or placed there for some conference individuals. For her to just request one from the kitchen for me or to replace it ,she rather started yelling saying hallo hallo hallo whiles all the customers both in the kitchen and at reception was looking on and looked shocked as myself.I was so shocked and embarrassed but laughed over it as the waitress (Anna) was nice and provided me one.I wish it was in USA,I would have checked out same night and get her fired on the spot!because i would have let the director or supervisor play the video so we all witness what transpired and have her fired afterwards!! I hope she learns good communication skills and be professional at all times.
Stayed 7 nights in Jul 2018

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, room comfort
Road Trip 2018
Service was brilliant. Carpet in hallway needs to be replaced. Room was perfect and very comfortable.
Stayed 1 night in Jun 2018