2/10 Terrible
Joann
20 Nov,2024
Disliked: Staff & service, amenities, property conditions & facilities
Will never stay there again! The pool and hot tub were nonfunctional. The staff were highly unprepared and unprofessional. The had a CHILD of one of the evening staff program room keys. The child was hitting the machine when the key door not program. The front desk person appeared to be under the influence. Staff is constantly in the way and eating in halls, elevators and breakfast area. More staff were in the breakfast area than grabbing food then customers. The cleaning staff were yelling down the hallway at each other instead of walking to each other and talking in a normal voice. And I'm sorry, I'm a way, for saying this, but front desk staff should have teeth that are not rotten nd missing. There was a line of people that had to continue reactivating the room cards and then got yelled at that we must of deactivated them. I did not put near phone, keys or any other electronics. WILL NEVER STAY THERE AGAIN!