Duns Holidays

Personally I like the breakfasts and Tv size, big and bold to make up for the smaller room and desk. But it's cosy and bed is really comfortable Though one thing that i found it hard to adapt to was the inconsistent shower temperature, out of 4 showers, 2 were ok, 1 was freezing, 1 was boiling

Fantastic place to stay with a family. Would go back.

It was so wonderful to stay in the heart of Edinburgh! We walked everywhere! There was also easy transportation for the members of our party who could not walk as much!

Excellent hotel, staff all very friendly and accommodating

Virgin Hotels Edinburgh is a unique property in a great location with good facilities. The rooms are modern and clean but extremely small and our so-called castle view room looked out of the staircase of the building opposite with a distant view of Edinburgh castle if you stood in the corner of the room and looked diagonally through the small glass door! Although I appreciated the location, the room was very over-priced for the size and limited view. Perhaps the most disappointing aspect of the visit though were the rather aloof and unhelpful staff. The front desk was usually manned by 2-4 people who stood and chatted among themselves but never interacted with us. They seemed more interested in looking cool than helping guests.Likewise the concierge always seemed to have 2 people standing there who were busy talking to each other but didn't greet guests. The one good interaction I had was with a barman / server in the Eve restaurant who was helpful and friendly and volunteered to carry our meal upstairs even though I came down to order in person. I was also helped by a member of staff after I left behind eyeglasses which needed to be mailed back to me. Overall I was disappointed by the stay.