Is Best Western Station Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Station Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Station Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

Best Western Station Hotel Reviews, Deals & Photos 2025

Q: Where is Best Western Station Hotel located?

Located in the heart of Dumfries, this hotel is within a 10-minute walk of Ewart Public Library, Robert Burns Statue and Moat Brae National Centre for Children's Literature. Dumfries and County Golf Club and Devorgilla Bridge are also within 15 minutes. Dumfries Station is only a 1-minute walk.

About the area

Located in Dumfries, Best Western Station Hotel is in the city centre. Moat Brae National Centre for Children's Literature and Dumfries and County Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mabie Forest Park and Blackwood Loch. Looking to enjoy an event or a game while in town? See what's happening at Dumfries Ice Bowl or Lockerbie Ice Rink.

Visit our Dumfries travel guide

2/10 Terrible

Euan

1 Jun, 2022

Disliked: Cleanliness, amenities, property conditions & facilities

What was unique was being charged £80 for a squat. This is a dilapidated, dated and disgusting hotel with mould on the shower head that was most likely a health hazard.

Stayed 1 night in May 2022

10/10 Excellent

Owen

27 May, 2022

Stayed 1 night in May 2022

8/10 Good

Mike

24 May, 2022

Stayed 1 night in May 2022

8/10 Good

David

12 May, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is an older facility. Room was relatively small, but comfortable and quiet. Staff at reception and restaurant were very friendly and efficient.

Stayed 1 night in May 2022

8/10 Good

Ian

2 May, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy to find, good rooms pleasant staff - limited menu choice but would use again. Rooms had a lot of traffic noise could do with decent double glazing/sound proofing

Stayed 1 night in Apr 2022

8/10 Good

Fiona

24 Apr, 2022

Liked: Cleanliness, staff & service, room comfort

Dumfries

I only stayed one night and the hotel was ok. The hotel is right next to the station (obviously) and a 20 minute or so walk into town. The room was a bit tired but clean, comfortable and I felt safe. The bathroom was clean and the shower powerful. On the top floor of an old building I was expecting less, so pleasantly surprised. There was a shelf in the shower and above the sink which I like and a full length mirror in the room too. There was an additional heater and a fan too to cover all eventualities. I had wifi but couldn't get internet. No idea why. My only issue was the hairdryer had a shortish cable and with the socket on the floor it wouldn't reach as far as I'd like. Breakfast was in the basement and was fine but I must mention that the scrambled eggs were really nice, light and not greasy which I often find. Overall, a reasonable 3 star for a reasonable price, ideal for an overnight in Dumfries.

Stayed 1 night in Apr 2022

8/10 Good

robert

16 Apr, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

decor was excellent and overall a pleasant experience

Stayed 1 night in Apr 2022

8/10 Good

Roman

28 Mar, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2022

8/10 Good

Sandra

26 Mar, 2022

Stayed 1 night in Mar 2022

2/10 Terrible

fraser

6 Mar, 2022

Disliked: Cleanliness, amenities, property conditions & facilities

The room smelled. Changed room and it also smelled. It was late at night so we stayed anyway, hard to sleep in a room that smells like the carpets haven't been changed in 30 years. All the taps and pipes were rusty and dilapidated. I wouldn't normally write a bad review of somewhere, but i'm sure there's another hotel in Dumfries you can spend your money with that has made an effort.

Stayed 1 night in Mar 2022

8/10 Good

Robert

28 Feb, 2022

Short Break

Room was basic but OK for one person. Had breakfast on second day and it was plenty for me and well cooked. The bar was undergoing refurb but the staff were welcoming and helpful. Bistro was closed during weekdays so had to go out for food. Location excellent for exploring town

Stayed 2 nights in Feb 2022

4/10 Poor

Chris

24 Feb, 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

tired - awful bouncy slow lift - key card didn't work - no food available just given list of takeaways (which couldn't deliver to the room or staff deliver to room) just properly shabby. Bed and bathroom was ok.

Stayed 1 night in Feb 2022

8/10 Good

Maria

16 Feb, 2022

Liked: Cleanliness, staff & service, room comfort

Being refurbished, lovely new rooms.

This hotel is being reburbed so there is no resturant....I had a newly decorated room, which was lovely. Across from the train station so really convenient and easy to walk into the centre.

Stayed 1 night in Feb 2022

10/10 Excellent

Edward

23 Jan, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff were friendly, welcoming and helpful. The room clean, reasonable size, good view, had a functioning TV, wifi etc. Easy access from the rail station, good sound proofing.

Stayed 1 night in Jan 2022

6/10 Okay

D

21 Jan, 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Please update

Hotel is in need of updating beautiful traditional features but decor needs improving

Stayed 1 night in Jan 2022

8/10 Good

Ian

26 Dec, 2021

Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveller

12 Dec, 2021

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Staff are lovely and food is very good. Common areas very tired. Bathrooms are refreshed and wonderful.

Stayed 3 nights in Dec 2021

10/10 Excellent

Ian

23 Nov, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be booking again

I had a late arrival and an early start, so didn't see much of the Hotel. However I was very happy with my room and food, and all staff were excellent.

Stayed 1 night in Nov 2021

4/10 Poor

Margaret

26 Oct, 2021

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2021

4/10 Poor

KEVIN

24 Oct, 2021

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Twin room booked for one night at very short notice, advertised as last room of this type available. Hotel (with complimentary parking) was easy to find and reception staff were friendly and courteous. Room, en-suite shower room and linen/towels were clean, however the physical condition of the room was in poor repair. The surface mounting box for the power sockets behind the single bedside cabinet was broken, resulting in the socket plate being unattached to the box and the internal wiring open/accessible. The sockets were still operational. The light above the dressing table did not operate, as there was no pull-cord attached. The inner door handle on the room door was not secured, and slipped off the operating bar. The wall and ceiling paper in en-suite shower room was peeling off the walls and the cold water tap could not be shut off fully. The main power socket and door handle issues were reported to reception during check-out. On the plus side, the room and property were well heated and the included breakfast was good with both meat and vegetarian choices.

Stayed 1 night in Oct 2021

10/10 Excellent

Pauline

19 Oct, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2021

8/10 Good

Linda

15 Oct, 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Would recommend this hotel

Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

12 Oct, 2021

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

The hotel staff could not be faulted in any aspect of our stay. Our complaint was the condition of the bathroom. The shower screen had green mould all along the edges and the area around the taps was black mould. This could easily have been cleaned. We have stayed in this hotel on previous occasions but were disappointed with its condition this time.

Stayed 2 nights in Oct 2021

4/10 Poor

Howard

3 Oct, 2021

Stayed 1 night in Sep 2021

2/10 Terrible

Paul

2 Oct, 2021

Disliked: Cleanliness, property conditions & facilities, room comfort

Sleep in the car

Shocking, needs a refurbish or knocking down

Stayed 1 night in Sep 2021

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Best Western Station Hotel

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Comfort Room, 1 King Bed, Non Smoking

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Comfort Room, 1 Single Bed, Non Smoking

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Comfort Room, 2 Single Beds, Non Smoking

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Standard Room, 1 Double Bed, Non Smoking (Small Room)

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Standard Room, 2 Single Beds, Accessible, Non Smoking

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Standard Room, 1 King Bed, Non Smoking

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Executive Room, 1 King Bed, Non Smoking (Four Poster Bed)

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Executive Room, 1 King Bed, Non Smoking

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