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The Canvas Dubai - MGallery Hotel Collection

5.0 star property
Luxury Dubai hotel in Bur Dubai with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Canvas Dubai - MGallery Hotel Collection

Outdoor pool, open 8 AM to 7 PM, pool umbrellas, pool loungers
Reception
Rainfall showerhead, eco-friendly toiletries, hair dryer, slippers
Couples treatment room(s), aromatherapy, deep-tissue massages
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Gym
The price is S$166
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite with 1 King Size Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite with 1 King Size Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Rainfall showerhead
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (High Floor)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (High Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Rainfall showerhead
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Map
23, Kuwait Street, Port Rashid, Dubai, Dubai, 116656

What's nearby

  • Dubai Cruise Terminal - 14 min walk - 1.2 km
  • Dubai Museum - 3 min drive - 2.2 km
  • BurJuman Mall - 4 min drive - 3.0 km
  • Gold Souk - 5 min drive - 4.8 km
  • Dubai International Convention and Exhibition Centre - 6 min drive - 5.6 km

Getting around

  • Al Ghubaiba Station - 16 min walk
  • Dubai (DXB-Dubai Intl.) - 15 min drive

Restaurants

  • ‪Al Shorafa - ‬2 min walk
  • ‪مطعم جازيبو - ‬7 min walk
  • ‪Candle Light Restaurant - ‬6 min walk
  • ‪Rolla Residence Dubai - ‬5 min walk
  • ‪Indian Coffee House Dubai - ‬4 min walk

About this property

The Canvas Dubai - MGallery Hotel Collection

Luxury family-friendly hotel near Dubai Museum
Located close to BurJuman Mall and Gold Souk, The Canvas Dubai - MGallery Hotel Collection provides a terrace, an art gallery on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna or steam room, and indulge in aromatherapy, reflexology or a Swedish massage. At the two on-site restaurants, enjoy brunch, lunch, dinner, children's meals and Indian cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Continental breakfast (surcharge), an electric car charging station and express check-out
  • Free newspapers, multilingual staff and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 164 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as wet bars and laptop-friendly workspaces.
Extra amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries and baths or showers
  • HDTVs with cable channels
  • Separate sitting areas, free infant beds and daily housekeeping

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Malay, Russian, Thai, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: AED 80 for adults and AED 60 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alfonxo
  • Azalya Restaurant
  • Estrellas Skyline Lounge
  • Signature Sanjeev Kapoor

Things to do

  • Art gallery
  • Free children's club
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free children's club
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: AED 250
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: AED 450
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 157.5 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately AED 80 for adults and from AED 60 for children
  • Early check-in fee: AED 250 (subject to availability)
  • Late check-out fee: AED 450 (subject to availability)
  • Rollaway bed fee: AED 157.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 8 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility, while guests under 17 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision

Property is also known as

Dubai Melia
Canvas Hotel Dubai MGallery Sofitel
Melia Hotel Dubai
Canvas Hotel MGallery Sofitel
Canvas Dubai MGallery Sofitel
Canvas MGallery Sofitel
The Canvas Hotel Dubai MGallery
The Canvas Dubai - MGallery Hotel Collection Hotel
The Canvas Dubai - MGallery Hotel Collection Dubai
The Canvas Dubai - MGallery Hotel Collection Hotel Dubai

Frequently asked questions

Does The Canvas Dubai - MGallery Hotel Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 7 PM.

How much does it cost to stay at The Canvas Dubai - MGallery Hotel Collection?

As of 21 Dec,2024, prices found for a 1-night stay for 2 adults at The Canvas Dubai - MGallery Hotel Collection on 22 Dec,2024 start from S$165.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Canvas Dubai - MGallery Hotel Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Canvas Dubai - MGallery Hotel Collection?

Self-parking and valet parking are free at this property.

What time is check-in at The Canvas Dubai - MGallery Hotel Collection?

Check-in begins at 3:00 PM. Early check-in is available for a fee of AED 250 (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Canvas Dubai - MGallery Hotel Collection?

Checkout is at noon. Late checkout is available for AED 450 (subject to availability).

Where is The Canvas Dubai - MGallery Hotel Collection located?

This family-friendly Dubai hotel is located near the airport, within 2 mi (3 km) of Dubai Museum, BurJuman Mall and Dubai Creek. Gold Souk and La Mer North Beach are also within 3 mi (5 km). Al Ghubaiba Station is 16 minutes by foot and Sharaf DG Station is 16 minutes.

The Canvas Dubai - MGallery Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 442 out of 1003 reviews" "
Rating 8 - Good. 294 out of 1003 reviews" "
Rating 6 - Okay. 98 out of 1003 reviews" "
Rating 4 - Poor. 78 out of 1003 reviews" "
Rating 2 - Terrible. 91 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sheny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible horrible breakfast - same menu everyday except for Indian section which also did not taste good. Our bedroom toilet was also getting clogged & flooding out but no one came in time to fix it, lived in a dirty bathroom for 3 days. The room service also did not clean the rooms properly, just made the bed & changed towels - nothing else. Bad experience overall, definitely not worth paying the price of a 4 star
Stayed 7 nights in Dec 2024

2/10 Terrible

Kambiz, Evere Brussels

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not a five star ***** only 3*** Overall Aesthetics 1/10 Attention to detail 1/10 Amenities 1/10 Considerate and quality 1/10 Housekeeping 7/10 Members of the kitchen 5/10 Swimming pool --> disastrous 1/10 Life Guards: 9/10 Fitness 0/10 Managers 1/10 Personalised services 0/10 Room services 1/10 No consistency! Room quality 3/10 Dining experience 2/10 No quality of service Honorable gentleman Mr. Maher 🇪🇬 General manager 10/10 He was trained to carefully anticipate; attentive, courteous, intuitive and pleased to delight guests -- but He was the only one! He was absolutely alone in the system!!!!
Stayed 15 nights in Dec 2024

10/10 Excellent

Ar Rajalakshmi

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

John Federico

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Inconvenient, dirty and expensive.
Stayed 6 nights in Nov 2024

2/10 Terrible

John

Stayed 1 night in Oct 2024

10/10 Excellent

Nimesh

Stayed 5 nights in Sep 2024

8/10 Good

dyeshia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is beautiful.staff needs to do a better job with accommodating guest. The valet was amazing they helped with everything directions, luggage, calling taxi
Stayed 5 nights in Jul 2024

10/10 Excellent

Rafeek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff and helpful everything is perfect 👍
Stayed 7 nights in Aug 2024

10/10 Excellent

Vijay

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best accor hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Vijay, Miami

Stayed 1 night in Aug 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Jul 2024

10/10 Excellent

Achal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2024

8/10 Good

Gulilat

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Jul 2024

2/10 Terrible

Ogunnike

Disliked: Cleanliness, staff & service, property conditions & facilities
For those booking a junior suite please look elsewhere. We booked the jjnior suite for 11 days and was appalled by the condition on the room. The fixtures were rusted over in the bathroom and living room area. We had to look for a different room however all the junior suites were the same. They then offered us the exec suite which was better. The staff cooking the breakfast was unhygienic. He would touch the ingredients with his hand then touch his phone and put his hand back into the food. I was disgusted and sat in the most convenient seat that allowed me to see exactly what he was doing. I did address it with him but was met with a smile. The shower leaked into the toilet. The corridor on the 2nd floor had a leaking ceiling just by the lifts, where my huband would get splashed. The gym whilst it was minimal it was expected but the towels they had provided were all dirty. I would pull one dirty, 2nd dirty, third fourth and fift all dirty. There was a gentleman also working out with me and my husband and he was shocked at my dicovery. I have images to support everything i mentioned. They gave us a complementary honeymoon cake but it was stale and would have rathered not been given anything if it wasnt going to be edible. On one night i ordered room service. Scrambled eggs very well done with onions and mushrooms. Instead they gave me an omelette with bacon. This is an islamic country so they accidentally adding bacon to someones order is beyond me. Not one apology.
Stayed 10 nights in Jul 2024

2/10 Terrible

MANUEL SIMON

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Rafik

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was horrible the staff service and behavior was terrible reception doesn’t even know how to speak to there clients , smell in the room , dirty carpet , dirty corners, hospitality at its lowest , noise of party just under our room and staff tells us it finishes in 10 minutes every 30 minute when we call them about it , never coming back again even thought we gave it a chance 3 times each time was a bigger deception, Accor should even remove remove there name from there for how much it hurts the brand
Stayed 1 night in Jun 2024

8/10 Good

Kinga

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Hotel service of the bar and restaurants isn’t leveling up to 5 star hotel at all . The lobby service is very kind and helpful but the restaurant of the staff has a lot to learn about cleaning and customer service .
Stayed 4 nights in Jul 2024

2/10 Terrible

Rafik

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
the service was good but he housekeeping wasn't good enough , the fridge is of dirty not clean enough the quality of the facility wasn't feel like 5 star >>> quality is not good enough there is an disco room in B1 area , smells so bad ... the cigarette smells every there .. so my client have to change the room ...like the front desk is very good service , he change the room for us the next day so in overall this hotel cannot great in five star .... only 3.5
Stayed 3 nights in May 2024

10/10 Excellent

Dalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 6 nights in May 2024

10/10 Excellent

Paiman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very. Very clean and new.
Stayed 7 nights in May 2024

10/10 Excellent

Paiman

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative about this hotel is that roof top is not wheelchair accessible.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Palbinder

Stayed 1 night in Apr 2024

8/10 Good

Nigel Bell Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel good guess service & only 20 mins for both malls !
Stayed 6 nights in Mar 2024