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Shangri-La Dubai

5.0 star property
Luxury Dubai hotel in Trade Center with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Dubai

Poolside bar
Hypo-allergenic bedding, minibar, in-room safe, desk
Property amenity
Bar (on property)
Interior entrance
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
The price is S$373
includes taxes & fees
16 Dec - 17 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Burj View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, Burj View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Picture-Perfect Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Picture-Perfect Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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Parking included
9.4 out of 10, Exceptional, (1000)
The price is S$389
includes taxes & fees
15 Dec - 16 Dec
Taj Dubai
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About the area

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000

What's nearby

  • Dubai Aquarium & Underwater Zoo - 4 min drive - 3.3 km
  • Dubai Mall - 5 min drive - 3.7 km
  • Dubai World Trade Centre - 5 min drive - 4.8 km
  • Burj Khalifa - 6 min drive - 3.8 km
  • Dubai Fountain - 6 min drive - 3.8 km

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 19 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬5 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Zaatar W Zeit - ‬1 min walk

About this property

Shangri-La Dubai

Luxury family-friendly hotel near City Walk
Close to Dubai Aquarium & Underwater Zoo and Dubai Mall, Shangri-La Dubai provides an airport shuttle, a poolside bar and a terrace. Treat yourself to a facial, a massage or a body wrap at CHI, The Spa, the on-site spa. The on-site international cuisine buffet restaurant, Dunes Cafe, offers breakfast, lunch and dinner. Yoga classes and fitness classes are offered at the health club; other things to do include racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sunloungers
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge)
  • Babysitting (surcharge), tennis lessons on-site and a gift shop
  • Guest reviews say great things the helpful staff, first-rate property condition and location
Room features
All 302 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with deep-soaking baths and bidets
  • LED TVs with premium channels
  • Wardrobes/cupboards, LED light bulbs and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 150 for adults and AED 150 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Dunes Cafe
  • Hoi An
  • Shang Palace

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 150 for adults and from AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
Hotel Shangri-la Dubai
Shangri-la Dubai
Shangri-la Dubai Hotel
Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Frequently asked questions

Does Shangri-La Dubai have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Dubai?

As of 3 Dec,2024, prices found for a 1-night stay for 2 adults at Shangri-La Dubai on 16 Dec,2024 start from S$373.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Dubai?

Check-in start time: 2:00 PM; check-in end time: 5:30 AM.

What time is check-out at Shangri-La Dubai?

Checkout is at noon.

Does Shangri-La Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AED 350 per vehicle applies.

Where is Shangri-La Dubai located?

This family-friendly Dubai hotel is located in the business district, within 1 mi (2 km) of City Walk, Museum of the Future and Coca-Cola Arena. Dubai Mall and Burj Khalifa are also within 3 miles (5 km). Financial Centre Station is 8 minutes by foot and Emirates Towers Station is 18 minutes.

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 948 out of 1106 reviews" "
Rating 8 - Good. 106 out of 1106 reviews" "
Rating 6 - Okay. 32 out of 1106 reviews" "
Rating 4 - Poor. 9 out of 1106 reviews" "
Rating 2 - Terrible. 11 out of 1106 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Satpal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this property. Enjoyed our daily breakfast which had wide range of hot and cold buffet. Very courteous and friendly staff. Very comfortable beds and pillows. Spacious clean rooms with beautiful views. Close to shoping and dining. Shuttle to Dubai mall throughout the day. Highly recommend this property to everyone.
Stayed 4 nights in Nov 2024

6/10 Okay

Flamure

Travelled with family and small children
Liked: Cleanliness, amenities
Room was not ready until after 2pm. Paid an extra $300 for an “upgraded room” for them to only give us the same room. Eventually they remedied that situation & gave us a partial refund. After they apologized, sent us cake- macarons, flowers to our room.
Stayed 3 nights in Nov 2024

10/10 Excellent

Samuel Oluwaseun

Stayed 2 nights in Nov 2024

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Shangri-La Dubai for our 25th anniversary was fantastic! From the beautifully prepared suite, to the impeccable service throughout the hotel, everything was perfect. The Horizon Club was a highlight, and the cleaning staff kept our room spotless. Highly recommend this hotel for couples seeking a luxurious and memorable stay!
Stayed 8 nights in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing really compares, what great service, food staff and world class service.
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the most amazing time staying here. Apart from the elegance and class, the delicious food options and the absolutely stunning suite, it was teh friendliest of the staff that really takes this hotel to the next level. They are always super polite, respectful, they greet you, assist you, they go out of their way to help you. I would give this hotel 6 stars if I could.
Stayed 3 nights in Nov 2024

10/10 Excellent

Steven O, Saint Cloud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing Will return
Stayed 8 nights in Nov 2024

10/10 Excellent

Richard

Stayed 1 night in Nov 2024

10/10 Excellent

Amanpreet kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Zakariyya

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location, amazing service there’s even a mini mart 2 minutes walking distance. Ideal for a city break.
Stayed 3 nights in Nov 2024

10/10 Excellent

Rishi, Edmonton

Stayed 5 nights in Oct 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

10/10 Excellent

RAVISHANKAR

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 8 nights in Nov 2024

10/10 Excellent

MAGDI, NEW MILFORD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly, great location. Thank you Pritam from housekeeping for the flowers. We enjoyed our stay .
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Enid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was all good.
Stayed 3 nights in Nov 2024

4/10 Poor

Hussan

Travelled with partner
Liked: Amenities
We stayed at the top floor and they didn’t tell us there was a night club on the top floor. All we heard was base and vibration until the early hours in the morning. So next time please get them to move you down a few levels.
Stayed 5 nights in Nov 2024

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Burj view, breakfast buffet- this two options were amazing. Hallways smells old or smoking. For 5 star hotel would expect to be no smell, or fresh smell. Or again hallways need carpet to be removed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edward

Stayed 6 nights in Oct 2024

10/10 Excellent

Naila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and food. One of our best stay
Stayed 4 nights in Nov 2024

10/10 Excellent

Su Ying

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, very helpful in helping us to book various activities. Buffet was amazing. Overall beautiful
Stayed 4 nights in Nov 2024

10/10 Excellent

Vanetta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, friendly and very helpful staff. The views from the 42nd floor at night were breathtaking. Would definitely stay there again.
Stayed 4 nights in Nov 2024

10/10 Excellent

aleksandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at the Shangri’la is amazing. The staff gave us great service, from check in to check out, it was all great. The housekeeping staff really do go the extra mile, we found that the room was very clean, stocked, and if anything was needed even in the late hours- everybody is willing to help. A special thank you also to the wonderful doormen, who were always so kind and willing to help with luggage and taxi services. The room itself was great, we had a sea view room located on the 38th floor. The views were fabulous and it was very spacious. The room had plenty of storage and the housekeeping kept everything stocked throughout, even went the extra mile and popped in one evening to offer us some complimentary roses. The pillow menu is a great touch. Everybody is willing to help with anything regarding the room even in the late hours. The pool itself was great with a wonderful view of the Burj Khalifa. The towels and sun beds are comfortable. The staff was very attentive and very cheerful. Sunday was quite busy with a short wait for a sunbed, but the rest of the stay was quiet and it was quick to get a sunbed even at 12pm. The gym area is clean, stocked with towels, infused water and fruit. Not particularly busy so we didn’t struggle to use any of it. Thank you for making our stay special.
Stayed 6 nights in Nov 2024

10/10 Excellent

megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shangri-La was spectacular! We had the Horizon package and could not have asked for more. Wonderful staff, who could not do any more for you. Food was brilliant and great choices for vegetarians! Walkable to the metro, eateries and cafes locally and taxis readily available outside the hotel. We will be back!
Stayed 6 nights in Oct 2024

10/10 Excellent

JAI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its best. Staff goes above and beyond to make your stay memorable.
Stayed 5 nights in Oct 2024