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FIVE Palm Jumeirah Dubai

5.0 star property
Luxury resort on the beach, with 6 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for FIVE Palm Jumeirah Dubai

6 outdoor pools, pool loungers
Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Living area
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • On private beach
    On private beach
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Spa
    Spa
The price is S$513
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for 4 BED | Penthouse Duplex w/Pool

Terrace/patio

4 BED | Penthouse Duplex w/Pool

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Dining table
  • 1200 sq m
  • Sea view
  • Sleeps 10
  • 2 King Beds and 2 Queen Beds

View all photos for 2 BED | Serviced Apartment

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 BED | Serviced Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
  • 134 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Luxe Sea View | Double Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxe Sea View | Double Queen

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior | Twin Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior | Twin Beds

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite | Sea View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite | Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxe Sea View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Luxe Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for 4 BED | XL Terrace Pool Suite, Including New Year Gala Dinner & Party

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

4 BED | XL Terrace Pool Suite, Including New Year Gala Dinner & Party

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 544 sq m
  • Sea view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for 4 BED | Duplex w/Pool

In-room dining

4 BED | Duplex w/Pool

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 250 sq m
  • Resort view
  • Sleeps 8
  • 4 King Beds

View all photos for Luxe 2 Bedroom Suite

Living area

Luxe 2 Bedroom Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 163 sq m
  • Sea view
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for 4 BED | Duplex w/Pool, Including New Year Gala Dinner & Party

In-room dining

4 BED | Duplex w/Pool, Including New Year Gala Dinner & Party

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 249 sq m
  • Resort view
  • Sleeps 8
  • 4 King Beds

View all photos for Luxe 1 Bedroom Suite

View from room

Luxe 1 Bedroom Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 98 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxe 1 Bedroom Suite, Including New Year Gala Dinner & Party

View from room

Luxe 1 Bedroom Suite, Including New Year Gala Dinner & Party

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
  • 79 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite | Sea View, Including New Year Gala Dinner & Party

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite | Sea View, Including New Year Gala Dinner & Party

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 53 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior | Double Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior | Double Queen

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 49.6 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Sea View, Including New Year Gala Dinner & Party

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Sea View, Including New Year Gala Dinner & Party

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Sea View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 48 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Including New Year Gala Dinner & Party

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room Including New Year Gala Dinner & Party

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 BED | Serviced Apartment

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

1 BED | Serviced Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
  • 129 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxe Sea View, Including New Year Gala Dinner & Party

View from room

Luxe Sea View, Including New Year Gala Dinner & Party

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for 3 BED | XL Terrace Pool Suite

View from room

3 BED | XL Terrace Pool Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 451 sq m
  • Sea view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for 4 BED | XL Terrace Pool Suite

Terrace/patio

4 BED | XL Terrace Pool Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 495 sq m
  • Sea view
  • Sleeps 9
  • 1 King Bed and 3 Queen Beds

View all photos for 3 BED | XL Terrace Pool Suite, Including New Year Gala Dinner & Party

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

3 BED | XL Terrace Pool Suite, Including New Year Gala Dinner & Party

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Free cots/infant beds
Kitchen
  • 452 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for 3 BED | Serviced Apartment, Including New Year Gala Dinner & Party

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

3 BED | Serviced Apartment, Including New Year Gala Dinner & Party

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 450 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for 2 BED | Serviced Apartment, Including New Year Gala Dinner & Party

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

2 BED | Serviced Apartment, Including New Year Gala Dinner & Party

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
  • 133 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite

55-inch LED TV with satellite channels, TV

Junior Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 3 BED | Serviced Apartment

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

3 BED | Serviced Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 215 sq m
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite Including New Year Gala Dinner & Party

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Junior Suite Including New Year Gala Dinner & Party

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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FIVE LUXE

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9.0 out of 10, Wonderful, (104)
The price is S$472
includes taxes & fees
24 Nov - 25 Nov
FIVE LUXE
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About the area

Map
No. 1 The Palm, Palm Jumeirah, Dubai

What's nearby

  • Nakheel Mall - 17 min walk - 1.4 km
  • Aquaventure - 8 min drive - 6.6 km
  • Skydive Dubai - 10 min drive - 8.0 km
  • Marina Beach - 11 min drive - 8.1 km
  • Emirates Golf Club - 12 min drive - 9.9 km

Getting around

  • Al Ittihad Park Station - 11 min walk
  • Dubai (DXB-Dubai Intl.) - 33 min drive

Restaurants

  • ‪The Penthouse at Five Palm Jumeirah Dubai - ‬1 min walk
  • ‪The Penthouse - ‬1 min walk
  • ‪Beach by FIVE - ‬4 min walk
  • ‪Elevate Business Solutions - ‬1 min walk
  • ‪The Delisserie - ‬1 min walk

About this property

FIVE Palm Jumeirah Dubai

Luxury family-friendly resort near Nakheel Mall
Located close to Skydive Dubai and Emirates Golf Club, FIVE Palm Jumeirah Dubai provides 2 poolside bars, a rooftop terrace and 3 coffee shops/cafes. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body treatment, a facial or a body scrub. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Chinese cuisine. Fitness classes and yoga classes are offered at the 24-hour gym; FIVE Palm Jumeirah Dubai also has a garden, a playground and a hair salon. In addition to dry cleaning/laundry services and 6 bars, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 6 outdoor pools and a children's pool, with sunloungers
  • Free self-parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge) and an electric car charging station
  • Babysitting (surcharge), a porter/bellboy and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 470 rooms include comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Designer toiletries, deep-soaking baths and bidets
  • 55-inch LED TVs with premium channels
  • Wardrobes/cupboards, balconies and free infant beds

Languages

Afrikaans, Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: AED 124 for adults and AED 65 for children
  • 2 poolside bars
  • 3 coffee shops/cafes
  • 3 restaurants
  • 6 bars/lounges

Restaurants on site

  • BLVD on ONE
  • Cinque
  • Maiden Shanghai
  • The Delisserie
  • The Spa Café

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9,688 square feet of conference space

Outdoors

  • Garden
  • On a private beach
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 16 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 200.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per night
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AED 124 for adults and from AED 65 for children
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
No pets and no service animals are allowed at this property

Property is also known as

FIVE Palm Jumeirah Dubai Resort
FIVE Resort
Viceroy Palm Jumeirah Dubai
FIVE Palm Jumeirah Dubai Dubai
FIVE Palm Jumeirah Dubai Resort
FIVE Palm Jumeirah Dubai Resort Dubai

Frequently asked questions

Does FIVE Palm Jumeirah Dubai have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at FIVE Palm Jumeirah Dubai?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at FIVE Palm Jumeirah Dubai on 24 Nov,2024 start from S$512.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is FIVE Palm Jumeirah Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at FIVE Palm Jumeirah Dubai?

Self-parking and valet parking are free at this property.

What time is check-in at FIVE Palm Jumeirah Dubai?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at FIVE Palm Jumeirah Dubai?

Checkout is at noon.

Does FIVE Palm Jumeirah Dubai provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is FIVE Palm Jumeirah Dubai located?

This Palm Jumeirah resort is on the beach, 0.9 mi (1.4 km) from Nakheel Mall, and within 6 mi (10 km) of Aquaventure and Skydive Dubai. Emirates Golf Club and Dubai Mall are also within 16 mi (25 km). Al Ittihad Park Station is 11 minutes by foot and Palm Gateway Station is 12 minutes.

FIVE Palm Jumeirah Dubai Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 563 out of 1001 reviews" "
Rating 8 - Good. 187 out of 1001 reviews" "
Rating 6 - Okay. 96 out of 1001 reviews" "
Rating 4 - Poor. 63 out of 1001 reviews" "
Rating 2 - Terrible. 92 out of 1001 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Marie, Ocean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Aug 2024

8/10 Good

Raaed

Stayed 1 night in Oct 2024

6/10 Okay

Danilo

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Too noisy and no like dubai
Stayed 4 nights in Oct 2024

10/10 Excellent

YANKYEL

Stayed 1 night in Oct 2024

10/10 Excellent

Faraj

Stayed 2 nights in Oct 2024

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful hotel, i love staying here, always very clean
Stayed 4 nights in Oct 2024

10/10 Excellent

DANIEL

Stayed 5 nights in Oct 2024

2/10 Terrible

Abdulrahman

Disliked: Cleanliness, staff & service, property conditions & facilities
Hv
Stayed 2 nights in Oct 2024

4/10 Poor

Simran Singh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Hotel visitors need to be regulated.
Stayed 5 nights in Oct 2024

10/10 Excellent

murtada

Stayed 7 nights in Sep 2024

10/10 Excellent

Faraj

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is ok
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua Ladarius

Stayed 4 nights in Sep 2024

10/10 Excellent

Milan

Stayed 1 night in Sep 2024

10/10 Excellent

Husein

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Stay – Highly Recommend! I recently stayed at this amazing five-star hotel, and I can’t express how wonderful the experience was. From the moment I arrived, the service was exceptional. A special shout-out to Aynoor, the front desk manager, who was incredibly helpful and friendly throughout my stay. She truly went above and beyond to make sure everything was perfect for me. The hotel itself is stunning – the food was delicious, the pool and beach areas were beautiful, and the lounge was the perfect place to relax and enjoy the atmosphere. Whether you’re looking for a relaxing getaway or a place to party, this hotel has it all. I would definitely come back and highly recommend it to anyone looking for a luxurious and memorable stay! Thank you again for an unforgettable experience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience couldn’t ask for more
Stayed 6 nights in Oct 2024

2/10 Terrible

David

Stayed 4 nights in Sep 2024

8/10 Good

Julian Girard

Liked: Staff & service, property conditions & facilities
Great hotel for partying but many of the guest are very rude.
Stayed 4 nights in Sep 2024

8/10 Good

Linda Louise, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An almost perfect hotel stay in terms of grandeur, space, clean, convenience & lively. All facilities (spa, gym, rooms, penthouse) were great & most staff were fantastic, helpful & friendly. But the Black female host at the FIVE beach restaurant & some of the security were unfriendly & bullish about not letting guests walk through the "dance party" to get to the private beach when the main alleyway was blocked. They made me feel like an intruder when they should have checked the room key for ID or provided a different access from hotel to the beach. Also there is no large swimming pool only spa pools where the IG guests pose for photos. One pool was closed.I won't be put off & will go back & hope for better because the majority of staff were the best I ever met,they deserve the highest praise but they were just let down by a few.
Stayed 6 nights in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 6 nights in Sep 2024

10/10 Excellent

Lisa Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Mekdem, West Friendship

Stayed 1 night in Aug 2024

10/10 Excellent

Ahmed

Stayed 10 nights in Aug 2024

2/10 Terrible

Basma

Disliked: Cleanliness, staff & service
The customer service is really bad and the stuff is rude and the pool is dirty
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024