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Dukes The Palm, a Royal Hideaway Hotel

5.0 star property
Luxury hotel on the beach, with outdoor pool

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dukes The Palm, a Royal Hideaway Hotel

Lobby
Private beach, sun-loungers, beach umbrellas, beach towels
Exterior
1 bedroom, premium bedding, pillow-top beds, in-room safe
Exterior
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
The price is S$414
includes taxes & fees
22 Jan - 23 Jan

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LED TV
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Grand Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LED TV
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom (2A2C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 56 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LED TV
  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LED TV
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Studio

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Dishwasher
LED TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom (2A1C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 70 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow-top bed
Separate bedroom
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom (2A1C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 56 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Studio (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Studio (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Studio (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio (2A1C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Grand Studio (2A1C)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 49 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Apartment, 1 Bedroom (2A2C)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Apartment, 1 Bedroom (2A2C)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
LED TV
  • 70 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
Palm Jumeirah, Dubai, 120015

What's nearby

  • AURA SKYPOOL Dubai - 14 min walk
  • The View at The Palm - 15 min walk
  • Dubai Marina Mall - 6 min drive
  • Aquaventure - 8 min drive
  • Marina Beach - 9 min drive

Getting around

  • Nakheel Mall Station - 9 min walk
  • Dubai (DXB-Dubai Intl.) - 25 min drive

Restaurants

  • ‪SĀN Beach - ‬17 min walk
  • ‪Cou Cou Rooftop - ‬17 min walk
  • ‪St. Regis Gardens - ‬14 min walk
  • ‪Depachika Food Hall - ‬3 min walk
  • ‪Joe & The Juice - ‬18 min walk

About this property

Dukes The Palm, a Royal Hideaway Hotel

Luxury family-friendly hotel near Dubai Marina Mall
Located close to Emirates Golf Club and The Beach Mall, Dukes The Palm, a Royal Hideaway Hotel provides a free breakfast buffet, a marina and a poolside bar. This hotel is a great place to bask in the sun with a private beach and sunloungers. Treat yourself to a facial, a manicure/pedicure or a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Limo/town car service, babysitting (surcharge) and tour/ticket information
  • A gift shop, a front desk safe and meeting rooms
  • Guest reviews say great things the breakfast, beach locale and pool
Room features
All 506 rooms offer comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with showers and bidets
  • 55-inch LED TVs with satellite channels
  • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Afrikaans, Arabic, Azerbaijani, Belarusian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Turkish, Ukranian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • DUKES Bar
  • Great British Restaurant
  • Khyber
  • West 14

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • Marina
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • High-pile carpet in room
  • No lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 150.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

DUKES Dubai Hotel Palm Jumeirah
DUKES Hotel
DUKES Dubai Palm Jumeirah
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel Dubai
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes Palm Royal Hideaway Hotel Dubai
Dukes Palm Royal Hideaway Hotel
Dukes Palm Royal Hideaway Dubai
Dukes Palm Royal Hideaway
Hotel Dukes The Palm, a Royal Hideaway Hotel Dubai
Dubai Dukes The Palm, a Royal Hideaway Hotel Hotel
Hotel Dukes The Palm, a Royal Hideaway Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm a Royal Hideaway Hotel
DUKES Dubai Hotel Palm Jumeirah
Dukes Dubai
Dukes Palm Royal Hideaway
Dukes The Palm, a Royal Hideaway Hotel Hotel
Dukes The Palm, a Royal Hideaway Hotel Dubai
Dukes The Palm, a Royal Hideaway Hotel Hotel Dubai

Frequently asked questions

Does Dukes The Palm, a Royal Hideaway Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Dukes The Palm, a Royal Hideaway Hotel?

As of 21 Jan,2025, prices found for a 1-night stay for 2 adults at Dukes The Palm, a Royal Hideaway Hotel on 22 Jan,2025 start from S$414.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dukes The Palm, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dukes The Palm, a Royal Hideaway Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Dukes The Palm, a Royal Hideaway Hotel?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Dukes The Palm, a Royal Hideaway Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Dukes The Palm, a Royal Hideaway Hotel located?

Located in Palm Jumeirah, this beachfront hotel is in a regional park and within 6 mi (10 km) of Dubai Marina Mall, Jebel Ali Race Course and The Beach Mall. Emirates Golf Club is 5.6 mi (9 km) away. Nakheel Mall Station is 9 minutes by foot and Al Ittihad Park Station is 11 minutes.

Dukes The Palm, a Royal Hideaway Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 646 out of 1015 reviews" "
Rating 8 - Good. 208 out of 1015 reviews" "
Rating 6 - Okay. 77 out of 1015 reviews" "
Rating 4 - Poor. 39 out of 1015 reviews" "
Rating 2 - Terrible. 45 out of 1015 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Beverley Jane Edwards

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Jan 2025

6/10 Okay

liam

Liked: Cleanliness, staff & service
First of all I’m not one to write a poor review easily. It’s a nice property but not 5* in my eyes. Lazy river pool was closed, breakfast was very average. Room was basic too, shower leaked. Now on the other hand the staff were incredible, location is great and the views from the gym are amazing.
Stayed 6 nights in Jan 2025

8/10 Good

Barbara, Wallington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the hotel And that everyone that work there was very nice and helpful
Stayed 8 nights in Jan 2025

8/10 Good

Nathalie, Grayshott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it’s a lovely hotel with great facilities. Beautiful indoor pool with gorgeous views and an adequate gym. We only used the breakfast buffet which was fine so I cannot comment on the other food and beverage facilities. The rooms were spacious, modern and very comfortable. The hotel is directly opposite Nakheel mall which is great for food shopping at Waitrose, cafes and the odd bit of shopping if you have forgotten anything. The hotel is at the end of West Beach on the Palm, which is perfect for walking and choices of places to eat and drink. The views from the pool and private beach are really nice across Dubai.
Stayed 3 nights in Jan 2025

2/10 Terrible

SURJ

Disliked: Staff & service
0x
Stayed 2 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Nice pool and beach area. Walked down the beaches to the left and was happy with our choice of the Dukes. Other hotels all seemed to be competing in who can play the loudest music over the top of each other! This made us appreciate Dukes private and quiet beach front more. Good breakfast at the hotel and nice lunches from ULA. Room was basic, but it has everything you need. Would come back.
Stayed 4 nights in Jan 2025

4/10 Poor

Vivek

Travelled with family and small children
Liked: Staff & service
Restaurant is poor. Long queues and food tbh is not good. Not compared to other places. Service was generally good and cant fault the staff but not great place.Outdoor pool is cold although looks nice, its not heated. Lazy river was closed for months and was not communicated beforehand. Location is good overall, convenient.
Stayed 4 nights in Jan 2025

2/10 Terrible

Rabia

Stayed 7 nights in Dec 2024

4/10 Poor

Maxie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
None of the VIP acess perks offered were granted!
Stayed 7 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cool place
Stayed 2 nights in Dec 2024

8/10 Good

Margaret Ann

Liked: Cleanliness, staff & service
Hotel is looking dated in some areas. Childrens pool was closed for the duration of the stay, with the adult pool too deep for children under 12. Friendly staff and a good budget hotel
Stayed 6 nights in Dec 2024

8/10 Good

Warren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position on the palm and great beach. Staff are excellent and very helpful. Food not quite what it was in years previously, limited vegetarian selection but still very good indeed.
Stayed 9 nights in Dec 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just got back from a fantastic stay here , would highly recommend and would return here. Staff are lovely, very attentive. Hotel and facilities excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, with everything you need. Housekeeping were fab and the breakfast was amazing. Loved the music round the pool too.
Stayed 6 nights in Dec 2024

10/10 Excellent

MR ABDULLAH

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
A great place to stay with amazing staff everywhere. The food was brilliant and there were lots to do for the whole family. The rooms were nicely sized and cleaned regularly to a high standard. Taxis regularly pick you up from outside the hotel with many of the famous sites around 20/30 minutes drive away. The pool was also amazing with spectacular views and the hotel have their own private beach too. Massage services are also located within the hotel and were great. Thank you!
Stayed 7 nights in Dec 2024

2/10 Terrible

qiong

Stayed 6 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly helpful staff, good food choices at breakfast. Choice of restaurants on site for dinner, overall a great place to stay.
Stayed 8 nights in Dec 2024

8/10 Good

Ali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with amazing staff. Hotel could do with some minor touch ups.
Stayed 5 nights in Dec 2024

10/10 Excellent

Kymaramecie Alcee

Stayed 6 nights in Nov 2024

10/10 Excellent

VenkataRavi

Stayed 2 nights in Dec 2024

10/10 Excellent

Liliana

Stayed 5 nights in Nov 2024

10/10 Excellent

Minu

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay here as it’s in close proximity to everything and my hotel was like the size of an apartment , it was better than I had imagined before getting here. The breakfast was huge and the staff was nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

isha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diversity of client, old young black white makes you feel comfortable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Tsungie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was just top notch 👌. I cannot even begin to explain it. From checking in, getting a massive room upgrade, special gifts being sent to our room everyday, it was the very best experience ever. The great experience team were just on point. Special mention to Melody who welcomed us and checked us in. She was very lovely and made us feel very welcome. The welcome team are always ready to open car doors for you and help you with your luggage even when you are just coming back from some shopping. Breakfast had a wide range of options and came free with the room. The hotel has private access to the beach, an infinity pool and a beach club which was very relaxing. The atmosphere was really great and will definitely come back again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael Francis

Stayed 6 nights in Nov 2024