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Sterling Inn

2.5 star property
Hotel connected to the convention centre in Sterling Heights with free parking

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November 2024

Photo gallery for Sterling Inn

Exterior
Lobby
Breakfast area
Room
Room

Reviews

5.2 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
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Room options

View all photos for Standard Double Room

Room

Standard Double Room

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room

Room

Standard Double Room

Highlights

Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Map
34911 Van Dyke Ave, Sterling Heights, MI, 48312

Getting around

  • Troy Transit Center - 21 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 47 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Taco Bell - ‬15 min walk
  • ‪Culver's - ‬18 min walk
  • ‪Panera Bread - ‬20 min walk

About this property

Sterling Inn

Hotel near Lakeside Mall
Consider a stay at Sterling Inn and take advantage of free on-the-go breakfast, a terrace and a garden. The on-site American cuisine restaurant, Loon River Cafe, features brunch. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • Free self-parking
  • Breakfast (surcharge), ATM/banking services and meeting rooms
  • Wedding services, laundry services and a banquet hall
Room features
All 189 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and shower/bath combinations
  • 42-inch HDTVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Loon River Cafe

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference centre (26,780 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Restaurant
  • Fitness facility
The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Restaurant
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are available for USD 10.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per night
  • Facilities fee: USD 25.00 per person, per day and includes use of: water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Inn
Best Western Sterling
Best Western Sterling Inn
Sterling Best Western
Sterling Inn
Sterling Inn Best Western
Wyndham Garden Sterling Heights Hotel
Wyndham Garden Sterling Heights
Sterling Heights
Sterling Inn Hotel
Sterling Inn Sterling Heights
Wyndham Garden Sterling Heights
Sterling Inn Hotel Sterling Heights

Frequently asked questions

Is Sterling Inn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sterling Inn?

Self-parking is free at this property.

What time is check-in at Sterling Inn?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sterling Inn?

Checkout is at 11 AM. Late checkout is available for USD 25.00 (subject to availability).

Where is Sterling Inn located?

Situated in Sterling Heights, this hotel is within 12 mi (20 km) of Lakeside Mall, Somerset Collection and Metro Beach. Detroit Zoo and Royal Oak Music Theatre are also within 12 mi (20 km).

Sterling Inn Reviews

Reviews

5.2
Rating 10 - Excellent. 28 out of 229 reviews" "
Rating 8 - Good. 37 out of 229 reviews" "
Rating 6 - Okay. 45 out of 229 reviews" "
Rating 4 - Poor. 61 out of 229 reviews" "
Rating 2 - Terrible. 58 out of 229 reviews" "

6.0/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Queldon

Stayed 1 night in Jul 2020

4/10 Poor

Samantha

Stayed 2 nights in Jul 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Bridget

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Clean room, convient area. Just security could have been a little better. Lots of random people hanging by the entrances
Stayed 3 nights in Jul 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

4/10 Poor

Jhane

Liked: Staff & service
Stayed 1 night in Jun 2020

2/10 Terrible

Carrie

Stayed 4 nights in May 2020

8/10 Good

Jenna

Stayed 4 nights in May 2020

4/10 Poor

Al

Business traveller
Disliked: Cleanliness, property conditions & facilities
The Hotel looked abandoned, with broken doors to the rooms, less then acceptable cleanliness in the halls and in general disarray.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Feb 2020

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant.
Stayed 4 nights in Mar 2020

4/10 Poor

Larry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
I stay in a lot of hotels, from cheap airport motels to luxury hotels. With that said, the bed in my room was one of the best beds I've slept on in a hotel. I was definitely surprised. The hotel itself is somewhat rundown but it looks like they're doing some renovations so I guess it's excusable. What isn't excusable, however, is that none of the 3 dryers in the laundry room work. And, unfortunately, I did not check to see if they worked before putting my clothes in the washer. I had to spread my laundry out all over my room and blast the heater all night to dry them. What's worse is, I got the quarters from the reception desk and they didn't tell me the dryers did not work.
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Would not book again
The hotel had only one working elevator. The door to our hotel room was rusted over and stuck so it required pushing our shoulder against it for it to open. Shower drain was broken and laying on an angle. Service was strange.
Stayed 1 night in Mar 2020

6/10 Okay

John

Business traveller
Disliked: Cleanliness, property conditions & facilities
It just keeps getting progressively more run down
I have stayed here probably about 15 times over the past two years, and every time I stay here it gets dirtier. This time around the boiler did not work for half the hotel, and the only rooms available were at the far end. When walking down the hallway they clearly never vacuum. Garbage and particles if you know what all over the floor, stains, small pieces of garbage, litter the entire hallways. The doors for all of the rooms have disgusting paint jobs and generally just look rundown. It’s like they have this nice property, but half ass everything. The Wallpaper in hallways and in the rooms selves it’s coming off the walls. The first 5 to 10 times I stayed here I told him they should vacuum the hallways and elevators, but no one seems to care. That’s why the ratings for this property just keep going down. The only saving grace for this hotel is the bar restaurant, but even there there was bones in the fish. I think this is probably the last time I try to get this property a shot.
Stayed 1 night in Feb 2020

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place just sucks they closed the water park
Stayed 2 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020

4/10 Poor

Joe, San Diego

Business traveller
Disliked: Amenities, property conditions & facilities
It was a mess... lots of construction... a strange meandering layout, a poorly run restaraunt.
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
its a water park..i called before booking.said passes for water park come with room..when i got there they charged us for water park..water was cold...guess they getting rid of it
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Shontelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Aasha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

William

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't stay here until it's repaired.
I've stayed here before when it was Best western and it was a nice hoted. The room was larger, and worn. Pool was only open on weekends, i saw one employee when we checked in, this is a large hotel and there was only thre cars in parking lot. In the bathroom it looked like there was black mold see pictures below. I feel like we were ripped off. Wyndham is a name I usually trust, i may have to reconsider that.Fire alarm system doesn't work either.
Stayed 1 night in Dec 2019