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"Great hotel in a very central location. Staff are super friendly.and helpful. Rooms are large and very comfortable"

"Excellent hotel. Friendly staff at check-in, very clean big room, would happily stay again. "

"I was greeted by one of lady fron FO team upon my arrival, I left my luggage as I have a meeting to attend. Shirley was assisting me with my check-in, it was quick and professional. The room is clean, spacious, the view are amazing, thanks to the housekeeping team and Nina(maid preparing my room). The breakfast team is very polite, the breakfast is fine to me. I enjoy my stay, Definitely will come back. Thank you! Merci! "

"Really nice staff were AMAZING a great place to take partner, loved ones for a celebration "

"Very close to the city centre, especially New Street. I left my hotel and was on my platform within 5 minutes. If you’re simply looking for basic, functional room, this represent good value. Much better than anything else for this price. "

"Everything was good, but I was cold in the night & would have liked to have had a blanket in the room, or a thicker duvet + firmer pillows "

"All good. Out room was ready so we got in early. Friendly, helpful staff"

"New looking hotel, near university and Thinktank science museum. No hotel parking but multi storey car park nearby"

"If you want to be right in the centre this is the place to be. Unfortunately a lots of building work going on next door but in the evening this had no affect on the hotel and generally a quiet place to sleep if you are a few floors up. Hotel staff very helpful."

"It was very large and new. I wish the rooms came with instructions on how to use the touch pad and electricity etc and more water available or water fountains but it was a lovely place and room and everyone was very nice "

"Parking extremely expensive onsite However the hotel itself is really nice, evening food was good and breakfast was excellent "

"Great facilities, good service, nice clean comfortable rooms! Would stay again! "

"Close to the airport "

"First class customer service. I stayed here for 5 nights recently having expected to only be at the hotel for two. My partner had an operation at the Royal Orthopedic Hospital and ended up staying in longer than we thought. The hotel could not have been more accommodating or kind. I ended up checking out on 3 occasions only to have to check back in again because my partner wasn't coming home. The hotel took great care of me; gave me my old room back where they could: and a few little extras...