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Good experience

Awesome staff! Great location to theatre district and Times Square. Great value!

Thank you very reliable and nice hotel

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Property has amazing cafe attached. Gym was great. Walking distance to any broadway play.

Great location. Easy access to several subway lines. Elevator access was slow. Being on 5th floor made the taking the stairs easy. Utilized the coin operated laundry machines.

The staff was so helpful this visit. The hotel is clean and beautiful. The only problem is the parking.

We arrived at hotel at 11:45 p.m., did not actually get the keys to our room until 1:30 a.m. Due to a computer glitch, the hotel was overbooked. The woman at the front desk was under a lot of pressure from irate reservation-holders, but valiantly tried to find rooms for everyone. Those booked for more than one day had to go to other hotels, which the New Yorker management found and paid for. Because our reservation was only for one night, we lucked out and got the last available room. It was also the best room in the hotel, a suite with a private balcony on the 38th floor — maybe they were saving that room in case a celebrity showed up at the last-minute. Our accommodations were fantastic, and they gave us complimentary breakfast and let us check out late (3 p.m.) so we could get some sleep. Clearly they felt bad about the chaos at check-in, but they more than made up for it.

Excellent