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"We had a really good stay and the hotel was excellent. Lovely comfortable and warm room. Very good breakfast and pleasant and helpful staff."

"Very nice friendly staff on Reception, Sahil and Mir. The hotel served its3purpose for5 hours to sleep"

"Excellent place to stay, comfortable and clean, Staff are very good and assist when needed,food is good , bed is comfy, highly recommend "

"We are regular visitors to North East England and this was a great place to stay with our dachshund Henry who was made most welcome."

"This is a repeat visit. Staff are all geordies profess to be kind helpful and funny. Just love the area. We drove 315 miles to get here and worth it. On a negative note dont do their Sunday lunch its awful. Go and have fish and chips at Colemans "

"Really enjoyed my stay, even though it was just for the night! Very friendly staff and reasonably priced drinks, comfy bed, good sized room, shower etc worked great. No problems or anything negative to say, would 100% stay again and great value for money! "

"The hotel was very clean and comfortable "

"The hotel is in an isolated place but there is a sister pub/hotel nearby and many buses into town. The Metrocentre is nearby (a disappointment) and the Rowers has funky old fashioned ship-related decor with wooden panels and antiquated-style bathroom furnishings. The only drawback are the doors to each room which need to be pulled hard to close."

"Lovely building and grounds. Staff very pleasant and helpful. Food excellent with good choices. Unfortunately Willow room had no window and the bathroom was in need of some tlc and a new shower."

"Nice, big family room, the only drawback is the constant banging of what must be the toilet doors below the room. Maybe some sort of padding on the door frame would be a help. Also, the bathroom windows could be better cleaned. That all said, we would stay there again. "

"Property was good. Room clean, comfy bed only issue was the indians next door smelt very strong and our window didnt close - room 2. Other then that ideal for a night stay "

"simple place very handy to metro and bus services. ten mins in to centre of Newcastle via metro "

"Absolutely disgusting, didn’t even get into building. Surrounded by trash, filth"