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"Toilet Malfunctions – The toilets in the room were not functioning properly. They were not flushing or refilling, causing significant inconvenience. No Room Change Offered – Despite reporting the issue, the hotel did not offer an alternative room or any assistance to resolve the matter. Language Barrier – None of the staff members were able to communicate in English, making it very difficult to get help or explanations. No Buffet Service – The hotel failed to open the buffet as expected, with no prior notice or explanation. Disturbance at Night – There were multiple incidents of people knocking on our door in the middle of the night, which was alarming and unacceptable. Poor Service – Overall, the service provided by the staff was unprofessional and unhelpful. Random Door Knocking – We felt unsafe due to unexplained and random knocking on our door throughout the night."

"Awesome experience! Family friendly! Great staff."

"There was an infinity swimming pool overlooking, the wilderness, it was stunning and unforgettable. The hotel was to a high standard overall. Would return. "

"A beautiful setting directly on Tissa lake. The lobby opens out straight onto the garden and pool. Our room had opening sliding doors allowing an unhindered views of the lake. Hundreds of birds coming and going and there is an amazing twilight sight as the fruit bats leave the island for the night. Nice local area and an easy walk along the lakeside into town for the night. Food and service was great."

"Very nice place for hair relaxing and enjoying the resort with a few birds, monkeys, squirrels and butterflies. Loved the place. Thanks to the manager Yomal for looking after me. I will come back again. 😊"

"Had a great stay... only down side being we were only there for 2 nights Lovely hotel, with very friendly staff. Rooms great and well appointed.Great setting and relaxing after or before safari. Only bit of advice is dont go too late for breakfast or buffet evening meal, as its all been hoovered up. Would recommend and if we find ourself in same area again, will re book. "

"The staff were some of the best people we have ever met. They made the entire place feel like home and treated us like family."

"The service is impeccable, from arrival, to drinks at the beach to breakfast. The property appears to be relatively new, the rooms are spacious and so are the bathrooms. "

"We stay group 18 person have 8 rooms. Everything is good.Is like 4 star hotel. Good food nice breakfast no complaints Definitely.Recommend for anybody to stay in this hotel."