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"Super friendly staff that helped carry our bags down to our room and explained all the amenities while showing us where everything is located in our room. The views on the property are amazing and the included breakfast was delicious."

"Stayed one night prior to a flight from the airport. Despite my total lack of Spanish, we were able to have the shuttle pick us up at the airport where we had been dropped off after a stay at a resort, and then bring us back in the morning to catch our flight. Coffee and something to eat were also provided. The restaurant is very informal, but the food was excellent and we enjoyed the relaxed atmosphere after a busy resort. Rooms were pretty clean, but we did have a bit of noise from the busy...

"I love staying in this hotel. It’s my third Time .Service is really good. The staff Is number one . I stayed in the room 33. I didn’t like it to much .I would liked to move to a better room but they couldn’t help me"

"Todo muy excelente sobre todo la joven recamarera Lisette Pineda muy profesional me encantó como nos dejaba la habitación muy limpia y muy amable ella todo muy bien lo único , que no teníamos agua caliente, avisamos dos veces pero nos resolvieron el problema , pero por lo demás muy bien todo y sobre todo el personal muy amable todos "

"Staff were very helpful"

"Over all the property condition is amazing I do Love and that other people they have it there and they have a knowledge of what they doing also the places capable to you Joel a lot de People Nice swimming Pool Really Good Bottom I Like It"

"Everybody was amazing even this keeps what the old Novo is zero complains. Doña Veronica is the best housekeeper and the people in the front desk and restaurant as well."

"Room had a moldy smell but 10/10 to the staff, cordial, friendly and welcoming "

"Mrkfkf"

"We end up staying here for a night, we wanted to be close to the Historic Center and we loved it. Was quiet and The stuff so friendly, very helpful. "

"Staff is just great, always willing to help with our needs."

"I really liked this hotel for the convenience to restaurants and shopping areas."

"Great deal!!!"

"Me encantó la seguridad y limpieza del lugar. Más las camas comodas"