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"Pros: This is a very nice hotel with clean, comfortable rooms. The location is excellent, just a short walk from Waterloo Station, popular tourist attractions, and a variety of restaurants. There are also 24/7 convenience stores nearby. The check-in process was smooth, and the staff, particularly the lady at reception, was friendly and helpful. The concierge team was also great, assisting us with luggage storage after checkout. Additionally, a staff member helped load our luggage into our taxi—he may have been from the concierge or doorman team. Cons: The room lacked a bidet in the bathroom, and the housekeeping service could be improved. There were no slippers provided, no water bottles, and we were short one bath towel. Overall: Despite a few minor shortcomings, this hotel is definitely a great choice for a family stay."

"Great!"

"Very good"

"Very comfortable hotel in an excellent location."

"Very clean and an excellent price"

"This hotel way surpassed my expectations for the price paid. It was clean and well maintained and a great location in London. Really comfortable stay. It was a 1 night, late booking in December in London for single occupancy and was cheap compared to lots of other hotels in the area. It was a small room for 1 with a single bed but absolutely perfect. I'd definitely return. 3 of my colleagues also booked the same and were all equally impressed by this hotel. A great find. "

"Everything was great, thanks!"

"Staff very friendly. Hotel very clean throughout. Excellent location "

"Very nice place for family of 5. Breakfast was very good. Enjoyed our stay. Very close to Paddington Station."