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"The staff were very polite and helpful "

"Nothing was unique and I couldn’t extend my stay I had to wait for morning shift I don’t see what’s 5 star about this hotel, rooms are veryyyy basic went to way cheaper hotels and way better then the rooms they had "

"The staff were so lovely and it was a very comfortable stay"

"I found it wonderful "

"The place is new, clean, in the center of ramallah. Everything is around , shopping, grocery, restaurants. We had a pleasant stay. "

"Upon check in the reception blackmailed us for more money or no keys . This location is in the middle of no where and with no choice we paid extra funds above and beyond the tax and fee we paid via Expedia for full paid stay . The hotel advertise it self as 5 stars . This is no 5 stars and have a huge sign as you walk in glamping site . And that’s really what it is The site is dirty old and have trash every where The rooms smell and dirty Sketchy figures every where making it very unsafe Pool didn’t work any of the days we were there and I see from other reviews it a salt never work No food options at all . We didn’t have dinner or breakfast is this 5 star resort . Total scam and horrible experience "