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"The Newcastle staff were so great. Jessica checked us in and took the time to recommend a museum and show us how to get there on the map. Anna very cheerfully stored our bags for us while waiting for the train. Everyone so friendly. Hotel is a big worm but very clean and the spa/pool excellent (we went both in the evening and next morning!). Pleased to find we’d been upgraded and the room was about big enough for a herd of bison. All great value for money and we loved our stay. "

"I am very pleased with my stay at the hotel. The room is comfortable and very spacious, with large windows offering a beautiful view of the river. The refrigerator was also useful. I will gladly come back here again."

"The lady at the check in desk was so lovely and friendly and helpful, it was a great start to a great stay! The room was comfy and clean, couldn’t have asked for more really!"

"Spotless room, surprisingly quiet for a very busy central part of Newcastle. Security in reception was reassuring. "

"Beautiful hotel and room. So comfortable, there was an issue in the morning however the GM handled the situation excellent. Lovely location, breakfast great . Will stay again "

"The staff here are amazing and very attentive in particular Bradley from reception, Drew, Megan and Joseph from the bar also The guys on reception at the aparthotel as I was moved there due to Expedia mixing up the booking. The hotel however looked after me so it did not impinge on my stay which was great!"