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"Great hotel. Lovely staff. Rooms could do with some charging points near the beds but other than than they were decent sized, clean and well appointed. In a great location to get to Newcastle or pop over to the Stadium of Light like we did. "

"Great staff who made us feel really welcome. Really nice showers in the room we had and was great value. We paid for the executive room and beds were really comfortable."

"Very good :-)"

"All rooms with views of the river Tyne. Spacious foyer. Large restaurant with plenty of tables."

"Amazing hotel and staff"

"Excellent two night stay. Lovely large room with lounge area which we later found out was the bridal suite. Room had bath and shower, bath towels could have done to be larger. Breakfast and lunch in the restaurant was very good. I am coeliac requiring gluten free and the staff were excellent and helpful especially Michael. Very local to station and town "

"Quiet and comfortable. "

"I discovered this hotel last year and liked it so much that it was a no-brainer to return this year. It was every bit as good. The staff are lovely. The rooms are designed perfectly and kept spotless. The breakfasts are excellent, although they have increased in price since last year. The location could scarcely be beaten: a five-minute walk from the Central Station, yet quiet enough for a very restful night's sleep. My only suggestion for improvement would be to alter the harsh lighting in the bathroom, which adds 20 years to anyone's age. Bleach-white LED lights from overhead wash out your face and throw all your blemishes and wrinkles into a geriatric relief map. When the time comes to upgrade the bathrooms, consider placing the ceiling lights slightly behind where the person will be standing at the sink then angle the beam so that the lighting bounces off the mirror into the person's face. This is still bright, but it softens their appearance (it's an old design trick). As q quick fix, you might even be able to warm the LED lights without too much hassle because most are switchable these days."

"Absolutely wonderful stay very friendly receptionists, a very friendly gentleman on breakfast made a big difference to our breakfast experience. "