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"This day was perfect for my 3-day conference. It's the late bar and late checkout is very comfortable to spend time in."

"Great situation for Sports venues, pubs & restaurants. Lovely old style hotel & very comfortable bed resulting in a brilliant sleep. As suggested to manager a large shower mat should be provided as bath seemed really slippery & I was very wary getting in & out due to a bad ankle. Lighting was also quite poor over this area although Shower itself was beautiful & hot. Breakfast was delicious & hot also. If resolved the shower points it's 10/10 every time."

"Great breakfast and fab service from Nasheen and her team. "

"The staff couldn't have been more helpful and friendly. Really made our trip special."

"Stunning, simply stunning! "

"The hotel was in a great location and the staff were really friendly. We parked at the Galleries car park which felt safe and secure. I’d mentioned when booking it was my husbands birthday and the team were great at making him feel special. We had a room upgrade to a top floor family room with great views of the city. They had done a lovely balloon and card for him and kindly left some delicious sweet treats and Prosecco for us! It truly made it feel so special. Thank you!! I did struggle a little with the constant low hum which I couldn’t work out the source of (maybe fans on the roof?) which did drive me nuts but I’m a light sleeper! Overall excellent! Thank you"

"Great location "

"A wonderful hotel with friendly and professional staff and great facilities including the pool and spa. Our room was excellent."

"This is our third stay and we cannot fault it. We were lucky enough to be engaged and the staff were incredible!! Thankyou all for making it so special for us! "