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"Absolutely fabulous experience. The staff were all so incredibly friendly and helpful, the rooms were immaculate and our guide on our game drives was exceptional and very knowledgeble. The food was really tasty and there were lots of choices. I would definitely recommend this venue. "

"The stay was enchanting. Our room overlooked the Mara River, allowing us to watch the hippos bathe daily. The staff was invariably friendly and smiling. Rose, our waiter, was perpetually cheerful. Caleb, in housekeeping, delighted us with charming notes. Moseka, our safari guide, impressed us with his extensive knowledge and knack for finding incredible spots. Nancy, the hotel manager, made it a point to check on us daily, ensuring our satisfaction. In summary, the experience was exceptional, and I am eager to return. My gratitude to Fairmont for their exceptional service!"

"Incredible resort!!! I’ve now stayed here twice - once solo and once with my family. Both experiences were extraordinary! Fantastic service, beautiful property, amazing game drives (ask for Patrick!)"

"Great experience and beautiful property "

"Amazing place with great service and staff. Very comfortable rooms and food was excellent. Wished we stayed longer and definitely return. "

"My wife and I stayed at Mara Explorer for 6 nights in September 2023. This was our third Safari in Kenya. The Mara Explorer is the most magical and enchanting location for a safari I could ever imagine. Everything was impeccable - the amazingly friendly and professional staff, wonderful hospitality, service, and beautiful food. The tents are an absolute privilege to stay in, especially being woken up to the hippo chorus at each morning! The bed was so comfy - I slept like never before. The drives were just incredible! Witnessing the migration at its peak was a humbling experience. We saw numerous spectacular crossings and the big five. A huge thank you to everyone at Mara Explorer, especially Dominic our guide. Spending several hours a day with him for 6 days was a joy and he tirelessly ensured we found a rhino (on our very last drive!). He is a true gentleman and an expert wildlife guide. I have never experienced 4x4 driving like his - we didn't get stuck once in sometimes very challenging conditions and always made us feel safe and comfortable - as did everyone at the camp. To sum up. If you want a dream 5-star Masai mara safari, choose Mara Explorer. Richard and Katie"

"The property is average, definitely not worth the amount of money charged. For that amount of money $300 plus a night, you should receive a 4 star plus accommodation. I had to ask for towels in the room. The food was buffet style but still average."