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"Exceeded our expectations! "

"Great sheets, lots of light in corner room and cozy robes. "

"We loved this hotel! We purchased rooms with lounge access…. Totally amazing!!! Breakfast cooked to ordered.. large buffet…. Great place to wrap up the day with a glass of bubbles and a few snacks!!! The location was great.. close to the metro, but very quiet and safe.. The staff was amazing.. highly recommend this hotel!"

"Hotel has many shopping stores. It also has direct access to Umeda Station which has access to many lines. The property has a grocery store and McDonalds on the basement floor, many different restaurant/food options between floor 2-8, and also a Daiso. It has a shared laundry facility with a washer/dryer combo for 700 yen per load. Very convenient location."

"The entryway was beautiful, the staff was exceptionally friendly and helpful, the room was great, and the amenities were very nice."

"Great place to stay. Located in central place to all transit. Love the spa. "

"Across the street from universal city station, 6 min walk to Universal studio Japan."

"The onsen experience is amazing! We were so relaxed each evening after the baths and massage chairs! My daughter was in heaven with nightly ice cream! Nothing at the big chain hotels we are used to in the states comes close! The rooms are smaller than we are used to but the value and experience far exceeds traditional western standards. Stay here if you want to feel welcomed and relaxed during your stay!"

"Good hotel"