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"Beautiful property and amazing hospitality. We were only here for 2 nights but felt right at home. Frankie took care of everything even before we arrived to Zhangjiajie and arranged for our entire trip from start to finish, including daily transport in and out of the park, and our wonderful dinner one of the nights. We even sang karaoke on our last night. Its a lot of fun! I highly recommend if anyone is considering. The west entrance is also quiet and away from the crowds for a quiet retreat."

"Nice clean "

"Would definitely recommend! The staff were amazing. Jerry provided great advice on how to experience the surrounding sites and also was very accommodating to anything that came up. "

"We picked this one due to the convenience of being close to the Wulingyuan national park, glass bridge, Baofeng lake, and HuangLong cave, all the main attractions you need to do - besides the epic Tianmen mountain which is located in downtown ZhangJiaJie just 30 minutes away. Hotel offers transport service from airport and park, but this is for a fee. Taxis, however, are low priced and convenient. Hotel check in team and concierge (Mark) are wonderful so make sure to check in with him for assistance with booking park tickets, restaurant recommendations, and tips on how to navigate the 4 day itinerary in the area. Massage on site is great and at reasonable cost. Rooms are slightly dated and in the wintertime, all public areas are very cold due to heat not being turned on. Only downside to our stay is the terrible breakfast. Coffee is undrinkable but manager offered better Italian style coffee from the bar. Still better off going to Luckin across the street. Dinner is equally bad, but we also preferred Cantonese options since we can't handle the seasoning of Hunan cuisine. Location of hotel can't be anymore prime, within walking distance to the main park and downtown area with Hey Tea, shopping, and other dining options. Pool looks lovely but obviously closed during winter."

"We stayed at this hotel for one night. The location is perfect for exploring Zhangjiajie national scenic park. It’s a 5 minute walk to restaurants, 10 min drive to the park entrance, and the staff were so lovely. They provided a map of the park and explained all that there is to do in that area. They also picked me up from the train station promptly and to/from the main entrance to the park the following day. The breakfast was also amazing! "

"Amazing stay with amazing staffs whom had rendered alot of help for a first timer that landed in the middle of the night, thanks JW Marriott Hotel Changsha for your effort and support during my stay 🤗"

"The services I got from this hotel has to be the best in all of the hotels I have stayed ever. From the questions I had even before arriving in Zhangjiajie, they were responded to in a timely manner and I felt the genuine urge to help. Even when I arrived, I felt the enthusiasm to help me plan my trip. I was even upgraded to a room with a view. Breakfast was also very good and huge portions. It is also just a 20 minute walk away from one of the Zhangjiajie park entrances which was really convenient. I would just say that it was hard to find the hotel (if you are using western apps)."

"Excellent hosts, clean and comfortable rooms, fresh and delicious food. Very highly recommended. We were treated exceptional well during our stay."

"A quiet oasis near the airport. Excellent restaurant. Attentive staff service. Pure joy at this hotel. "