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"Little extras, most welcome. "

"A centrally located hotel a bit on the older style but very comfortable with a cafe and Family Mart downstairs "

"Chisun Grand Nagano was a great place to stay for our one night in Nagano. The rooms were relatively spacious for Japan hotels and very clean and comfortable. The room even has a massage chair!!! The staff was very helpful with checking in, storing luggage, and shipping luggage to our next stop. The only complaint I’d have about the hotel is the train station is pretty loud and can be heard in the hotel room - but sometimes a lil ambient noise is nice! "

"So great to be connected right to the station. Close and walkable to main spots I wanted to visit. "

"Nothing unique, just exactly what we needed for a decent price."

"Great would stay again, easy checkin easy check out. Very close to station"

"Excellent hotel on a budget. Room is clean and size is just nice for Japan standard. Check in and check out were very fast with machine. Breakfast was mainly Japanese food. Toiletries and tea powder were placed in the lobby for self service. Good Japanese system but must get used to it. Overall, it is an excellent hotel. "

"A nice, clean and tidy hotel. The staff were helpful and friendly. The rooms were clean and well appointed. The styling was classical and quite appealing. The hotel has free access to guests for the seperate men's and women's onsens. It also has a rather nice sitting room with a selection of books (in japanese) to read/flick through. The breakfast was a generous buffet with a large variety of hot and cold items from typical japanese fare to more usual western toast and and cereal. We would definitely stay again."

"Clean, quiet, and convenient location. Most importantly, the quality of bed is amazing. I always suffer from bad jet lag for at least first few days after arriving from east coast (US), this is a first night I was able to sleep straight for 7 hours! The room was more spacious than one in Tokyo where I spent before coming to Matsumoto. Free delicious Japanese style breakfast which I am very happy with. Certainly it worths the price. The only problem I had was the room was not available until 4 pm. I had to change my clothes in the rest room and missed one hour nap. Nevertheless, I liked this place and will be back again when I am visiting Matsumoto next time."