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"The main reason i score this hotel 1 star is because the hotel manager ripped me off on a tour.. he charged me 130 euro on the basis i was the only booking… he subsequently sold a couple later that day and charged them 80 euro each… of course i asked what they paid, so i was annoyed and told him… eventually he refunded approx 25 euro… not a good experience at all… One other small but interesting point.. one breakfast i didn’t get to choose from the menu.. i was served beef curry..without a choice, from the last nights dinner menu Don’t stay here!!!"

"Good"

"Stunning views from the hotel overlooking the lake and the temples. The staff from reception to room service are very courteous. Will definitely consider for next trip to Anuradhapura."

"Selvi , Abi and Madhu deserve to be recognised for their amazing service from the time we arrived for our 4 night stay , the girls were always smiling always helpful, we loved the daily towel art in our very clean and cool air conditioned room , then we enjoy the lovely pool and then we were spoilt rotten every morning with the delicious traditional Sri Lanka breakfasts , we give this hotel 6 stars "

"Hotel staff very friendly and polite. Keen to make you feel welcome. Loved the pool/ bar area surrounded lush vegetation. Great stay."

"Good hotel"

"The Heritage is set in a fabulous location, in magnificent grounds on the edge of a lake, peaceful and comfortable. Yet in easy reach of the Sacred City. The staff were helpful and breakfasts superb."

"We had an amazing stay at Jetwing Lake. What a beautiful and unique property with a stunning pool! It was so easy to visit Sigiriya and the Eco Park from there. The staff were amazing. And the food was excellent. We enjoyed the breakfast and dinner buffets each night. A very big thanks to the amazing staff who always went out of their way to make out stay even more amazing: Imantha, Ekanayake, Shan, Ashada, Kasun, Udithi, Halangoda, Madushan, Trileeshiya, Gimhani, Priyantha, Rizky, and the best from the housekeeping team, Sampath. Thank you to each of you."

"Disappointing Stay – Not as Advertised This hotel looked great in the Expedia photos, but upon arrival, it was a completely different story—false advertising at its finest. The property looked nothing like the pictures, and mosquitoes were a major issue throughout our stay. Right away, we encountered problems with the hot water in our room. After multiple calls to the front desk and waiting for maintenance, it took hours to fix, and even then, we only had lukewarm water. The entrance was dirty, the towels were old, and there were no amenities provided. The bed was okay, but that’s about the only positive thing I can say. Definitely not worth the stay."