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"Room and bed was very comfortable "

"Excellent breakfast buffet. Super comfy bed and pillows."

"It was a nice hotel but we didn’t receive any extra amenities or upgrades. Disappointing"

"I loved it! The staff were amazing and so friendly loved the ladies at worked at the front desk! Beds are a little hard but other than that the room was very clean and the building alone was gorgeous to walk through"

"everything was great"

"The property was clean. The bed was comfortable. The staff was professional and kind. We wouldn't hesitate to stay again when we are in the area. "

"I can’t say enough great things about my stay at the Baymont Hotel West in Madison! From the moment I arrived, every staff member I encountered went above and beyond to make me feel welcome and taken care of. Their customer service is truly top-notch, friendly, professional, and always eager to help with a smile. Whether I had a question, needed a recommendation, or just a quick request, the team responded quickly and with genuine kindness. It’s clear they take pride in their work and care deeply about their guests' comfort and experience. The hotel itself was clean, comfortable, and conveniently located, but it’s the amazing staff that truly made my stay exceptional. Thank you for making my trip to Madison so enjoyable. I’ll definitely be returning and recommending Baymont Hotel West to friends and family!"

"The service was friendly and the staff knowledgable. The location is perfect and the food was excellent."

"Loved the music vibe."