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"Good"

"This hotel far exceeded our expectations. Stayed for one night, Xmas shopping trip. Triple room which was fine for 3 ladies, one of us had a birthday so the hotel gifted some fizz, cake and chocolate to our room. Also plenty of tea and coffee, nespresso machine. Marco Pierre restaurant was lovely as was the breakfast, plenty of choices. All staff great customer service. Would highly recommend. "

"20mins walk from the station, use exit on platform 2 and taxi outside. (One way routes £8.00. Hotel is behind the main high street, turn left out of hotel cross the road, little ally way, takes you straight to the IVY restaurant, and high street, hotel staff were around, not overly attentive though but present, was kindly given an upgrade to garden view. Rooms were plain in design, shame giving the history but comfortable, bath with shower head, heated towel rail, tea coffee hairdryer,water. Breakfast is help your self, eggs,bacon, sausage mushrooms tomato toast, cereal, fruit yogurts , danishes. Small bar, a cosy lounge. Check in 15:00, you can leave luggage. We would go back. "

"The hotel was lovely and clean. We were going on a cruise so it was a perfect location when we needed to get to the port. The location is about 5 mins walk from the centre. "

"Beautiful hotel. Staff very nice"

"Friendly and helpful. Noce atmosphere"

"Close to port and bus and train terminal "

"Very clean, central"

"Good value "