Brussels-Capital Region Holiday Rentals

"hotel was clean receptionist was polite and a fast check in. the area is considered unsafe but honestly just keep your wits about you and its friendly enough not all that bad more interesting. great for finding party products. we ate nearby and there was lots of selection. i would stay again if I returned to Brussels. "

"Big room"

"The lounge is portable and it’s convenient but my room at the 4th floor it was difficult to get to my room by taking the stairs."

"Rooms are nice; cleaning staff is really efficient. But no onsite representatives make it frustrating. 8 day stay with no service to room. Communication with Numa was robotic and texting was a nightmare. I believe you can find much better options for the price point and better location. "

"The apartment was very good, very comfortable for 5 adults. The area was not the best one, walking to the apartment late at night we had to look over our shoulders constantly. Saturday morning we were woken up with a very loud noise of someone using a VAP right outside our window, and for a quite long period of time. It was after 8am, but we didn't expect that much noise on a Saturday morning. "

"Very nice"

"Big property , but locks of maintenance. Terrible communication,"

"The toilet is dirty ,shower bathtub no shower curtain "

"The location is fairly close to the train station. The room itself was okay, though not as described. It was supposed to have 3 standard pads and a double. It had 1 standard, 1 double, and a BUNK bed. It was also supposed to have an elevator- a lie. Check in was difficult. You have to call them and then FIND the location and then use an intercom and their English is very limited and the sound is tough. You then go into the building and are called into a back office-- they don't greet you-- and...

"I was very dissatisfied why my stay with Smart flats. They do respond to the issues you report, but they do not fix them. The elevator was not working and I of course was on the 6th floor! I reported there was no remote for the TV but never got one. I reported no shampoo dispenser, but they never fix it. They of course respond to my reports, but nothing gets done."

"Huge 2 bedroom apartment in a great location, could do with a bit of TLC but it was clean, beds were comfy and we enjoyed our stay. Had everything we needed, but could have done with more towels. WiFi was slow but it did work."

"Property had significant damage, from lights to toilets. Property was not cleaned properly. Only one bed was made. No toilet paper provided."