Batu Ampar Holiday Rentals

"We arrive early from the ferry and no one was speaking English in our tower. Rafa was receptionist in tower 1 and was Amazing helping us move in. She explain the deposit issue and the wait for our move in. She found us a guide Lonbam and made our trip excellent. Later on akbar in tower 2 was also helpful and spoke great english"

"Booked 3 rooms in total. Rooms were cozy and relatively clean but 2 out of 3 rooms had a musky smell. The hotel should put a dehumidifier to get rid of the musky smell. Additionally, the sound proofing of the rooms weren't that great either. We could hear noises coming from neighbouring units beside and above. For the price point, honestly not that value for money. Great hospitality though!"

"Nice apartment "

"Apartment and bedding are very nice. So is the gym. Near American fastfood, but otherwise pretty isolated. Company was responsive. Internet went down frequently. Plenty of hot water, good refrigerator and air con. No bugs. "

"I am having event at Aston hotel. This unit is exactly at Aston but cheaper. So it is convenient for me. Room is comfy, bed is great. Owner or CD is responsive. Only owner didn't provide free room makeup service. You will be charge Rp 200k for room makeup or house keeping. Also unit location is near to Masjid where you will be disturbed by sholat prayer time loudspeaker at midnight. And unit is near to swimming pool and children playground, I feel a little bit been disturbed and annoyed with...

"The apartment is huge, with 3 bedrooms, living room and kitchen. Near to Nagoya, batam centre and grand mall. Good for family. The downside is that the toilet in the master bedroom was dirty, there was black spots in the bathtub. The whole unit floor was dusty and there were mold in the freezer. "

"The room was filthy. The toilet reeked of urine and there was a heavy build up of gunk all around the toilet bowl and shower area. The sheets were stained and smelled like they were sprayed over with a fabric freshener. Used towels in wardrobe and ‘fresh’ towels had a damp smell. Utterly disappointing. "

"Very poor coordination 1) Book for 2 bedroom apartment and was given studio apartment at first. Request to check the booking thereafter given the correct after abt 1 hr delay. 2) Condition far from expected. Very rundown and lot of cockroch. 3) No wifi connection as advertise. "

"Ocean view priceless. Interior of the house is nice. Location is good, privacy. Communication of checking in not stated in expedia. Caught off fuard that we need to call first to receive inatruction. Security at the reception totally lost and bot ablw to help. To avoid hassle, contact the owner before checking in. Will definitely return."

"The wardrobe door can't be open nor close properly as it was stuck; the shower was clogged with hair, with stain on the sofa and toiletries that seems to be left behind by previous occupants. Oh... Not to forget, the toilet paper was missing and the WiFi is not working. If you chose payment direct to owner, please make sure you carry enough cash with you. Card is NOT an option. Definitely will not go back again."