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"The front staff was not all that welcoming. Not friendly for the rather high end hotel. The shower head was broken,whichnI reported to the front."

"The hotel is a bit overpriced for a city which serves more as an overnight transit stop for tourists attracted to the region. The hotel primarily caters to Japanese clients and the staff can only speak limited English. Car parking (storage to be precise) underground uses a mechanised system with no pedestrian access, which means you cannot have ready and free access to your car and you need to call a car park attendant say when you need to drive to places for meals. There is a parking charge of...

"The staff are extremely helpful. They help us make arrangements for the bus interchange and transport from the hotel to the interchange (with their vehicle). I was late for breakfast but they kept it open. The room is excellent value and its lovely looking out over the river. The sound of the running water is beautiful."

"綺麗だった"