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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

3.0 star property
Hotel in Urbandale with free airport shuttle and free local area shuttle

Choose dates to view prices

Photo gallery for Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Exterior
Meeting facility
In-room safe, desk, iron/ironing board, free cots/infant beds
Front of property – evening/night
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Housekeeping
  • Pet-friendly
The current price is S$142
includes taxes & fees
24 Feb - 25 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Parlour Room)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed (Parlour Room)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Hairdryer
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living and Dining Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed (Additional Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living and Dining Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds (Additional Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Living and Dining Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Living Area)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living and Dining Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom (Living and Dining Area)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Hairdryer
  • Sleeps 2
  • 1 King Bed

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Lobby

Holiday Inn Express and Suites Urbandale by IHG

  • Pool
  • Hot tub
  • Breakfast included
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9.0 out of 10, Wonderful, 672 reviews
The price is S$131
includes taxes & fees
16 Feb - 17 Feb
Holiday Inn Express and Suites Urbandale by IHG
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About the area

Map
4800 Merle Hay Rd, Urbandale, IA, 50322

What's nearby

  • Merle Hay Mall - 3 min drive
  • Drake University - 9 min drive
  • Val Air Ballroom - 10 min drive
  • Wells Fargo Arena - 12 min drive
  • Iowa Events Center - 12 min drive

Getting around

  • Des Moines International Airport (DSM) - 35 min drive

Restaurants

  • ‪Chick-Fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪Sonic Drive-In - ‬13 min walk
  • ‪Buffalo Wild Wings - ‬17 min walk

About this property

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

Hotel near Drake University
You can look forward to a free return airport shuttle, shopping on-site and dry cleaning/laundry services at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and express check-in
  • Free newspapers, a ballroom and laundry services
  • Guest reviews give top marks for the helpful staff
Room features
All 198 rooms include comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with free toiletries and hairdryers
  • 37-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 2 mi
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 15,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 23 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 7 per night
  • In-room microwave fee: USD 7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Moines Northwest
Holiday Inn Moines Northwest
Holiday Inn Hotel Moines Northwest Urbandale
Holiday Inn Moines Northwest Urbandale
Holiday Inn Hotel Suites Des Moines Northwest
Holiday Inn Hotel Suites Des Moines Northwest an IHG Hotel
Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Hotel

Frequently asked questions

Does Holiday Inn Hotel & Suites Des Moines - Northwest by IHG have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

As of 12 Feb,2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG on 24 Feb,2025 start from S$141.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Hotel & Suites Des Moines - Northwest by IHG pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 23 kg per pet. There's a fee of USD 20 per pet, per stay. Service animals are exempt from fees.

How much is parking at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Hotel & Suites Des Moines - Northwest by IHG?

Checkout is at noon.

Does Holiday Inn Hotel & Suites Des Moines - Northwest by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Holiday Inn Hotel & Suites Des Moines - Northwest by IHG located?

Situated in Urbandale, this hotel is 1.4 mi (2.3 km) from Merle Hay Mall and 2.2 mi (3.6 km) from Pioneer Hi-Bred Headquarters. Buccaneer Arena and Iowa Gold Star Military Museum are also within 6 miles (10 km).

Holiday Inn Hotel & Suites Des Moines - Northwest by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 405 out of 934 reviews
Rating 8 - Good. 285 out of 934 reviews
Rating 6 - Okay. 133 out of 934 reviews
Rating 4 - Poor. 74 out of 934 reviews
Rating 2 - Terrible. 37 out of 934 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Brooke

Stayed 1 night in Dec 2024

10/10 Excellent

Melissa

Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Stayed 1 night in Dec 2024

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service
Very little lighting in the rear parking lot
Stayed 1 night in Dec 2024

6/10 Okay

Aubrey

Liked: Cleanliness
Disliked: Staff & service
Rude service staff
Stayed 1 night in Dec 2024

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Typhanie

Liked: Staff & service, amenities
This hotel needs to be updated.
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Should have free breakfast!
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The ironing board closet had a piece that was peeling off. The bathroom had a hole that was kind of plastered over it. For the price I've been in better places.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is the second time I've stayed at this property, with a few more visits scheduled over the next couple months. The area itself is not great as it's a seedy part of Urbandale, however the hotel itself is tucked away off the main street and is fairly clean and welcoming. The staff has always been top-notch and the rooms (cleanliness and amenities) is adequate if you just need a safe, clean place to lay your head. Definitely would recommend this location.
Stayed 3 nights in Oct 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Trail

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Taylor

Nice hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I felt very safe here, and very friendly and helpful front desk staff (Caleb!) and the shuttle driver (Kevin). My only suggestions would be to skip thebweekend breakfast buffett, wish the pool water wasntbso cold, housekeeping staff spoke no English sonitbwas difficult to ask ffor fresh linens when I neded then.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly front desk staff. Clean, very quiet, and felt safe.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and everything within the property was and is great, however is in a seedy part of town. The hotel is relatively secluded so no issues but worth knowing.
Stayed 3 nights in Oct 2024

6/10 Okay

Dwipen

Front desk staff was very less interactive and didn’t want to talk much even after asking things. No updates on breakfast, asked whether there is drinking water bottle in the room or when asked where or how can we get water, he said they don’t have atall. How is it possible
Stayed 1 night in Oct 2024

10/10 Excellent

Joanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and out room was very clean , room was quiet with a comfortable bed and clean bathroom.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great shower good location
Stayed 1 night in Sep 2024

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to interstate, food and gas nearby Check in through Expedia was easy, the booking desk attendant was friendly and very helpful Pool was a little chilly and no hot tub if that is your interest. We stayed overnight on trip to KC. Would stay again if the need arose
Stayed 1 night in Sep 2024