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Songtsam Retreat at Shangri-La - MGallery Collection

5.0 star property
Luxury hotel with 2 restaurants and spa services

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Photo gallery for Songtsam Retreat at Shangri-La - MGallery Collection

Mountain view
Interior
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
In-room dining
In-room dining

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Room options

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About the area

Map
Song Zan Lin, Jiqingzhou, Deqin, Yunnan, 674400

What's nearby

  • Yila Grassland of Napa Lake - 12 min drive - 4.5 km
  • Songzanlin Scenic Area - 12 min drive - 5.3 km
  • Ganden Sumtseling Monastery - 15 min drive - 8.4 km
  • Dukezong Ancient Town - 17 min drive - 9.9 km
  • Diqing Museum - 18 min drive - 10.0 km

Getting around

  • Shangri-La Station - 18 min drive
  • Gyalthang (DIG-Diqing) - 22 min drive

Restaurants

  • ‪五彩雪域藏餐馆 - ‬14 min drive
  • ‪天涯海阁休闲吧 - ‬13 min drive
  • ‪绿野仙踪休闲吧 - ‬13 min drive
  • ‪下一站休闲吧 - ‬13 min drive
  • ‪德钦松赞绿谷 - ‬11 min walk

About this property

Songtsam Retreat at Shangri-La - MGallery Collection

Luxury hotel in the historical district
Consider a stay at Songtsam Retreat at Shangri-La - MGallery Collection and take advantage of a corner/local shop, a terrace and a garden. Treat yourself to spa services, such as a hot stone massage, a facial or a body scrub. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and supervised childcare (surcharge)
  • Wedding services, a 24-hour front desk and tour/ticket information
Room features
All 72 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as air conditioning and separate sitting areas.
Other amenities include:
  • Hypo-allergenic bedding, Select Comfort beds and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch HDTVs with satellite channels and DVD players
  • Separate sitting areas, free infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Area shuttle (surcharge) up to 8 km
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 92 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Library Lounge Bar
  • Tibetan Resturant
  • Western Restaurant

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,765 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy

More

  • 2 floors
  • 24 buildings
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch HDTV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 380 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 92 per person
  • Airport shuttle fee: CNY 150 per vehicle (one way)
  • Rollaway bed fee: CNY 380 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Songtsam
Songtsam Retreat
Songtsam Retreat Hotel
Songtsam Retreat Hotel Shangri-La MGallery Collection
Songtsam Retreat Shangri-La MGallery Collection Hotel Deqin
Songtsam Retreat At Shangri-La Hotel Shangri-La County
Songtsam Retreat Shangri-La MGallery Collection Deqin
Songtsam Retreat MGallery Collection Hotel
Songtsam Retreat MGallery Collection
Songtsam Retreat Shangri MGal
Songtsam Retreat at Shangri-La - MGallery Collection Hotel
Songtsam Retreat at Shangri-La - MGallery Collection Deqin
Songtsam Retreat at Shangri-La - MGallery Collection Hotel Deqin

Frequently asked questions

Is Songtsam Retreat at Shangri-La - MGallery Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Songtsam Retreat at Shangri-La - MGallery Collection?

Self-parking is free at this property.

What time is check-in at Songtsam Retreat at Shangri-La - MGallery Collection?

Check-in start time: 2 PM; check-in end time: midnight.

What time is check-out at Songtsam Retreat at Shangri-La - MGallery Collection?

Checkout is at noon.

Does Songtsam Retreat at Shangri-La - MGallery Collection provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CNY 150 per vehicle applies.

Where is Songtsam Retreat at Shangri-La - MGallery Collection located?

Situated in the historical district, this luxury hotel is 1.7 mi (2.7 km) from Songzanlin Scenic Area and within 6 miles (10 km) of Yila Grassland of Napa Lake and Diqing Culture Expo Center. Ganden Sumtseling Monastery and Dukezong Ancient Town are also within 6 miles (10 km).

Songtsam Retreat at Shangri-La - MGallery Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 0 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel with great style and services
This little gem is hiding behind the songtsam temple, though it's a bit hard to find even with the GPS. The small town in front of the hotel is undergoing heavy constructions. We arrived there with no hot water and got a free upgrade a suite. Room is huge but not as cozy as the smaller one. They even set up the fireplace to get the room warmed up for us everyday. Food is excellent but too bad we missed the spa. Overall an excellent hotel where you can relax and find you inner peace, definitely will visit again.

10/10 Excellent

Eldon, Tucson, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous cultural get-away, done perfectly!!
It was a return visit to this exotic city, where we were meeting the parents of our Chinese foreign exchange student. We are good friends for years. They stayed in the "sister hotel" close by. The entire hotel staff and all the facilities are at the 5-Star level. We will definitely return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Iain, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff of this hotel are brilliant
This hotel is a little out of town but that is the only negative otherwise this is an excellent world class hotel with staff that give personal and excellent service

10/10 Excellent

William, Peebles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding oasis.
Absolutely outstanding service from Patrick and his whole team. Great attention to authentic detail in the design of the hotel and the menus, but it was the uniformly excellent service from all the staff that made this hotel stand out.

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, room comfort
Wonderful Stay
Marvelous resort that I didnt want to get out of. A good view of the beautiful Songtsam Temple, which the hotel provides a free buggy ride to. In the evening, staff come to start the fireplace and deliver Ginger Tea. Heartwarming value adds that made our day.

10/10 Excellent

Sarah, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for family trips
I would love to give a 5+ rating for this resort. It's situated inside the Songtsam (ie the main religious site) area so the tranquility and freshness of the air has no rival. Admittedly it's too far away from the city centre so it's not too possible to go out for food, but this is compensated by the breakfast and Zang cuisine offered by the hotel restaurant at a reasonable price. The hotel arranges shuttle to the main tourist sites so it saves you much trouble if you are going as a family - otherwise you will have to hire your own driver-guide as the main sights in Shangri-la are sparsely situated.

8/10 Good

Zipjolababy, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect retreat at Shangri-la
Stayed for 2 nights at the beautiful, quiet and peaceful retreat. Delicious food and excellent service at the restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cheryl, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Tibetan Retreat
Beautiful and authentic Tibetan Retreat located just behind the famous Songzalin Monasetry. Very quiet and peaceful. However, it is about 15 min away from the main town so a little inconvenient unless you have a driver. Other than that, a perfect getaway to relax.

10/10 Excellent

Cathryn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely and cozy experience with Songtsam Retreat
We stayed for 3 nights in late May 2013. My husband and I enjoyed it so much.This is a lovely hotel with nice art pieces in the room, resturants and lobby to admire. Staff were really helpful. Food at the resturant were great as well. It was also just walking distance to the famous temple. One evening, we had some spare time and the hotel staff recommended that we go to the small mountain behind the hotel. We had so much fun there admiring beautiful flowers that just bloomed and watching cows and lambs making their way home.....it was alot of fun. I will recommend this hotel anytime to anyone visitng Shangri-la.

10/10 Excellent

Marj, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury in Shangri-la
Our room was a very large Junior Suite with panoramic views of the monastery and beyond, king bed on a raised platform, a large wooden tub, separate shower wet room and separate toilet. The open plan design had a (hard) sofa and comfortable armchair and curiously since the hotel is only a couple of years old, the TV was not flat-screen. We felt very pampered but surprised when we read the note in the room that in order to use the wood burning fire, a selling feature of the Junior suite, we were required to pay for the firewood! We mentioned our dissatisfaction in being charged for the firewood and the cost was waived and maid service sent to our room to light the fire each of our 3 night stay. Breakfast was not included in our rate but was reasonably priced and generous. We had dinner each night in the hotel's restaurant as it was too cold to venture further. The food was excellent although more expensive than we had been paying in restaurants. The General Manager was very attentive and dedicated to helping the local Tibetan community. Nothing comes without a price and we found this to be the case at Songtsam Retreat. The hotel consists of separate buildings which do not have direct access to the main reception and restaurant areas. The porter delivers you and your luggage to your room but to go to dinner you must venture out in the exceedingly chilly night and climb many stairs at high altitude to return to your room. The staff are local Tibetan impeccably trained.

10/10 Excellent

Virginie, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in amazing location
If you don't mind being out of town but surrounded by amazing scenery then this hotel is for you. Large beautiful rooms and good food. Service at the front desk can be a bit slow but more a reflection on the local way of life than bad service. Try the spa, it's an amazing experience.

10/10 Excellent

Joanne, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All things are very good. It is highly recommended. Personally, I would like the hotel to have one or two more different restaurants. I think, I would have hesitation to stay there longer, i.e. more than 3 days, if I have to eat the same food everyday.

8/10 Good

hon, hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location very near to the temple within walking distance 20 minutes through the village nearby. Entering to the temple is free during your stay in the hotel.Breakfast is a little bit expensive and the food is average. Only buffet breakfast, no other choice. staffs are very helpful

10/10 Excellent

Cindy, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay
execellent service. The staffs there were very friendly and helpful. The hotel is inside the temple area on top of the mountain so if you stay at the hotel you don't have to pay RMB 85 entry ticket to the temple. The food in their tibet restaurant was pretty good and the price was quite reasonable as well. Overall, a very nice stay at the hotel.

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
藏式酒店
酒店就在松赞林寺背后，小村子周边环境清净，目前不足的是小村子在修路，开车前往不太好找，也不好开。酒店的服务没得说，相当不错，设计风格也很有特色。住了两晚，印象深刻。

10/10 Excellent

Ching Min, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
完美的酒店
從入住登記的一刻開始一直到離開的時刻，待了兩天，完美的人員服務及優質的藏式風格酒店設施. 當然，還有其所在位置的美景風光。絕對推薦！

10/10 Excellent

LINDA, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super happy sharing
Very good services and location. I'll recommend to friends for sure

10/10 Excellent

ziye, 山东潍坊

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在香格里拉旅拍
酒店本事就是一道风景，房间舒适，车辆进出方便，司机师傅更是热情好客。餐厅饭菜上好，应有尽有。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lewis

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常值得住一二晚的酒店。如果去香格里拉，强烈建议去往，酒店明天早上九点半有导游带去颂赞。提供单日行程，当然是星级酒店价格。

8/10 Good

Angela, 北京

Liked: Staff & service
總體還可以
在香格里拉還算是很好的客棧，只是入住三天總是忘記打掃房間這個感到有點不可思議，其他都很好尤其是前台服務人員的熱情服務還有酒店準備的供氧機的使用都讓人感到好貼心。晚上的篝火晚會由服務人員編演的歌曲和舞蹈實在是不敢恭維 懇請提高表演技能啦