2/10 Terrible
Melaku
10 Dec,2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible and Unsafe – Avoid This Hotel
This was one of the most disappointing hotel stays I’ve ever experienced. The room was poorly maintained, with noticeable stains on the sheets, hallways cluttered with dirty dishes and linens, and an unpleasant odor. My companion had to use air freshener to make the environment more comfortable.
I raised my concerns with the staff shortly after checking in, but they were dismissive and unresponsive. Their unwillingness to address the issues made the stay feel stressful and uncomfortable.
The experience left me feeling uneasy, and I would strongly caution others against staying here. The hotel does not live up to the expectations set by its online representation and should be avoided, particularly by tourists looking for a safe and pleasant experience.