Pearl Hotel Management Group, Deira hotels

"Excellent "

"Everything about this hotel perfect, the food, area and the stuff they are very friendly. But the gym needs improvement it's too small "

"Well & good service."

"Lovely stay with very helpful and attentive staff. There was an unfortunate incident where another guest almost drowned in the pool but was luckily rescued by the lifeguard. Both were quite shaken. The lifeguard should have been given a break after the incident rather than just a bottle of water. The pool is quite aged and had lots of visible algae growth, which needed to be cleaned. The pool could do with clearer signage to draw guest’s attention to the fact the pool is very deep for more than half of its length. It is very easy for someone to get out of their depth. My room was great and cosy. I slept well each night. The food and drink were great with lots of choice. I did message prior to my stay to request an early check in as my flight landed at 7.30am but received no response. Luckily I was able to use the spa facilities to change before going out for the day. I used the spa on my last day and was able to enjoy peaceful solitude. "

"Decent breakfast buffet. Clean. Friendly staff."

"The check in was very quick and the staff were very friendly. The room was spacious and very clean. Breakfast was very good as well. I will definitely stay there again when the need arises. "

"Perfect location to everything! "

"Excelent "

"The hotel staff are the best thing about the property - they simply cannot do enough to service your needs. We stayed here for a week due to its proximity to the airport and other areas we needed to attend to. The rooms around the central atrium are sufficient but VERY dated. They are dark, old fashioned and the colour scheme and decor needs an urgent revamp. The outer wings have the deluxe rooms and frankly, feel like a whole new hotel. Modern, well lit, spacious and feel like a downtown hotel. However the beds in BOTH rooms were very comfortable. The breakfast is basic but sufficient. There are free shuttle buses to the nearby malls and are a useful addition if you don't mind sticking to their time table. The pool area is well manned and never too busy. The shisha area outside is fantastic with a large LED screen for sporting events. There are other restaurants there but we didn't try Howdy's or the Japanese place. Big shout out to Hasan and the concierge teams for being super heros in the 55C heat and keeping us cool, informed and safe. "