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Sterling Darjeeling

4.0 star property
Family-friendly hotel with 2 restaurants and full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sterling Darjeeling

Balcony
Lobby
Lobby sitting area
In-room safe, individually furnished, desk, laptop workspace
Miscellaneous

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking included
  • 24/7 front desk
  • Room service
The price is S$110
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premier Room, Garden View

In-room safe, individually furnished, desk, laptop workspace

Premier Room, Garden View

Highlights

Individually furnished
Heating
TV
Shower/bath combination
Coffee/tea maker
Cookware/dishes/utensils
Free bottled water
Laptop workspace
  • 31 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Suite

In-room safe, individually furnished, desk, laptop workspace

Privilege Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Heating
TV
2 bathrooms
Shower/bath combination
Coffee/tea maker
  • 51 sq m
  • Valley view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premier Room, Valley View

In-room safe, individually furnished, desk, laptop workspace

Premier Room, Valley View

Highlights

Individually furnished
Heating
TV
Shower/bath combination
Coffee/tea maker
Cookware/dishes/utensils
Free bottled water
Laptop workspace
  • Valley view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, individually furnished, desk, laptop workspace

Classic Room, 1 Double Bed

Highlights

Individually furnished
Heating
TV
Shower/bath combination
Coffee/tea maker
Cookware/dishes/utensils
Free bottled water
Laptop workspace
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Suite

Resort view

Privilege Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Heating
TV
Shower/bath combination
Coffee/tea maker
Cookware/dishes/utensils
  • 43 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Suite

In-room safe, individually furnished, desk, laptop workspace

Privilege Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Heating
TV
Shower/bath combination
Coffee/tea maker
Cookware/dishes/utensils
  • 52 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Queen Bed

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Front of property

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Parking included
Free WiFi
Restaurant
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7.4 out of 10, Good, (3)
Arcadia Heritage Resort
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About the area

Map
Ghoom Monastery Road, Ghoom, Darjeeling, West Bengal, 734102

What's nearby

  • Ghoom Monastery - 2 min walk - 0.2 km
  • Tiger Hill - 10 min drive - 5.4 km
  • Raj Bhavan - 11 min drive - 9.5 km
  • Chowrasta - 18 min drive - 16.6 km
  • Darjeeling Himalayan Railway - 30 min drive - 6.2 km

Getting around

  • Darjeeling Station - 30 min drive
  • Bagdogra (IXB) - 154 min drive

Restaurants

  • ‪Domino's Pizza - ‬9 min drive
  • ‪Cedar Inn Restaurant - ‬10 min drive
  • ‪Golden Tips - ‬9 min drive
  • ‪Pizza Hut - ‬12 min drive
  • ‪Ghale's Restaurant - ‬5 min drive

About this property

Sterling Darjeeling

Upscale family-friendly hotel in the mountains
Consider a stay at Sterling Darjeeling and take advantage of a garden, a playground and an arcade/games room. Take some time to relax at the on-site spa. Enjoy international cuisine and more at the two on-site restaurants. In addition to a library and dry cleaning/laundry services, guests can connect to free WiFi in public areas.
Other perks include:
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and a gift shop
  • A reception hall, a lift and a 24-hour front desk
Room features
All 103 individually furnished rooms offer perks such as laptop-friendly workspaces, in addition to amenities such as safes and free newspapers.
Other conveniences in all rooms include:
  • Shower/bath combinations and free toiletries
  • TVs with premium channels
  • Wardrobes/cupboards, cookware/dishes/utensils and coffee/tea makers

Languages

English, Hindi

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • General Lloyd

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 1500.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 900.00 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: INR 1500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Darjeeling Silver Oaks
Silver Oaks Darjeeling
Sterling Darjeeling Silver Oaks
Sterling Holidays Darjeeling
Sterling Holidays Darjeeling Silver Oaks
Sterling Holidays Silver Oaks
Sterling Holidays Silver Oaks Darjeeling
Sterling Holidays Silver Oaks Hotel
Sterling Holidays Silver Oaks Hotel Darjeeling
Sterling Silver Oaks Darjeeling
Darjeeling Khush Alaya Sterling Holidays Resort
Khush Alaya Sterling Holidays Resort
Darjeeling Khush Alaya Sterling Holidays
Khush Alaya Sterling Holidays
Sterling Darjeeling Hotel
Darjeeling Khush Alaya a Sterling Holidays Resort
Sterling Darjeeling Hotel
Sterling Darjeeling Darjeeling
Sterling Darjeeling Hotel Darjeeling

Frequently asked questions

Is Sterling Darjeeling pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sterling Darjeeling?

As of 3 Dec,2024, prices found for a 1-night stay for 2 adults at Sterling Darjeeling on 7 Dec,2024 start from S$110.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sterling Darjeeling?

Self-parking and valet parking are free at this property.

What time is check-in at Sterling Darjeeling?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Sterling Darjeeling?

Checkout is at 11:00 AM.

Does Sterling Darjeeling provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Sterling Darjeeling located?

This family-friendly Darjeeling hotel is located in the mountains, just steps away from Yiga Choling and Ghoom Monastery. Bokar Ngedon Chokhor Ling Monastery and Batasia Memorial are also within 2 miles (3 km).

Sterling Darjeeling Reviews

Reviews

6.8
Rating 10 - Excellent. 8 out of 33 reviews" "
Rating 8 - Good. 9 out of 33 reviews" "
Rating 6 - Okay. 7 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 6 out of 33 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thodupunuri

Stayed 5 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

James, Somerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Darayus

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities

6/10 Okay

Mano, Norwalk

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Really bad approach road coupled with a taxi mafia of very high fare. Bring your own car or avoid.
Stayed 2 nights in Oct 2022

2/10 Terrible

Freq_traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an extremely old and cheap property. No way worth the price they charge. Rooms are filthy and dirty with a pungent smell. The breakfast and lunch buffet is horrible. The room ceiling is only about 7 ft which makes one feel claustrophobic. Overall an extremely disappointing experience. I would not even give one star to this property. Would not recommend this to anyone. We wanted to get out from it asap.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable hotel with good ambience and helpful staff. The food was good
Stayed 2 nights in Dec 2018

10/10 Excellent

Ashish, California, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2018

8/10 Good

Monty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place (beware of road leading to this place)
Great place to stay. The road leading to the resort is a single lane (taking u-turn is impossible and if 2 vehicles came on opposite sides it was v hard). The place itself is amazing with beautiful views including Mt. Kanchanjunga. Manager stopped by to check if everything is all right.
Stayed 1 night in Dec 2018

10/10 Excellent

Harpreet, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.... we stayed in privillage suite with mountain view. And it was worth every penny.... would definately recommend it.
Stayed 4 nights in Nov 2018

10/10 Excellent

Vikas, Bihar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at exotic location,overall it was really awesome,thanks Expedia for making my trip wonderful
Stayed 3 nights in May 2018

8/10 Good

Neeraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Sterling, Darjeeling!!!
The experience, overall, of staying at the Sterling Darjeeling was very good. The resort has received a significant face-lift and is a much better place to stay at now. The Fitness Center and the wifi could offer an area of improvement though. In hindsight, it seems like our booking at Hotels.com mentioned the room being with Mountain View whereas actually it was not. We did not bring it up though.
Stayed 1 night in Jan 2018

10/10 Excellent

Jishnu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent overall.
Stayed 2 nights in Dec 2017

8/10 Good

suman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service Good food Can take taxi to anywhere Bad part is you cannot walk out of the hotel at all You must always have a taxi to go wherever even into town. There is no place to even take morning walk. No garden No heating in rooms-very cold in room

6/10 Okay

rita, california

Liked: Cleanliness, staff & service
Disliked: Room comfort
Cheap
Facility was too cold in march. Even lobby where we had to sit to be to on internet was cold and uncomfortable. No internet option in rooms. I would be happy to pay for it. No TV channels work in the rooms. There was nothing to do in the rooms in cold weather with no internet and TV. Food can be improved. Need different menu every night and need some Punjabi dishes.We were forced to eat in the hotel every night due to limited access to outside,cold weather and limited restaurants in the city. Good food in dining hall,improved drinks in bar,TV / internet in rooms, warm lobby could have made our stay enjoyable.

8/10 Good

Abi, sg

Liked: Staff & service, room comfort
Nice hotel on high altitude
Overall a pleasent experience. Could make it better by providing better toiletries. Able to see mountain k2 from hotel clearly and surrounded by beatiful scenarios.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the rooms are dirty musty and terrible!

6/10 Okay

madhukar , Delhi

Disliked: Cleanliness, property conditions & facilities, room comfort
Away from city. Approach is very narrow and bad.
Food is good. Cleaniness is bad. Housekeeping is bad.

8/10 Good

Imran

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel in Solitary
Hotel was not in Darjeeling centre but about 9 Km before that in a place called Ghoom. However the property was well maintained and had a contemporary look. Our stay at the hotel was nice, check in checkout and stay was all smooth.Food cooked at the hotel was nice as well. Only negative was that the hotel did not provide any room warmer in the standard room as i stayed there early November when its quite cold in Darjeeling.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not value for money
It's not worth the price if u r not a member..the food quality is horrible both in room service and buffet..the location of the hotel is worse too...its inside a small lane where there's traffic jam all the time.overall terrible.

6/10 Okay

ratan kumar

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor experience.
The towels and bedsheets were dirty. The room was freezing and the heater didn't work properly. The geezer didn't work so we had no hot water. The front desk had limited staff who worked there. There was a language barrier with some of the staff as some of them didn't speak English. The food was very oily and not tasty. However, the view was spectacular. Great view but Everything else was terrible.

4/10 Poor

Sudar, Kolkata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor condition of hotel
The only good thing about the stay was the excellent hotel staff. They were so polite and ready to help. They just did not have the tools to do that. The inside of the rooms was really in bad shape ... needs a big makeover. The kitchenette cupboards are falling apart, the bathroom stinks all the time, the tiles are broken, the towels are treadbare and stinking, the carpet is stained all over, the beds are just ok. Its more like bare minimum hotel than a resort. The breakfast buffet was though quite good. But all over the carpets, towels, tablecloths, tiles, kitchen, walls , roofs etc need a big big maintenance.

8/10 Good

Santanu, Kolkata, West Bengal, India

Liked: Cleanliness, staff & service, room comfort
Overall Enjoyable Stay
Overall we had a nice stay. The staff were helpful and courteous and the rooms were clean and comfortable. Look out for the duplex cottages. There are two sore points though: 1. The food prices are exorbitant. Since the property is detached and you do not have dining options nearby you are left with no option other than paying a hefty price for some average dishes. 2. The photo of the room posted on Expedia while making the booking was not representative of the actual room.

2/10 Terrible

mfsalok

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible experience. DIRTY ROOMS. D
Too far from Darjeeling town. Little in house activities to be categorised as resort.