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"We stayed here for 4 nights. Loved the hospitality and the dinining options and chef was great "

"We were touched by your extremely courteous service. Please keep this up!"

"The property is very nice and clean. But, I did not like the staff behaviour, they don't listen to your problems at all."

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"This hotel is substandard. We booked for three nights but ended up checking out after one because of the poor conditions of the room. "

"The hotel staff is friendly, the hotel amenities are very efficient and effective, and the view of the mountains from the top two floors - is just fantastic. Had a bit of a medical emergency, and the hotel had no immediate response. They did not know how to call a doctor, but they did provide a car to take me to the hospital next-door but did not offer the car service to come back."

"Pricey. But nothing can beat this surreal experience of a cottage in the clouds. The staff are superb. Please don’t forget to tip the staff generously since they don’t make a lot. "

"I had a very enjoyable stay at the Zambala - it was in a very good location right opposite the steam locomotive shed and 50 m from the station. It was also an easy walk up to the market and main square, and a reasonably easy easy walk to the zoo and the mountain climbing museum and the natural history museum. we enjoyed the back terrace, especially during the Diwali celebrations, where we had a glass of wine and some cheese twists while watching the fireworks. The front balcony was also excellent for watching the steam trains. Despite being on the main road and I against the railway line, the room was very quiet both during the day, and especially at night"

"A beautiful colonial building. The room was very spacious and clean with good views. Staff were very welcoming and were happy to help us in every way with excellent food in the restaurant. We would have no hesitation in recommending Arcadia Resort . "