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JW Marriott El Convento Cusco

5.0 star property
Luxury Cusco hotel in Cusco Historic Center with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott El Convento Cusco

Lobby lounge
Exterior
Indoor pool
Memory-foam beds, in-room safe, desk, blackout curtains
View from room

Reviews

9.8 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Housekeeping
    Housekeeping
The price is S$356
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Double Beds, No View

Memory-foam beds, in-room safe, desk, blackout curtains

Room, 2 Double Beds, No View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Mountain View

Living area

Suite, 1 King Bed, Mountain View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Blackout curtains
  • 65 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds

Memory-foam beds, in-room safe, desk, blackout curtains

Family Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Terrace, Courtyard View

Memory-foam beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Terrace, Courtyard View

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 29.8 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, No View (Inca Wall)

Memory-foam beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, No View (Inca Wall)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Inca)

Memory-foam beds, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Inca)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Memory-foam beds, in-room safe, desk, blackout curtains

Luxury Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Memory foam bed
  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

Palacio del Inka, A Luxury Collection Hotel by Marriott

Spa
Free WiFi
Restaurant
Gym
9.6 out of 10, Exceptional, (836)
The price is S$491
includes taxes & fees
24 Nov - 25 Nov
Palacio del Inka, A Luxury Collection Hotel by Marriott
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About the area

Map
Esquina De La Calle Ruinas 432, y San Agustin, Cusco, Cusco, 8002

What's nearby

  • Cusco Cathedral - 2 min walk - 0.2 km
  • San Blas Church - 4 min walk - 0.4 km
  • Plaza de Armas - 4 min walk - 0.4 km
  • Coricancha - 8 min walk - 0.7 km
  • San Pedro Market - 12 min walk - 1.1 km

Getting around

  • San Pedro Station - 14 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.) - 14 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

JW Marriott El Convento Cusco

Luxury hotel near Plaza de Armas
Free full breakfast, a garden and a library are just a few of the amenities provided at JW Marriott El Convento Cusco. Indulge in a body scrub, a body treatment and a facial at the on-site spa. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Limo/town car service, express check-out and express check-in
  • A water dispenser, luggage storage and a 24-hour front desk
  • ATM/banking services, wedding services and a vegetable garden
  • Guest reviews give top marks for the helpful staff
Room features
All 153 rooms boast comforts such as air conditioning and dressing gowns, as well as perks such as late-night room service and safes.
Extra amenities include:
  • Memory foam beds and free cots/infant beds
  • Bathrooms with separate baths/showers and free toiletries
  • 49-inch LCD TVs with premium channels
  • Recycling, fridges and coffee/tea makers

Awards and affiliations

JW Marriott El Convento Cusco is listed in the 2021 Travel + Leisure 500.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Qespi Bar
  • Qespi Restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 6 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Memory foam mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The room rate includes breakfast for up to to 2 guests. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.30 per accommodation, per night.
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 00 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20334766714

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Cusco
JW Marriott Hotel Cusco
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Hotel
JW Marriott El Convento Cusco
JW Marriott El Convento
JW Marriott El Convento Cusco Hotel
JW Marriott El Convento Cusco Cusco
JW Marriott El Convento Cusco Hotel Cusco

Frequently asked questions

Does JW Marriott El Convento Cusco have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at JW Marriott El Convento Cusco?

As of 23 Nov,2024, prices found for a 1-night stay for 2 adults at JW Marriott El Convento Cusco on 8 Dec,2024 start from S$356.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott El Convento Cusco pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott El Convento Cusco?

JW Marriott El Convento Cusco doesn't offer parking.

What time is check-in at JW Marriott El Convento Cusco?

Check-in begins at 2 PM.

What time is check-out at JW Marriott El Convento Cusco?

Checkout is at 10 AM.

Where is JW Marriott El Convento Cusco located?

Located in Cusco Historic Center, this luxury hotel is within a 5-minute walk of UNSAAC Yale International Center and Plaza de Armas. Museum of Religious Art and Hatunrumiyoc are just steps away. San Pedro Station is 14 minutes by foot and Cusco Wanchaq Station is 15 minutes.

JW Marriott El Convento Cusco Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 887 out of 1008 reviews" "
Rating 8 - Good. 74 out of 1008 reviews" "
Rating 6 - Okay. 27 out of 1008 reviews" "
Rating 4 - Poor. 7 out of 1008 reviews" "
Rating 2 - Terrible. 13 out of 1008 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Azita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and a beautiful hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

ELENA

Stayed 3 nights in Oct 2024

8/10 Good

Gabriela

Stayed 3 nights in Nov 2024

10/10 Excellent

Francis

Liked: Staff & service, property conditions & facilities
Beautiful hotel and most important exceptional staff.
Stayed 6 nights in Oct 2024

10/10 Excellent

Maria theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
aaaamazing!! the fact that it used to be a convent is in itself a marvel. it is simply oozing in history but they have made it so modern as well that the atmosphere is just so cozy, comfortable and super fine. the decor is magnificent, and really makes an impression. their courtyard in the center is also so picturesque. the staff are effective and accomodating, check in a breeze and they are quick to make arrangements for u if you ask. the free breakfast selection was simply a wow with like 3 or 4 tables and they gave us free pisco sour drinks daily from the ultra modern bar since i have expedia's vip access. we ended having an incan wall for a window view (floor to ceiling window with floor to ceiling incan wall lol) but they waived a fee as compensation. the room is still very luxurious with marble tops and all you can think of. the A/C is strong as well as the shower head stream. the hotel is inside the historic center and is surrounded by other hotels, stores and restos so souvenir shopping and superb dining is right at your fingertips. we actually cancelled our tour to moray just so we can just continue shopping and dining lol and it felt safe even when we went out at 10pm to get food. the walk to plaza de armas is also jus minutes.

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply exceptional!
Stayed 1 night in Oct 2024

10/10 Excellent

Yusleidy

Liked: Cleanliness, staff & service, property conditions & facilities
Beyond amazin
Stayed 2 nights in Oct 2024

10/10 Excellent

Yusleidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beyond amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Min

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff did try hard, but there was a massive lack of communication. We confirmed 2 weeks prior for a car service to get us from the airport, and that never showed. After waiting 30 minutes (after flying for 8 hours) we opted to take a taxi. When we got to the hotel, it was beautiful and everyone tries hard, but it just wasn't great. When we got to our room, I asked the person where the safe was and they looked around the whole room and didn't find it so said they could bring one up - they never did, but we did find one under the TV. It took four times asking and over an hour to get a bucket of ice up to our room. It took three times asking to make sure we were able to get a ride back to the airport when leaving. At breakfast, after sitting down and getting our coffee, when we went up to get the buffet, someone cleared our entire table. They were diligent! It took another 15 minutes to get coffee again, not a huge problem but annoying for sure. After that we tried to stagger one of us going up for food at a time but even then they would clear the whole place setting and not replace the silverware. We were given coupons to use for the spa but they only accepted one even though we had two people doing two different services. I don't know why they would give us six coupons but only let you use one. Lots of little first world inconveniences and communication errors. For the money, we will not go back there.
Stayed 5 nights in Oct 2024

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Congratulations to everyone that works in this beautiful hotel, everyone does an excellent job. Alejandro, Angel, Oscar y Wilber… Todos excelente!
Stayed 2 nights in Oct 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property and stayed twice during our visit to Cusco. The front desk staff and concierge are very helpful and accommodating. My only complaint is that they don't cater to gluten-free visitors. We tried to eat in the bar, and the only option was a salad and the server had to check to see if anything was gluten-free. Unlike many other breakfast buffets worldwide, their items weren't marked if they contained gluten. Despite all of that, we would highly recommend this property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous! All areas are beautiful and the service is the best I ever found in a hotel (and I've been in many). They come in person to your room everyday to see if you need anything. The area is in the very center of Cusco. Strongly recommend
Stayed 4 nights in Sep 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel !!! Customer services , amenities , activities , the rooms ambiente!!! I strongly recommended
Stayed 4 nights in Sep 2024

10/10 Excellent

Carola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! The service was excellent. I got sick and the paramedics of the hotel and the staff were very helpful and very concerned about me. This location was very central but quite in a very good location. The breakfast was amazing. I highly recommend it!
Stayed 5 nights in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Michael, Prospect

Travelled with family
Every person on the hotel staff went out of his or her way to please. A great experience at this property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Valentina

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria, Arlington

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The service at this hotel is world class and probably one of the best on the planet. The service was personalized and in particular, the paramedics were readily available to help my sick son. Thanks to the staff for making our stay memorable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marco Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel y una atención de primera
Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a lot of history very well located
Stayed 4 nights in Aug 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 2 nights in Aug 2024

10/10 Excellent

Clement

Stayed 2 nights in Jul 2024

10/10 Excellent

Adriana

Stayed 2 nights in Jul 2024

10/10 Excellent

Iram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and service, great hotel
Stayed 3 nights in Jul 2024