4/10 Poor
John
Travelled with partner
21 Dec,2024
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at many Holiday Inn Expresses. Generally, they’re decent for the price. This one was not. The tile floor in the entry way and bathroom was uniformly sticky—so much so that I could feel and hear my shoes sticking to the floor with every step. It was so uniform that if must have been caused by some strange cleaner, not by a spill or missed spot. Neither of us felt like walking on it in bare feet and were glad we brought slippers.
The fixtures and finishes are old and tired looking. The bathroom has no nightlight, and the bathroom door won’t stay ajar to let just a little light out through the night. The blackout curtains also won’t fully close, so brilliant floodlights from the parking lot shone in all night.
That was all on top of Expedia using deceptive pricing displays on its website (showed price reduced to $103/night plus taxes and fees) and then again on the room selection page before showing a higher price ($139) at final checkout—meaning $158 after taxes and fees.
By contrast, I’m staying tonight at a beautiful, sleek, CLEAN hotel in DC tonight for $101, including taxes and fees.
John
Stayed 1 night in Dec 2024