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Hc Hotel Canarios Resort & Spa

3.0 star property
Hotel in Cuernavaca with 2 outdoor pools and full-service spa

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Photo gallery for Hc Hotel Canarios Resort & Spa

2 outdoor pools
Property grounds
Interior
36-inch TV with cable channels
1 bedroom, bed sheets

Popular amenities

  • Spa
  • Bar
  • Pool
  • Breakfast available
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Junior Double Room

1 bedroom, bed sheets

Junior Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
Free bottled water
Daily housekeeping
Located on the ground floor
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Single Room

1 bedroom, bed sheets

Junior Single Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Rainfall showerhead
Free bottled water
Daily housekeeping
Located on the ground floor
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Av. Jose Ma Morelos #369. Col. Centro, Cuernavaca, 62000

What's nearby

  • Cuernavaca Cathedral - 5 min walk - 0.5 km
  • Borda Gardens - 7 min walk - 0.6 km
  • Plaza de Armas - 9 min walk - 0.8 km
  • Cuernavaca Golf Club - 9 min walk - 0.8 km
  • Forum Cuernavaca - 7 min drive - 5.7 km

Getting around

  • Benito Juarez International Airport (MEX) - 95 min drive

Restaurants

  • ‪Haruka Sushi - ‬1 min walk
  • ‪El Rey de la Arrachera Centro - ‬1 min walk
  • ‪El Fresco - ‬6 min walk
  • ‪O-hana Sushi - ‬6 min walk
  • ‪Don pollo - ‬3 min walk

About this property

Hc Hotel Canarios Resort & Spa

Hotel located in Central Cuernavaca
Consider a stay at Hc Hotel Canarios Resort & Spa and take advantage of a coffee shop/cafe, a bar and a full-service spa. Treat yourself to spa services, such as a manicure/pedicure or a massage. In addition to a restaurant, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • 2 outdoor pools
  • Continental breakfast (surcharge), a 24-hour front desk and smoke-free property
Room features
All guest rooms at Hc Hotel Canarios Resort & Spa feature comforts, such as air conditioning, in addition to
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 36-inch TVs with cable channels

Languages

Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 195 for adults and MXN 155 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Full-service spa

  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MXN 195 for adults and from MXN 155 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hc Canarios & Spa Cuernavaca
Hc Hotel Canarios Resort & Spa Hotel
Hc Hotel Canarios Resort & Spa Cuernavaca
Hc Hotel Canarios Resort & Spa Hotel Cuernavaca

Frequently asked questions

Does Hc Hotel Canarios Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

Is Hc Hotel Canarios Resort & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hc Hotel Canarios Resort & Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hc Hotel Canarios Resort & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hc Hotel Canarios Resort & Spa located?

Located in Central Cuernavaca, this spa hotel is within a 10-minute walk of Museum of the City of Cuernavaca, Borda Gardens, and Robert Brady Museum. Cuernavaca Golf Club and Cuernavaca Cathedral are also within 10 minutes.

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Hc Hotel Canarios Resort & Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 28 reviews
Rating 8 - Good. 11 out of 28 reviews
Rating 6 - Okay. 8 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Letica Caire

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Usualmente yo no pongo críticas en los hoteles, pero esta vez si lo merecen, la habitación sucia, las sábanas no las habían lavado y lo confirme cuando me di cuenta que había ropa en el closet del huésped anterior, aparte llegamos 2 hrs antes y nos cobraron 15pñ0 pesos por hora cuando yo había llamado y me dijeron que si las tenían no las daban sin problema, y al salir pedí una hora de extensión y me la negaron. El SR. . FERNANDO de repeccion poco empatica, Cabe mencionar que pagamos habitaciones y con todas fue igual. El desayuno bastante malo, solo huevos con jamon y dos salsas para chilaquiles y frijoles refritos. NO Pan No fruta, y a eso le llaman desayuno bufet. Que triste porque la ocación anterior había estado muy contenta. No vayan hay mejores en Cuernavaca de verdad.
Stayed 1 night in Feb 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Espiridión René

Disliked: Cleanliness
Increíblemente no teníamos toallas en la habitación y cuando las solicite me llevaron dos, pero una sucia, volví a solicitar otra. El secador de pelo descompuesto, solamente una sábana en las camas, increíble creerlo, es la primera vez que me sucede.
Stayed 1 night in Feb 2024

6/10 Okay

Ivan Alfredo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Habia toallas rotas y el inmueble descuidado
Stayed 1 night in Feb 2024

8/10 Good

Alberto Luis

Liked: Cleanliness, staff & service
Muy buena disposición del personal para ayudar
Stayed 1 night in Jan 2024

4/10 Poor

Pablo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

Esperaba más

La atención fue buena pero la limpieza de la habitación estuvo muy mal, desde q llegamos el baño estaba sucio sobró todo la regadera y nos fuimos y seguía peor no movieron nada para barrer y seguía todo el polvo y un día estaban barriendo afuera a las 7 am y pues se supone q uno va a descansar y dormir hasta tarde
Stayed 2 nights in Dec 2023

10/10 Excellent

Fernanda

Stayed 3 nights in Dec 2023

6/10 Okay

GERARDO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Falta limpieza en cuartos, mal olor
Stayed 1 night in Dec 2023

4/10 Poor

rick

Disliked: Cleanliness, amenities, property conditions & facilities
El. Personal muy bien pero la limpieza del baño muy mal el WiFi terrible la programación de la TV muy mal y el agua de las albercas muy fría y una alberca sucia la verdad deja mucho q desear en comparación con la. Fotos q subieron
Stayed 3 nights in Dec 2023

8/10 Good

Erick

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Instalaciones viejas
Stayed 1 night in Dec 2023

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precio justo
Stayed 1 night in Dec 2023

2/10 Terrible

Karina

Disliked: Cleanliness, staff & service, property conditions & facilities
Nos cancelaron echándoles la culpa a ustedes y no los respetaron la reserva
Stayed 2 nights in Dec 2023

6/10 Okay

Concepcion

Stayed 1 night in Nov 2023

6/10 Okay

Luz Elena

No lo recomiendo para hospedarse porque les importan los eventos privados y no los huéspedes para descansar, no hay opción de comida, no hay bebidas, no les interesa ofrecer buen servicio, según el restaurante es hasta las 8pm y no me quisieron atender a las 7.30 PM para una merienda de papas fritas , tuve que salir a buscar algo para merendar. NO LO RECOMIENDO NO VOLVERÉ , Recomiendo a expidió que no lo promocione

10/10 Excellent

Andrea Isavela

Stayed 2 nights in Nov 2023

8/10 Good

Alma Rosa

Stayed 1 night in Oct 2023

6/10 Okay

Walter Daniel

Liked: Cleanliness
no salió agua caliente para bañarse
Stayed 1 night in Oct 2023

6/10 Okay

María Elvia

Liked: Cleanliness, staff & service
Las instalaciones ya están desgastadas, por la noche para que saliera agua caliente se desperdicio mucha agua, el personal es muy amable , pero en las fotos se veía más cómodo. La cama ses muyyy dura
Stayed 1 night in Oct 2023

8/10 Good

Mike

Liked: Cleanliness, staff & service
A mi me gusta a pasto
Stayed 4 nights in Sep 2023

6/10 Okay

ALMA PATRICIA

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Delia Lopez

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
La habitación a las 3 no estuvo lista . Solo fuimos un dia y no tuvimos agua ni en la noche ni el la mañana
Stayed 1 night in Aug 2023

8/10 Good

Arantza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones están muy lindas. El personal es muy atento. Aunque la habitación permitía entrar el ruido externo. Fuera de eso, disfrutamos la estancia, la alberca es linda y cómoda. Se siente como una mini villa.
Stayed 2 nights in Aug 2023