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Grand Fiesta Americana Sumiya Cuernavaca

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Choose dates to view prices

Photo gallery for Grand Fiesta Americana Sumiya Cuernavaca

2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Poolside views, open selected days
Hallway
In the heart of Sumiya, Hotel Sumiya Cuernavaca offers a serene escape with a Japanese garden, laundry facilities, and an onsite spa for ultimate relaxation. Unwind at the 24-hour gym or take a leisurely stroll around the property's grounds. With two restaurants serving Asian cuisine and free WiFi in public areas, this upscale hotel has something for everyone.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Room service
The current price is S$227
includes taxes & fees
26 Aug - 27 Aug

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(20 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Pool View

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds, Pool View

7.0 out of 10
Good
(4 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Plus)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Plus)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Double Beds (Plus)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Rainfall showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Map
Int. Fraccionamiento Sumiya S/N, Col. Jose Parres Jiutepec, Jiutepec, MOR, 62550

What's nearby

  • Balneario La Cascada - 3 min drive - 1.9 km
  • Tabachines Golf Club - 6 min drive - 3.0 km
  • Forum Cuernavaca - 6 min drive - 4.9 km
  • Galerias Cuernavaca Mall - 7 min drive - 6.4 km
  • Cuernavaca Cathedral - 9 min drive - 6.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 100 min drive

Restaurants

  • ‪Los Cazadores Cuernavaca - ‬6 min drive
  • ‪Barbacoa "El Oso Juarez - ‬3 min drive
  • ‪Cecina De Yecapixtla La Autentica - ‬3 min drive
  • ‪Jardin De Eventos Villa Cortés - ‬4 min drive
  • ‪Pollo Vaquero - ‬7 min drive

About this property

Grand Fiesta Americana Sumiya Cuernavaca

Luxury eco-certified hotel located in Sumiya
Take advantage of a poolside bar, a terrace and a Japanese garden at Grand Fiesta Americana Sumiya Cuernavaca. Treat yourself to a massage at From Wednesday to Sunday, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Asian cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as laundry facilities and a bar.
Other perks include:
  • Swimming pool with sunloungers and pool umbrellas
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an outdoor pool and a lift
  • A 24-hour front desk, 1 meeting room and luggage storage
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 163 rooms have comforts such as premium bedding and air conditioning, as well as perks such as desk chairs and safes.
Other conveniences in all rooms include:
  • Down duvets and free cots/infant beds
  • Bathrooms with rainfall showers and hairdryers
  • 65-inch Smart TVs with cable channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 270 to 750 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • La Distral
  • Snak Bar La Cascada
  • Sumiya

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 25 2025 to September 19 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 270 to 750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transport to and from this property

Property is also known as

Camino Real Sumiya
Camino Real Sumiya Cuernavaca
Camino Real Sumiya Hotel
Camino Real Sumiya Hotel Cuernavaca
Sumiya
Sumiya Camino Real
Cuernavaca Hotel Camino Real Sumiya

Frequently asked questions

Does Grand Fiesta Americana Sumiya Cuernavaca have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Grand Fiesta Americana Sumiya Cuernavaca?

As of 25 Aug, 2025, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Sumiya Cuernavaca on 26 Aug, 2025 start from S$227.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Fiesta Americana Sumiya Cuernavaca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Fiesta Americana Sumiya Cuernavaca?

Self-parking is free at this property.

What time is check-in at Grand Fiesta Americana Sumiya Cuernavaca?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Fiesta Americana Sumiya Cuernavaca?

Checkout is at noon.

Where is Grand Fiesta Americana Sumiya Cuernavaca located?

Located in Sumiya, this luxury hotel is within 3 miles (5 km) of Balneario La Cascada, Chapultepec Ecological Park and Papalote Museo del Niño. Plaza de Armas & Jardín Juárez and Tabachines Golf Club are also within 3 miles (5 km).

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Grand Fiesta Americana Sumiya Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1006 reviews
Rating 8 - Good. 216 out of 1006 reviews
Rating 6 - Okay. 94 out of 1006 reviews
Rating 4 - Poor. 35 out of 1006 reviews
Rating 2 - Terrible. 34 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ANDRES

Liked: Cleanliness, amenities, property conditions & facilities
It’s an amazing hotel, service and attention are great, all the time the staff is attentive to your needs. The hotel facilites are pretty, the are remodeling some áreas, but the gardens, pool, restaurant, rooms are increíble.
Stayed 2 nights in Jun 2025

10/10 Excellent

Silvia

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bonito
Stayed 1 night in Mar 2025

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic, with a welcoming staff and a perfect atmosphere for relaxation.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property.
Stayed 1 night in Apr 2025

10/10 Excellent

María Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Nd
Stayed 1 night in Jun 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good option to rest!
Stayed 2 nights in Feb 2025

8/10 Good

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, outstanding buffet breakfast, although sliding doors at the room should be remodeled
Stayed 1 night in Jan 2025

8/10 Good

Akbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience but it can be better.

Good stage and conforable hotel, but the many buildings were under maintenance for several months so the experience was very limited, not so much restaurant options, no spa nor bar and even lobby was under construction. It would be nice to increase the japanese experience, due to the only refference is the Kabuki museum, the japanese menu in only restaurante is limited.
Stayed 2 nights in May 2025

6/10 Okay

Yvonne

Tranquil and relaxing place. The gardens and the space dedicated to nature are amazing. Service is great. There was only one restaurant, and it was a Japanese sushi place. Not Mexican cuisine, no air conditioning in the restaurant, and a lot of flies in the food. The Hotel needs an upgrade as soon as possible. The ice machine was not working, and we had to call room service. The room only offered two cups of coffee for the stay; the rest had to be purchased.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivan Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Unique property, surrounded by beautiful gardens, japanese buildings & flavors . The service is generally very good. The staff really tries to make things work.( Special thanks to Juan -bellboy-) It would be appreciated if more medium sized bottles of water was offered in the rooms. I was told the pool is going to be renovated, and once finished , I think it will be a huge plus. Can't wait to visit it once the renovation is completed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joaquin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Jan 2025

4/10 Poor

Stephanie

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Decent hotel, needs upgrading

The hotel’s outdoors is really nice, rooms need a lot of updating and upgrading. AC in my room was so loud I could not sleep. Bed was very comfortable. Service was slow in restaurants and overall food quality is regular.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Japanese themed hotel

Very nice hotel, clean, comfortable and has beautiful grounds. The food was ok, service was great. The only complain we had was that the person upstairs in the room kept dragging their chair at night and making lots of noise, maybe pads on the chair legs would help minimize the noise. Without an upstairs neighbor it was great.
Stayed 2 nights in Jan 2025

6/10 Okay

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food prices are extremely high and they don’t share information about it!!!!
Stayed 2 nights in Apr 2025

2/10 Terrible

Avril

Disliked: Cleanliness, staff & service
The room we booked was not the one given. !! Rip off !! We escalated with the manager and finally he gave us another room . Service really bad and the food and price really high and quality very bad. You can eat better in VIPS or Sanborns
Stayed 3 nights in Apr 2025

6/10 Okay

Alejandro

Liked: Cleanliness

Opportunity to improve asset and service

It’s a great place, with a lot of potential, needs to be remodeled and Improve the food and service at restaurants. Disappointed that because I didn’t make the reservation through the hotel chain, the told me that I can have my fiesta rewards bennefits…
Stayed 2 nights in Feb 2025

6/10 Okay

Gabriela

Liked: Cleanliness, property conditions & facilities
I just came back from Sumiya Hotel, and while it certainly has some appealing features, my experience left much to be desired. First and foremost, the check-in and check-out processes were frustrating. With only two desks available and a limited number of staff, we faced long waits on both occasions. The hotel offers a concierge service through Whatsapp, which seemed like a great idea, but I was disappointed to find it unresponsive when I needed assistance with arranging a taxi. We sought help from the front desk on three different occasions, requesting taxis at specific times, but each time, we ended up waiting over 30 minutes. This lack of reliable transportation support really hindered our plans. Additionally, our dining experience at one of the hotel restaurants fell short. Service was lacking, and unfortunately, my daughter and niece never received their meals at all, which was quite disappointing. On a positive note, the hotel rooms were quite comfortable. The beds were super soft, and I appreciated the quick room service whenever we needed it. Overall, while Sumiya Hotel has potential with its cozy accommodations and beautiful gardens, significant improvements are needed in service and responsiveness to create a more enjoyable experience for guests.
Stayed 2 nights in Mar 2025

4/10 Poor

Montserrat

Liked: Staff & service, amenities, property conditions & facilities
Muy mala comida
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida y la serenidad del lugar
Stayed 1 night in Aug 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es hermoso, tranquilo y muy limpio. La estéticas japonesa se mantiene uniforme en todo el hotel y los restaurantes ofrecen comuda deliciosa. El brunch es imperdible.
Stayed 2 nights in Aug 2025

6/10 Okay

Erick

Liked: Cleanliness, staff & service
Check-in súper lento, tienen muy poco para comer y lo que hay la verdad bastante malo, el desayuno del domingo es bueno, pero solo eso.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos pareció hermoso y el servicio insuperable
Stayed 2 nights in Aug 2025

8/10 Good

ERNESTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sugue siendo un hotel bonito con amplios jardines pero los edificios de las habitaciones se ven viejos
Stayed 1 night in Aug 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bonito el hotel, en un lugar muy seguro y sin ruido, pero pudiera mejorar a 5 estrellas mi calificación si retomaran el mantenimiento de algunas zonas donde predomina la madera. El personal sumamente amable y atento en todo momento.
Stayed 2 nights in Aug 2025