Hotel Boutique Castilla de Leon

3.5 star property
Cuenca hotel in Downtown Cuenca with a 24-hour front desk

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Boutique Castilla de Leon

Garden
Free WiFi, bed sheets
Lounge
Lobby sitting area
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
The price is S$41
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

Standard Triple Room

Highlights

LCD TV
Renovated in 2017
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

Premium Room, 1 King Bed

Highlights

LCD TV
Renovated in 2017
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Honeymoon Room, Mixed Dorm

Highlights

LCD TV
Renovated in 2017
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Twin Room

Highlights

LCD TV
Renovated in 2017
Private bathroom
Satellite channels
Daily housekeeping
  • 20.0 sq m
  • Sleeps 2
  • 2 Single Beds

Romantic Room, Mixed Dorm

Highlights

LCD TV
Renovated in 2017
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Family Triple Room

Highlights

LCD TV
Renovated in 2017
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed

Single Room

Highlights

LCD TV
Renovated in 2017
Private bathroom
Satellite channels
Daily housekeeping
  • 4 sq m
  • Sleeps 1
  • 1 Single Bed

Quadruple Room

Highlights

LCD TV
Renovated in 2017
Private bathroom
Satellite channels
Daily housekeeping
  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Family Room, Multiple Beds

Highlights

LCD TV
Renovated in 2017
Sofa bed
Private bathroom
Satellite channels
Daily housekeeping
  • 18 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Double Bed

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About the area

Map
Hermano Miguel y Mariscal Lamar, Cuenca

What's nearby

  • Plaza Rotary Market - 1 min walk - 0.1 km
  • Calderon Park - 5 min walk - 0.5 km
  • New Cathedral of Cuenca - 7 min walk - 0.7 km
  • Río Tomebamba & Calle Larga - 9 min walk - 0.8 km
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 1.4 km

Getting around

  • Luis Cordero (Hermano Miguel) Station - 2 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪Negroni - ‬7 min walk
  • ‪El Confesionario - ‬7 min walk
  • ‪Balcon Quiteño - ‬2 min walk
  • ‪cositas - ‬5 min walk
  • ‪Raymipampa - ‬7 min walk

About this property

Hotel Boutique Castilla de Leon

Transformed hotel, renovated in 2017 and located in Downtown Cuenca
Take advantage of a garden, dry cleaning/laundry services and a business centre at Hotel Boutique Castilla de Leon. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a TV in reception and luggage storage
  • Meeting rooms, a gift shop and a banquet hall
  • Concierge services, a front desk safe and smoke-free property
Room features
All guest rooms at Hotel Boutique Castilla de Leon offer amenities, such as free WiFi.
More amenities include:
  • Bathrooms with showers
  • LCD TVs with streaming services and premium channels
  • Daily housekeeping and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 PM to 8:00 AM (USD 7 per night)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Streaming services

Food and drink

  • Limited room service

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 9 per cent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children
  • Nearby parking fee: USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
  • Credit card charges are subject to a surcharge of 9 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca

Frequently asked questions

Is Hotel Boutique Castilla de Leon pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Boutique Castilla de Leon?

As of 22 Dec,2024, prices found for a 1-night stay for 2 adults at Hotel Boutique Castilla de Leon on 23 Dec,2024 start from S$40.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Boutique Castilla de Leon?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Boutique Castilla de Leon?

Checkout is at 11:00 AM.

Where is Hotel Boutique Castilla de Leon located?

Located in Downtown Cuenca, this hotel is steps away from Plaza Rotary Market and Civic Plaza. Esqueletologia Museum and Museum of the Canari Identity are also within 10 minutes. Gaspar Sangurima Tram Station and Luis Cordero (Hermano Miguel) Station are within a 5-minute walk.

Hotel Boutique Castilla de Leon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 115 reviews" "
Rating 8 - Good. 29 out of 115 reviews" "
Rating 6 - Okay. 18 out of 115 reviews" "
Rating 4 - Poor. 6 out of 115 reviews" "
Rating 2 - Terrible. 17 out of 115 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Stayed 1 night in Sep 2024

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
s/
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Stayed 1 night in Aug 2024

6/10 Okay

Carlos

Stayed 2 nights in Sep 2024

4/10 Poor

Monty

Travelled with family
Disliked: Amenities, property conditions & facilities
The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it but also Expedia is to blame for not vetting the location
Stayed 14 nights in Aug 2024

8/10 Good

Dioselina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under construction but the staff were amazing.
Stayed 1 night in Apr 2024

8/10 Good

Dania

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
Stayed 5 nights in Jul 2024

10/10 Excellent

CAROLINA

Stayed 3 nights in Jun 2024

10/10 Excellent

FERNANDO S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar tranquilo y cercano al centro de la ciudad, a donde se puede acceder caminando y disfrutando del entorno.
Stayed 1 night in May 2024

8/10 Good

Dioselina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Constance Marion, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Stayed 2 nights in Feb 2024

8/10 Good

Esther

Stayed 3 nights in Oct 2023

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Stayed 3 nights in Jul 2023

10/10 Excellent

Dessiree

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

6/10 Okay

howard

Liked: Staff & service
Disliked: Cleanliness, amenities
convenient location, close to tram which provides easy airport access. Affordable rate

10/10 Excellent

Carlos, Miami

Stayed 1 night in Sep 2022

2/10 Terrible

Oscar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

6/10 Okay

Mayra

Stayed 2 nights in Jul 2022

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!
Stayed 2 nights in Jan 2022

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late, Front Desk employee Edgar was very helpful, and the place was quite and close to va all services
Stayed 1 night in Jan 2022

10/10 Excellent

Julian

Liked: Staff & service, amenities
Everything is close to the hotel, and can walk around there. especially the Mercado 9 de octubre where you ca get fresh fruit and food.
Stayed 1 night in Dec 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2021

10/10 Excellent

quan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location. Hot water is not very hot.
Stayed 1 night in Aug 2021

2/10 Terrible

Sonia

Stayed 2 nights in Aug 2021