"Wonderful staff, we had an excellent stay. Comfortable rooms, good location, good food. Great local guides available, ask for Aden, you'll be very pleased. "
"Overall this was a nice hotel.
The issue I experienced finding my wallet missing money immediately after a staff member cleaned our room.
When escalating the incident with the hotel staff, they sided with their staff member and the story they told us was not believable.
"
"Remove the word “luxury” in the name of the hotel or replace it by “Outdated” then it’s clear about the state.
Also replace “pool” with “Pond” it describes it better the water was green and dirty
Flowers/bushes on balconies was all dead why not remove them"
"Excellent hotel with very nice glamping and food / staff was very responsive and nice. Food for breakfast and lunch was excellent / we unfortunately missed dinner. On lake Naivasha with boat tour facilities. Hells Gate Park is very close. Excellent access to all facilities. Special thanks to Geoffrey the Front Desk Manager who was very accommodating and a pleasure to work with. We would love to have extended our visits will be back again."
"The facility was untidy. and management disappointing. i paid online but arriving i was told to pay again they do not recognize online payment. so i paid twice."
"The hotel denied that I had booking even I showed them the email from Expedia!!
They said we don't deal with Expedia!!!
I tried to contact Expedia but in vain.. Weak support service.. No email to contact Expedia at. The stupid messenger is just automated templates that were not of any help at all.
Calling call center Internationally is extremely expensive.
Basically, I was ripped off and totally ignored by Expedia.
I had to search for another hotel. Money is gone... Hotel is a bunch of theifs...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Top Crater Lake Hotel Reviews
Naivasha Kongoni Lodge - Lakefront Getaway
10/10 Excellent
"Wonderful staff, we had an excellent stay. Comfortable rooms, good location, good food. Great local guides available, ask for Aden, you'll be very pleased. "
"The hotel is located on the crater of Crater Lake. The view is breathtaking, there is hiking around with amazing views. The service is excellent, the food is good but the best is the view. I hope I will be back and spend several days there. "
"Phenomenal place! The animals are really just roaming around where you walk and view of the lake is stunning. Food was top notch and service too. I can’t recommend this place enough"
"The staff were absolutely delightful. Had a wonderful time with amazing food. Also did a lake trip with a very informative guide. Would come back again in a heartbeat. "
"I booked and paid for a delux room with three beds. Instead, the room we were allocated upon check in, had one kind bed, they then added a macro small bed making the room to lack space.
The selling room description is not what we got. Very misleading. "
"It is quite an good option for business travel and for visiting areas located on south lake road. Still with Taxi or car Naivasha town is reachable in relatively short time. The are is quiet at night. Nice big rooms, very polite and helpful staff. What I miss to make it perfect for business is a good equipped gym and a onsite Spa service (Sauna and massages) attending in late hours. allowing to relax after long work-days. In terms of food, I would suggest, make a lesser menu, During my stay it happened frequently, that items of menu are not available. That is annoying. If you can not make sure to provide something always, just do not have it on the menu at all. I would suggest, choose few, but very good and very tasty options as entrance, main and deserts, instead of hundreds of items, but procure to have it always available and in the best quality probably possible."
"Excellent hotel with very nice glamping and food / staff was very responsive and nice. Food for breakfast and lunch was excellent / we unfortunately missed dinner. On lake Naivasha with boat tour facilities. Hells Gate Park is very close. Excellent access to all facilities. Special thanks to Geoffrey the Front Desk Manager who was very accommodating and a pleasure to work with. We would love to have extended our visits will be back again."
Explore the great outdoors at Hell's Gate National Park - Elsa Gate, a lovely green space in Naivasha. While you're in the area, stroll along the lakeside.
Crater Lake is located in Naivasha. Travellers like the surrounding area for its lakeside setting. You'll find 12 hotels and other accommodations within a few miles for a convenient home base.
What's the best hotel to stay close to Crater Lake?
How many hotels can I expect to find close to Crater Lake?
Expedia has 12 hotels and other accommodation options a few miles from Crater Lake.
If I need to cancel the hotel reservation for my stay near Crater Lake, will I receive a refund?
Yes! The majority of hotel bookings are fully refundable as long as you cancel before the accommodation's cancellation deadline, which in most cases is within 24 or 48 hours of the scheduled arrival. If you have a non-refundable reservation, it might still be possible to cancel it and get a refund within a 24-hour period of booking. Put your dates in and click on "Search", then filter by "fully refundable" to review the best options available near Crater Lake.
